Get matched with top patio pros in Thomasville, NC

"Couldn't have gone better! There was a gap between the top step and the front porch of my home that could only be corrected by removing five steps and replacing them with new concrete. Tony Medina, the owner of the company, and the members of his crew did an excellent job. The procedure required two separate trips that were dependent on the weather. As he promised, he called the night before to make sure it suited for them to arrive at 7 a.m. He was always on time and completed the work professionally and efficiently at the exact price he quoted, which was very fair and reasonable for the job required. He and his crew did beautiful work and I would hire him again in a heartbeat."

"Rusty worked with me to make sure I could stay in my budget. He and Isaiah came and did rhe installation in one day. Cleaned everything up and hauled away everything but the old windows and door. Porch windows slide so easily and smoothly. Love it!"

"They built us a patio. We have enjoyed it ever since."

"I cannot say enough good things about Benito. I initially hired him to build a retaining wall to help solve the problem of standing water in my yard. After I got the estimate Benito came out again and said he didn’t think retaining wall would solve problem. After 2 more visits he said he thought the best way to solve problem was to install a French drain and put in a concrete patio. Benito did this while staying as close to my budget as materials would allow. I feel that Benito went above and beyond to solve my problem. French drain has helped tremendously and I no longer have a saturated area in my yard. I would recommend Benito as I think he is a very helpful, honest and genuine person."

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The installation and ordering process was great.  They gave me some "sample photos" where I could choose the best color and design.  We LOVE these awnings.  However, I should have ordered the wind sensors at the time of installation.  They have been up for 2 years and over the time of Spring of 2014 and as of last week, I have contacted them 3 separate times.  I called once, I went there two times on a Saturday to order the wind sensors. They seem unable to do this on a Saturday.  Last week, I specifically told the salesman that I had asked two separate times for someone to call me to get these installed.  1 week goes by and NO CALL.   I have them out now, and I can only put them open so far because of the mild wind and I want the wind sensor as a safety feature.

I don't really even remember what I paid for the awnings exactly, because the issue was not with the price or the installation.

I am not sure what is so tough about service and follow up but so far, after three attempts to get some help with this, I got no help. It really overshadows the wonderful service and work prior to that.

I had even offered to be on their website because of how nice they look but at some point, I can't take time off of work for this minor issue in my life.  I am pretty disgusted with businesses that say they are "open on Saturday" but they are not, and with sales that operates better than service!

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"The team did an amazing job. The builder had great communication from beginning to end- ensuring what I wanted got done. The owner is patient with his crew and will give instructions in a constructive / positive tone- I appreciated that about him. They had strong attention to detail. He came highly recommended from a co-worker and expectations were met. Looking forward to a continued partnership."

"They were great on time and worked above and beyond ! They made sure I was satisfied with the work. I love my patio !"

"Martin and his crew were absolutely amazing! They were professional thorough, and worked in a timely fashion to bring our vision to fruition. I love my new patio and would highly recommend Cruz Hardscape and Masonry."

"Brandon did an excellent repair job on the ceiling where our air conditioner leaked. We highly recommend Brandon!"

"The patio looks like new! Very pleased with the job they did. There was dirt splashed on nearby furniture that could have been cleaned off but I am pleased with the results overall. I would recommend them to friends and neighbors."