PuroClean Emergency Property Restoration logoApproved Pro
Approved Pro

PuroClean Emergency Property Restoration

Mold Remediation, Mold Testing, Fire or Smoke Damage Restoration,

About us

Our PuroClean office, a 8 time winner of the Angie's List Super Service Award over the past 15 years, specializes in helping homes and businesses recover from water damage, fire and smoke damage, mold, trauma and biohazard issues. We service the areas in and around the Winston Salem, Salisbury, Lexington, Greensboro and Mocksville areas.

Business highlights

Family owned & operated
Emergency services offered
LGBTQ+ Friendly
17 years of experience

Services we offer

Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup, Deodorization, Hoarding Cleanup

Services we don't offer

We do not offer repair services. We are a specialty only mitigation and remediation company.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • Check
  • Zelle
  • CreditCard
Reviews
5.064 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 64 reviews
Clara C.
Jul 2024
5.0
Fire or Smoke Damage Restoration
Yes, I recommend this pro
Excellent. Chris is very cordial and helpful. He was prompt and on time, made recommendations, and kindly replaced my air filters; he also left his business card in the event I needed to reach out to him another time. I would most definitely recommend this service.
Response from PuroClean Emergency Property Restoration
"Thank you so much for the kind words!"

Angie T.
Jun 2024
5.0
Mold Remediation
Yes, I recommend this pro
Chris and his company made the entire process so much better. He came out the next morning in between other jobs. We had a leak under the crawlspace and it was a mess. Jasper and the crew called every morning to let me know he was on his way and Chris called to update the process in the evening. My husband works 3rd shift and he did not hear the work doing on while trying to sleep. They were very respectful and courteous. The crawlspace looks brand new. I would highly recommend PuroClean and Chris Nowak for any restoration work.
Response from PuroClean Emergency Property Restoration
"Thank you for allowing us to serve you and for taking the time to leave such a kind review!"

Christina S.
Mar 2024
5.0
Mold Remediation
Yes, I recommend this pro
$2,056
They were super responsive. Great communication. Got the job done in a day!
Response from PuroClean Emergency Property Restoration
"Thank you for allowing us to serve you and for the kind review!"

Curt J.
Oct 2023
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$840
PuroClean was quick to call us and scheduled us an appointment the next day; They were able to get out to our house to remove mold within the same week. They were punctual, and very tidy. I would highly recommend them to anyone looking for their services!

Chris M.
Feb 2023
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$6,000
Our experience with PuroClean was incredible! After reading many reviews, we opted to give PuroClean a try. Within minutes of reaching out to PuroClean, Chris replied and immediately demonstrated his expertise. Although our job was the typical mold in the crawlspace due to bathroom leak issue, PuroClean was able to work us in. Upon arriving at my home, the PuroClean crew wasted no time getting started and were professional and friendly. Their remediation process was thorough and made the joists look like new. No regrets, just extremely pleased!
Response from PuroClean Emergency Property Restoration
"Thank you so much for the kind review and for allowing us to serve you!"

Aynn D.
Nov 2020
5.0
Biohazard Remediation
Yes, I recommend this pro
It went extremely well. Chris’ team arrived at 8:30 am as promised, remediate 3 Bldgs. And 2 school buses and was complete by 5 pm. Great job, great coordination, great communication! Highly recommend!

Victor B.
Feb 2020
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
Chris and his assistant conducted a very thorough inspection. Chris explained the results clearly and in detail, and answered all of our questions. He was objective and considered a range of possible causes and potential solutions. He did not attempt to pressure us into buying expensive services, but instead recommended that we begin with simple, practical and inexpensive steps. We were very pleased and will continue to work with him if additional remediation is needed. We recommend him very highly.
Response from PuroClean Emergency Property Restoration
"It was a pleasure meeting you and thank you for the kind review!"

