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    Verified appliance repairs reviews

Find Appliance repair pros in Simpson

Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro
Customers say: Super punctual
32995 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! Punctual easy to work with cleaned up area when done"

Kay J on September 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! Punctual easy to work with cleaned up area when done"

Kay J on September 2025




Bell's Appliance Service

148 Reef Knot Ln
4.21(
24
)

Bell's Appliance Service

148 Reef Knot Ln
4.21(
24
)
Customers say: Super punctual
13 years of experience

Specializing in appliance service! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule an estimate today!

"I called for repair service (not under warranty) because my LG refrigerator was no longer cooling. Was able to get an appointment quickly and the woman who answered the phone was so nice. I was told that I would receive a call when the tech was on the way - I did not but I was able to follow on the map which was a great tool. Tech came in, put their tool bag down, opened my refrigerator and said "Thats not good." Asked if we heard some kind of ticking - which we did not. Never touched a single tool or looked at anything else . Then he decided I needed to replace the compressor and we received an estimate for approximately $1400. He then let me know about the options they had on-site that I could replace mine with. I was under the impression that there would be a more thorough diagnostic and as I see from your previous responses to other reviews, that is what I should have had. I understand that the techs are experts in their field but I expect more from a diagnostic than opening the door. After my appointment I got a little nervous and called the business to ask questions as I wasn't confident with the way the visit went. Was told the supervisor was on the phone and he would call back. Now it's Thursday, almost a week later and I never heard back so I called again today. Told the woman who answered that I was waiting on a call back and she said there were no notes in the system so just wanted to know what was going on. I let her know and asked her what a diagnostic should have consisted of and told her my concerns. She put me on hold and was going to get the supervisor on the phone. Instead, she got back on and let me know that the supervisor said that the tech is an expert so he just knew it was the issue without doing anything else (along those lines, not verbatim). How confident should I be in the service I received, especially when that is a supervisors response? And honestly I thought it might be the compressor myself before I called because that seems to be an issue but I called your business so that I could be sure it was the issue and because you would do a diagnostic to confirm. I didn't pay so someone could tell me my refrigerator wasn't cooling. I already knew that. Would you be confident if you pulled into a car repair shop because your car was acting up and they looked at it and told you the engine needed to be replaced without looking at anything?"

Elizabeth S on November 2022

Specializing in appliance service! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule an estimate today!

"I called for repair service (not under warranty) because my LG refrigerator was no longer cooling. Was able to get an appointment quickly and the woman who answered the phone was so nice. I was told that I would receive a call when the tech was on the way - I did not but I was able to follow on the map which was a great tool. Tech came in, put their tool bag down, opened my refrigerator and said "Thats not good." Asked if we heard some kind of ticking - which we did not. Never touched a single tool or looked at anything else . Then he decided I needed to replace the compressor and we received an estimate for approximately $1400. He then let me know about the options they had on-site that I could replace mine with. I was under the impression that there would be a more thorough diagnostic and as I see from your previous responses to other reviews, that is what I should have had. I understand that the techs are experts in their field but I expect more from a diagnostic than opening the door. After my appointment I got a little nervous and called the business to ask questions as I wasn't confident with the way the visit went. Was told the supervisor was on the phone and he would call back. Now it's Thursday, almost a week later and I never heard back so I called again today. Told the woman who answered that I was waiting on a call back and she said there were no notes in the system so just wanted to know what was going on. I let her know and asked her what a diagnostic should have consisted of and told her my concerns. She put me on hold and was going to get the supervisor on the phone. Instead, she got back on and let me know that the supervisor said that the tech is an expert so he just knew it was the issue without doing anything else (along those lines, not verbatim). How confident should I be in the service I received, especially when that is a supervisors response? And honestly I thought it might be the compressor myself before I called because that seems to be an issue but I called your business so that I could be sure it was the issue and because you would do a diagnostic to confirm. I didn't pay so someone could tell me my refrigerator wasn't cooling. I already knew that. Would you be confident if you pulled into a car repair shop because your car was acting up and they looked at it and told you the engine needed to be replaced without looking at anything?"

