Get matched with top driveway gate pros in Smithfield, NC

Founded in 2011, OGD® Overhead Garage Door is a rapidly-growing garage door repair and installation company headquartered in Raleigh, North Carolina. We serve both commercial and residential markets and believe in the value of hard work and craftsmanship. We are fully licensed and insured and offer a broad selection of products to suit our customer's needs. As a family-owned and operated business, we put unbeatable customer service above all. This belief has allowed us to routinely expand into new markets and locations as we improve quality control and customer satisfaction.

About My Business\nI’m a local handyman from Raleigh and have lived in the area most of my life. I take pride in helping homeowners with reliable, quality repairs and improvements. From fence repairs and carpentry to general home maintenance, I focus on doing the job right and treating every home with care and respect.\nYou can expect honest communication, fair pricing, and dependable work from someone who truly cares about the local community.

"Robco did a great job from start to finish which includeda a double gate, an extension of a shadow box fence with elevation change and a curved chain link fence."

We are focused on bring your vision to life! We work side by side our customers and make their vision our mission. Please reach out to me directly at 910-526-9708

"Things we liked: 1. Detailed contracting and pre-work planning, with detailed materials and labor estimates. 2. Provided evidence of license and insurance. 3. Excellent design, excellent materials, and precise construction of high-quality custom cabinetry and other wood work, including under-cabinet LED lighting, and fireplace mantle. 4. Negotiated with vendor to get good price and extended warranties included in the cost of all new kitchen appliances. 5. Nice installation of tile floors in kitchen, bathroom, and laundry room. 6. Excellent installation of stacked limestone panels floor to ceiling on a high angled wall around the fireplace, plus very attractive custom-made wood mantle, and new tiles on the hearth. 7. Worked effectively with vendor on design, purchase, and installation of premium granite countertops and trim, and kitchen and bathroom sinks. 8. Installation of premium plumbing fixtures in bathrooms and kitchen, no leaks apparent. 9. Well-done side job of installing two new steps, small landing, and wood screen door with dog flap on the deck. 10. Very cooperative about several minor design and installation changes along the way, with acceptable cost changes. 11. Contractor was on-site nearly every weekday and on many weekends. 12. Contractor is friendly, polite, considerate, and very aware he is working in someone’s home. Things that disappointed us: 1. No advance communication on one-week delay in starting the job. 2. Time estimates. We were told at least 3 weeks in a row that he would be done “next week.” Job actually took twice as long (about 15 weeks) as the original time estimate (6-8 weeks). We can allow one extra week for the changes and add-ons we asked for, but not double for the entire job. 3. Erratic attendance of assistants on the job appeared to contribute to significant delays. 4. Delegated cabinet finishing (staining and water-repellent top coats) to assistant, whose work had to be re-done in multiple places and still detracts from otherwise beautiful wood work. 5. Trim work is absent where cabinet panels meet hardwood floor, leaves what we consider a very unattractive gap. 6. Installation of wall tiles. The tile vendor did not tell us the tiles we picked for floors and shower walls were not for walls; the contractor had a hard time making them stay on the walls. I suggested changing wall tiles but contractor assured us that he could cut and install to get the look we wanted; tiles had to be cut, installed, torn off, and re-installed; were held onto concrete backer board with nails until cement dried, putting holes in the backer board behind the grout lines; tiles cut at angle for exposed corners were ragged and retained grout unevenly, and there was no accommodation for corners, so after the job was done we ordered and installed plastic corner guards with silicone (total cost of materials and shipping approx. $125) to cover unattractive and sharp tile edges. I estimate that installation of shower wall tiles alone took 2 weeks, maybe more. For the kitchen backsplash, smaller tiles were used and installed well, but there was no accommodation for where backsplash would transition to drywall, so tiles at drywall had edges exposed; we ordered edge pieces off-contract from a home improvement store, contractor installed them. It appeared to us that the contractor did not plan for tile corners and transitions. 