Jeff H.
Nov 2019
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
Chris was awesome from the first phone call to the last follow up visit to make sure everything was perfect! We had a overnight water issue in our business and Chris and his team helped us to make sure that we didn’t skip a beat. They were always willing to come at times that were convenient to our business. We are open 7 days a week and during the week it’s 8am-10pm. Great job! I highly recommend Chris and his team!!

Jim S.
Nov 2019
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$500
Chris and his team were thoroughly professional, friendly and helpful. They explained exactly what the situation was and what it was going to take to remediate the mold in my bathroom wall. They did an excellent job at a very fair price.

Mary V.
Jul 2019
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$14,350
Chris Nowak and his team were terrific. I cannot speak highly enough of Chris and the team. Chris was very responsive to my initial call and once our schedule allowed the work to commence, Chris's team did an amazing job of cleaning and moving all of our basement belongings to a pod in our driveway and our garage so that they could begin the demolition and actual mold removal. From start to finish, Chris and his team at Puroclean kept us informed of the progress, additional issues, and overall just helped us through this very difficult process. I highly recommend Chris Nowak and Puroclean for any mold issue that you may have.
Response from PuroClean Emergency Property Restoration
"Thank you for allowing us to serve you and for the kind review!"

Theona P.
May 2019
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$900
Chris Nowak was extremely professional, knowledgeable, fair, and personable. He provided us with outstanding customer service and completed the job expeditiously. He will be my number one go-to person should I need this type of service performed again. Thank you, Chris, for doing such an excellent, thorough job. We truly appreciate you!!!

Jennifer F.
Apr 2019
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$100
Chris came the very next day and instantly told us what the issue was that he saw. He told us how we could clean the issue ourselves and that we did not need to pay him to do it. You don’t hear that very often! We did ask him if he could take care of it just to be on the safe side and he within a matter of minutes had everything taken care of. Chris could not have been any nicer and professional! I’m so thankful we found him on Angie’s List and I would definitely recommend him to anyone!!!
Response from PuroClean Emergency Property Restoration
"Thank you for the review! It was a pleasure meeting you!"

Dresma G.
Jan 2019
5.0
Fire or Smoke Damage Restoration, Water or Storm Damage Restoration + 1 more
Yes, I recommend this pro
Chris is a real professional. He is knowledgeable, careful, considerate, calm, easy to wok with, punctual, and completely trustworthy. He guided us through this experience that we weren’t prepared to cope with. Highly recommend Puroclean.
Response from PuroClean Emergency Property Restoration
"Thank you for allowing us to serve you, and for the kind review!"

Kartiq S.
Dec 2018
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
Chris responded withing seconds to my request and sent his technician the next day on time. After the inspection he called me and gave me the good news that there is no major work required and that I would just need a smaller handy man to clean the mold and paint the drywall. I find him to be very trustworthy and professional at what he does. I know he will be my preferred services company if I have an issue in the future.

Kathy B.
Oct 2018
5.0
Mold Remediation, Mold Testing + 3 more
Yes, I recommend this pro
$750
All wet areas dried and treated- ready to be redone

Nicholas P.
Oct 2018
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$2,840
Chris, Brandon, and Tiffany were as professional and knowledgeable as anyone could ask for. They were honest, reliable, and on time. When they said they would be there or do something they did it 100%! Anytime I called Chris for whatever reason he either answered right away or would call right back. They performed total remediation to our crawl space and we couldn't be happier! We could not be happier with PuroClean and the job they did for us! I would highly recommend them! The photo that goes with this is an after shot from were it was cleaned. They made it look brand new!

Patricia T.
Sep 2018
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$800
Wonderful!! The team was there the next day. Was extremely thorough, helpful and professional . I have already promoted them to friends. Hiring them for another effort soon.

Brenda A.
Jul 2018
5.0
Mold Remediation, Mold Testing + 4 more
Yes, I recommend this pro
Top notch. I called on a Saturday afternoon (week of July 4th) with sewage overflow in the basement. Chris was on his way home from vacation and answered my call. He couldn't come that night but was there first thing Sunday morning. He accessed the damage, gave advise of what I should and shouldn't do, and got to work. Brandon and Tiffany worked for 3 days getting carpet and vinyl up and making sure everything was smelling better and safe. Everyone knew their stuff. Quick response, very efficient and professional. Highly, highly recommend.