Elizabeth S on November 2022


Mills Appliance Repair

4134 W College St
No reviews yet

Mills Appliance Repair

4134 W College St
No reviews yet
25 years of experience

Mills appliance repair is backed by more than 40 years experience in the appliance repair and electrical business. Only our employees, not sub contractors participate in the professional and prompt courtesies of our business. We offer 10% discounts to senior citizens and active or retired members of the armed forces. We currently accept payment at the time of service and accept cash and local checks.

Mills appliance repair is backed by more than 40 years experience in the appliance repair and electrical business. Only our employees, not sub contractors participate in the professional and prompt courtesies of our business. We offer 10% discounts to senior citizens and active or retired members of the armed forces. We currently accept payment at the time of service and accept cash and local checks.




H Mayo Appliance Solutions Inc

1776 OLD Bath Hwy
5.00(
1
)

H Mayo Appliance Solutions Inc

1776 OLD Bath Hwy
5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Sell and Service all Major Brands over 36 years serving Eastern NC In home and shop service Factory Authorized Factroy Trained Technicians Also sell parts to the Do it yourself Customers

Sell and Service all Major Brands over 36 years serving Eastern NC In home and shop service Factory Authorized Factroy Trained Technicians Also sell parts to the Do it yourself Customers


"Amazing. Hire Mr. Creech YESTERDAY! Returned phone call within the hour, came out, trouble-shooted our problem and ordered parts that needed replacing. Told us when to expect him and done. Came out in THE POURING RAIN to replace parts on glasstop stove. Saved us $$$ on buying new stove. Gave him a hug I was so happy! Our kiddos were SOOO HAPPY they started jumping and down and shouting "yay! Can we bake some cookies!?!?!?" Great experience. Would hire again."

Mj K on August 2025

Creech Appliance

"Amazing. Hire Mr. Creech YESTERDAY! Returned phone call within the hour, came out, trouble-shooted our problem and ordered parts that needed replacing. Told us when to expect him and done. Came out in THE POURING RAIN to replace parts on glasstop stove. Saved us $$$ on buying new stove. Gave him a hug I was so happy! Our kiddos were SOOO HAPPY they started jumping and down and shouting "yay! Can we bake some cookies!?!?!?" Great experience. Would hire again."

Mj K on August 2025


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Appliance Repair questions, answered by experts

When thinking about repairing or replacing an oven, considering the “50% rule” will help you the most. This rule states that if your oven is over 50% of the way through its lifespan, or the cost of the repair is more than 50% of the price of a new oven, then replacing it will be more cost-effective in the long run. 

However, if you have a newer oven that only requires a simple fix, there’s no need to scrap it altogether. Taking care of the more minor repairs will help you get the most out of your oven for longer. 

The order of the steps for your kitchen remodel depends on the project scope, layout, and contractor availability. However, typically, you would install plumbing and electrics first, then insulation and drywall, before moving on to the flooring, cabinetry, and countertops. Appliances usually go in last. You can then take the time to add the fixtures, hardware, and other final personal touches.

If you use your microwave as your quick reheating solution, replacing it with a steam oven won’t be your best choice. Steam ovens take a long time to heat things up. Sometimes, it can be an hour or more before your food is ready. Meanwhile, a microwave heats up food in minutes with many quick-heat presets, making it the perfect option for those on a tight schedule.

You can usually use an oven until it stops working. As oven technology continues to develop, the stress of heat will affect the oven less, and it will last longer than older models. At around the 8—to 10-year mark, if you see no signs of damage, it’s probably wise to hire a local appliance professional to check your oven.

There’s no need to replace a fridge that’s in working order. That said, if your fridge needs repairs and is nearing the end of its expected lifespan, you should probably consider a replacement. Minor repairs can cost less than $100, but problems tend to add up when your fridge is already old. It’s better to get a new appliance than fix something that’s only going to break repeatedly.

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