8. Drywall and paint work. Drywall around arch that widened a doorway was not taped, and contraction of the mud has created a crack around the arch. Drywall work where lights and ceiling fans were moved and/or installed is lumpy and visible; one place on the ceiling was not finished and the supporting mesh is obvious right on the surface. Paint where the ceiling paint meets the shower wall tile grout is on the grout and cannot be scrubbed off and in our opinion will need to be covered by crown molding to make appearance acceptable to us, something we did not plan. Other places where wall tile meets drywall show evidence of damage to the drywall surface (e.g., surface paper torn off) that was not repaired, so it is uneven and lumpy. Bathroom was to be repainted, but not all trim was repainted, including a window that was caulked with colored caulk on white paint. The wall with the arch and the kitchen walls involved in wall cabinet installation were only partially repainted with the same color but different roller texture can be seen; the whole walls must be re-painted for uniform appearance. 9. Organization and worksite management. Our homeowner association informed us that neighbors grew impatient with the construction trailer and trash in the driveway, which were present from mid-November to early March. In general, we were unhappy with protection of the work site. Garage floor and wood steps have sizeable spots of paint and stain. Hardwood floors in the highest-traffic area were protected with cardboard only after we insisted on it, and then there were still paint cans and tools stored directly on the dining room hardwood floor. Stain cans were routinely left uncovered overnight. New tile floors and granite countertops were not protected from subsequent cabinet staining, so we did a lot of post-construction removal of paint, stain, glue, etc., from tiles and expensive granite that could have been protected, even with newspaper and masking tape. Grout haze was left on new tile for at least a week and then was incompletely removed; we spent several days scrubbing it off with white vinegar. Two manuals for new appliances were lost. Job proceeded in a sequence that was hard for us to understand or predict, perhaps depending on when assistants were available (a guess?), so there was little completed and usable across three rooms for more than three months. 10. Contract oversight/business management. Extended warranties for kitchen appliances (refrigerator, gas range, microwave oven, dishwasher) were supposed to be part of the package cost but the invoice the contractor presented to us did not include extended warranties on two of the four; I contacted the vendor, purchased the two warranties by credit card, and backed this cost out of the contract. Contractor deviated from the contract’s payment schedule, asking for unscheduled early payments to cover labor costs. Contract called for all invoices for materials to be presented; most were not. We presented an extensive punch list toward the end of the job, which we added to as we found things that needed to be corrected. We found at least one or two items that he crossed off but were not done. 11. Complete lack of follow up. This is a serious problem to us, given our financial and time investment. Before and during the job, we communicated well by text message and email. Since he finished on March 2, I have contacted him 5 times to request a time we could meet and talk about issues described here; he responded quickly to the first two messages saying he would get back to me, but didn’t, and he has not responded at all to the last three attempts to contact him since April 8. The contract has an arbitration requirement, but the contractor used his home address as his business address but moved during the job, and we do not have a mailing address for him, so we are unsure how to invoke arbitration. I contacted a handyman service on Angie’s List to get an estimate to correct several items described above; this estimate is $1,350 on top of the cost of the renovations in general. This review will stand until the contractor contacts me and corrects what we consider to be deficiencies. I will consider an update if he does. Overall grade: C. I would not use again."