Giorgio H.
Jul 2018
5.0
Fire or Smoke Damage Restoration, Water or Storm Damage Restoration + 2 more
Yes, I recommend this pro
$1,100
he was amazing.

Chris G.
Apr 2018
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$2,100
We discovered mold in our finished basement that appeared to warrant remediation rather than simple removal. Chris returned my call promptly. I think he came to look at the job the next day. He gave me a rough estimate. After further investigation, we asked Chris to go ahead with the job. He arranged for his crew to perform the work within 1-2 weeks which gave us time to move our furniture out, his crew performed the job just as he described. They employed air barriers, HEPA scrubbers and negative pressure at the appropriate times. Demo was quiet and effificient. Team members were bright and polite. Final price was below estimate. We are very pleased and consider this a top-notch experience from start to finish.
Response from PuroClean Emergency Property Restoration
"Thank you! It was our pleasure serving you!"

Matt D.
Feb 2018
5.0
Mold Remediation, Mold Testing + 3 more
Yes, I recommend this pro
Chris and the Puroclean staff arrived same day (within an hour or two) to assess my damage. They explained in clear terms what was needed to repair everything. They worked seamlessly with my insurance co. so it was very little effort for me throughout the experience. After the repairs were complete, Chris made sure I was fully satisfied with everything. All work was done professionally and thoroughly. I have peace of mind that all work was handled by Chris and his team.
Response from PuroClean Emergency Property Restoration
"Thank you for allowing us to serve you!"

Ebony W.
Jan 2018
5.0
Mold Remediation, Mold Testing + 3 more
Yes, I recommend this pro
It went well. Good service.

Mae M.
Dec 2017
5.0
Biohazard Remediation
Yes, I recommend this pro
$2,400
All work performed according to state and local code for crime scene cleanup. Representative was very cordial and was not pushy or intrusive during this emotional transaction.
Response from PuroClean Emergency Property Restoration
"Thank you for the kind words and allowing us to serve you during this difficult time."

Chris H.
Dec 2017
5.0
Mold Remediation, Mold Testing + 3 more
Yes, I recommend this pro
Chris, Brandon, and Tiffany provided us with valuable information about what to expect during the cleanup process, they showed compassion to our family during this traumatic event, and they exhibited expertise and efficiency in removing the water and damaged material from our home. Chris and his team helped take a very stressful situation for our family and make it a little more manageable. I highly recommend Chris and his PuroClean services.
Response from PuroClean Emergency Property Restoration
"Thank you so much for the kind words!"

Suzan F.
Dec 2017
5.0
Fire or Smoke Damage Restoration, Water or Storm Damage Restoration + 1 more
Yes, I recommend this pro
$3,500
They removed the damaged walls, rugs and everything else that was beyond repair. They also removed a rug and furniture from an upstairs room. Everything was taken to the dump. Fans were used to clean the air in in the area. The job went very smoothly.
Response from PuroClean Emergency Property Restoration
"Thank you for choosing PuroClean. It was our pleasure serving you!"
Showing 1-25 of 64

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PuroClean Emergency Property Restoration is currently rated 5.0 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

PuroClean Emergency Property Restoration accepts the following forms of payment: Check, Zelle, CreditCard

Yes, PuroClean Emergency Property Restoration offers free project estimates.

Yes, PuroClean Emergency Property Restoration offers eco-friendly accreditations.

No, PuroClean Emergency Property Restoration does not offer a senior discount.

Yes, PuroClean Emergency Property Restoration offers emergency services.

No, PuroClean Emergency Property Restoration does not offer warranties.

PuroClean Emergency Property Restoration offers the following services: Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup, Deodorization, Hoarding Cleanup

We do not offer repair services. We are a specialty only mitigation and remediation company.