"We had a huge attic that was barely usable for storage since it was too hot in the summer to safely store most items. We hired Richmond Homes to build out both a new guest room and a "clean" storage room in the attic, add flooring and lighting to the rest of the attic and replace the flooring in the existing bonus room to give the whole upstairs a cohesive look. They were able to translate my fuzzy ideas into fabulous new spaces with attention to detail and top quality work. I work recommend them to anyone looking for a reliable, high quality contractor."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Chester was great to work with, very helpful keeping me on budget and on schedule. He used vendors I had used before so I knew quality of their products. I knew what I liked so that moved fairly quickly. Had to have functional bathroom for Christmas so he made sure that happened. They used drop clothes through the house during whole process.
We had a couple of hang ups . The size tile on the walls was as large as the floor tiles. The bathroom is narrow . In places tile was not as flat as I would have liked, because of the size when they are baked they have cupping. A smaller tile wouldn't have done that. Larger format looks great. The other was where electrician installed fixtures over the sinks too low for glass trim and mirrors chosen. Decided I didn't want lights any higher so mirror change was answer which Chester did on New Years day.
As a widow it was comfortable having Chester do all the scheduling ,discuss process, and answer my numerous questions. I do have a have questions about New Hanover 's shortage of inspectors!
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"We were new to the Wilmington area and at a loss for who to use as a contractor for our master bath and kitchen remodel. After meeting with several contractors, I selected Richmond Homes based on the attention to detail on the proposal, honest feedback given during those first meetings, the realistic timeline to completion and an overall sense that quality work would be done within my budget and within the timeline we established. Chad and Richmond Homes DID NOT DISSAPPOINT! They were professional and knowledgeable. They worked hard, were always on time and did impeccable work. I would recommend them for any job you have no matter how big or how small. I would not hesitate to hire them again. Out of all the contractors we have hired over the years they are absolutely second to none!"

"It went very well and they finished up in one day with no trouble.  They also were able to make it to my house within a couple of days of initial contact."

"Mike was very good to work with, professional, timely and considerate. Mike used top notch contractors and our home was completely stick built, no prefab trusses were used. Our custom built home is beautiful with details that compliment each room and the outside as well. Mike made suggestions we didn't think about and the outcome was perfect. We highly recommend Mike for your build."

"Charlie and Marshall were excellent. I’m having them back for future home improvement projects."

"Him and his crew were very professional and did a wonderful job. I would definitely recommend and use Derose builders again."

"Preston of G-1 Plumbing performed the services and addressed the toilet & drain problem. He was unable to stop leak(made it worse) & submitted his recs to Choice Home for review. I was unable to understand Choice Home's response regarding the faucet leak. Their review stated faucet needed to be replaced BUT it was under "builder's warranty." I built this home in 2005. There is no "builder's warranty" now. I cancelled the proposed work order & paid out-of-pocket. A Friend, who was familiar with my builder and knows faucet components, came to my home, adjusted/cleaned the faucet cartridge and stopped the leak. The CHW tech, Preston, is conscientiuos, however, IMHO lacked the knowledge & experience to stop my leak. Home Warranty Companies, at least in my area, hire owner/operators who need the work to build their business and are NOT the most experienced/knowledgeable & are willing to work for less money. In my experience, Home Warranty Companies want the CHEAPEST resolution, not the BEST. I would recommend G-1 Plumbing for most plumbing issues."

"Very knowledgeable and professional owner estimated our remodeling job. Company was  responsive, but pricing was comparatively too high. I will call on this company for new/repair jobs in the future, if needed, because I had a  very good impression of their ability to deliver a high quality product.
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