General Contractors, Remodeling in Raleigh NC, Durham NC and nearby towns.

"I contacted three different providers to give quotes on adding a 12'x16' deck extension to the existing deck. This would be about 1.5 feet off the ground and covering an existing concrete slab. Craftsman contacted me and scheduled Kevin H. to come out to perform the estimate and he did so on 08-Jun-2015. Kevin's demeanor was professional and he seemed knowledgeable and focused on providing what I wanted. We received the estimate from him 3 days later for $3300-$4000 labor and $750 materials. We were told at that time that scheduling was 1-2 weeks out. While Craftsman was the highest bid, we decided to go with them because they seemed knowledgeable and slightly more "polished" than the other potential contractors, and one of the important factors for us was that they could start work in 1-2 weeks as we were eager to get the deck finished so we could do some other projects around the deck. 
On 14-Jun-2015 we sent the email accepting the proposal and on 15-Jun-2015 Kevin confirmed receipt and stated Laura would send over the contract to sign and schedule us. He re-affirmed that we were 1-2 weeks out on the schedule. Later that day, I received a follow-up email from Kevin informing me that the engineering plan they would work from is my responsibility and provided me with the name of an engineer and told me I will pay the engineer directly. This was the first time that I was told I had to separately contract, schedule, and pay for additional services outside of the bid. I was told at this time we would hold off on the contract until the engineer came out and provided a more concrete plan so the contract could be more accurate. I was assured at that time that we would keep our place in schedule so we didn't go to the end of the line. We weren't happy with this development but moved forward. 
I contacted the engineer (which I am not sure that was needed for such a small deck project) and he agreed to come to the house and meet me on 16-Jun-2015. He arrived on time and gathered the information for the engineer plan. He indicated that the plan would be to me on 18-Jun-2015. When I didn't receive it by 22-Jun-2015 I contacted him and he said he was finishing it up and would send that day. I later that day received an invoice and was told that I couldn't have the sealed plan until I paid the invoice. I paid the $210 and on 23-Jun-2015 finally had an engineer plan which was shared with Kevin. 
Finally on 01-Jul-2015 I received a contract to sign. The contract included $3,358 in labor and an estimated materials of $850 (a minor increase of $100, but certainly acceptable as the first was done without the engineering plan). It is worth noting that one of the reasons I went with this highest bid was because of their scheduling estimates which were to begin work within 1-2 weeks. At this point we are at 2 weeks + 2 days.
Kevin confirmed some information and informed me that he would order materials and have them delivered to the house and that work would begin on Wednesday, 08-Jul-2015. I scheduled to be home from work that day. On Tuesday I was informed that they were running long on another job and wouldn't start until Thursday. On Wednesday I was informed that the materials couldn't be delivered until Friday, so work wouldn't begin until Monday, 13-Jul-2015. We are now beginning work 2 days shy of 4 weeks after accepting the bid, nearly double the time we were told when we chose them over the others.
On 13-Jul-2015, two sub-contractors arrived to begin work, Mike and Steve. They worked through the day and realized they needed a few more materials than were ordered. They came back and worked the next two days and we had the basic work complete. They had another job to do on Thursday, which was fine and then worked again on Friday and ordered more composite as there wasn't enough to complete. They worked again on Monday for a bit and then came back on Tuesday once additional trim was received. The composite was completed on Wednesday morning. 
At some point about half way through the work, I was informed that the materials were going to cost more than estimated. It wasn't a 20% overrun like I would expect. The materials were completely mis-estimated and instead of the $850 that was in the contract, materials were going to run over $2000. At first it was presented to me as though I misread the contract and that these costs were in there, just not spelled out as clearly as they should have been. When I stated this wasn't so and asked that I be shown where in the contract, it was acquiesced that Kevin had simply "messed up" in creating the initial estimate. He stated that this was only the second deck he had done an estimate for, which was a surprise given that during the bid process we were led to believe there was decades of experience going into this process. 
So, on 22-Jul-2015, we had a finished extension to our deck. The final bill was $5663.00, which included $2175 in materials vs. the $850 we agreed to when we signed the contract. We paid Kevin and the transaction was complete. It was another 5 days before the 'bagster' service picked up the bag on our lawn that had all the trash and scrap materials. An unfortunate note on this is that instead of putting this bag on the driveway, where there was ample space to do so, they put it on the grass. several weeks of that bag on grass ended up that my front yard now has a 5'x8' spot of "dead" in the middle of it. That was poor planning on the part of whomever decided that would be where that bag was placed (picture of the dead spot below as well).
I thing or two that I want to note on this review. I tried to give an honest account of how it went. It isn't an indictment of the people involved. Kevin was extremely nice and professional and he was apologetic for the errors in estimating the materials and the delays. Mike and Steve, the guys doing the actual work, were outstanding, professional and did a GREAT job on the deck. We couldn't be happier with the final product (pictures below).
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"My gate is awesome, sturdy and looks great. Will update picture once we can stain it to match fence! Justin and Courtney were terrific to work with. They showed up on time, did everything as discussed and agreed upon for a fair and reasonable price. Even helped me remove a poor animal carcass that had been hit in the road in front of my house. I will be recommending them to others as well as using them again for my next project. Thank you Justin and Courtney for being who you are??????"

The Handyman Express is a full service home improvement and repair company. When you call The Handyman Express, you are calling on Quality, and will get specialists in each of the services we provide.

A Division of Carolina Home Repair & Remodeling, Inc.\nCarolina Custom Rails is a premium installer of vinyl railings for Raleigh and the surrounding areas. We pride ourselves on the quality of our work and use only the best materials for your home.