Get matched with top sewer cleaners in Salemburg, NC

"I am one of Blanton's Gold Members which I pre-paid their annual feel several weeks ago when I had a hot water heater that was over 17-years old replaced and all services related to that situation went A+. I had a separate Blanton's appointment to have my HVAC system checked for the first time today and reported the plumbing issue to the dispatcher who told me someone else would have to call me and set up a different time and to wait on that person's call. I waited a little over 24 hours with the faucet still slightly dripping and called this morning to report I did not want to go through the weekend if possible if the faucet was still dripping in case it became an emergency. Two men showed up at my door after calling that they could come early and I authorized their coming early. They both looked at the tub and shower and asked questions about what I wanted replaced. I replied I didn't want a new faucet, etc., just the leak stopped. I was given a quote (Estimate 37873717) that it would cost $239.06 to have the work done. I trusted this company from previous experiences that the work that needed to be done on the Delta faucet would cost that much in parts and labor. When I was told the work had been completed in less than 30 minutes, I was a bit flabbergasted and asked to see what was wrong. One of the plumbers produced the parts to the $10 kit I've used in years past to repaid Delta Faucets having no idea, that was all that was wrong with the shower/faucet to keep it from leaking. I paid the Invoice 3779765 via Bankcard for the full $239.06, looked up the kit online after the plumbers left and called around two to various plumbing shops to come up with the retail kit that sells for $10 in most reputable plumbing shops. When the HVAC person came out, I was still upset with the plumbers. I'm confused being a Gold Member of Blanton's "family" and the explanation that some services regardless of the Parts pricings and the labor are all factored in as one job regardless of the time required to complete the job or costs of parts, when other Blanton services require you to pay at least half up front for parts they expect to have to use when they order them. This certainly did not occur with my hot water heater installation and I was told that I had the guarantee (which I believe I paid extra even as a Gold member for ten years on the hot water heater) and "no guarantees" for the $10 Delta Faucet kit that I paid $239.06 for. When I asked how much this would have cost had I not been a Gold member, I was told it would be roughly more than $100 than the $239.06. While I'm not upset with all of Blanton's services, I don't want these two guys back in my house or on my property ever again and still do not know the names of who came out. Neither do I wish to hear from anyone associated with Blanton's management further about this. When a company does this to a -connected veteran, heaven help our wives with these kinds of negotiations when we die?"

"Service went very well"

"Next day service. Fast and professional. Gave good instructions to avoid future problems"

"always great job , really nice guys.. very repective"

"Our neighbor in the condo below ours reported water leaking into the ceiling of her kitchen. We contacted RotoRooter Fayetteville (aka Kowkowski Plumbing) to detect and repair the source of the leak. Jay Jackson arrived (late) on 6/16/2022. He inspected our neighbor's kitchen ceiling as well as every plumbing fixture in our unit (kitchen sink, dishwasher, all of the bathroom fixtures and connections in the laundry room). He could not find any standing water or evidence of a leak in our condo so he contacted his office for additional assistance. His supervisor and additional technicians responded. After reviewing the situation they decided the only way to find the leak would be to: "remove ceiling in downstairs apt to find leak from apt above". It was the end of the day and we were told that before any work could/would be done they required a deposit of $2500 up front. Work would not begin until the following afternoon (6/17/22) at the earliest. When Jay Jackson arrived on that date he wanted me to sign an open ended contract with multiple blank (incomplete) sections that referred to binding terms on a water mitigation agreement (supposedly attached). The mitigation agreement had never been proposed, discussed or reviewed. It was not attached nor was one available. Jay Jackson could not answer any questions. His supervisor (Michael?), was upset by my questions and unwilling to give me an explanation for performing "restoration work" before locating and repairing the leak. He was rude, argumentative and forgot he was dealing with a consumer of the product his business provides. At this point we decided to exercise our perogative to employ a different plumber. We informed Jay of our decision. We also contacted his office. We asked them to refund our deposit, less any service charge for their inspection ($218.28!!!), which had not been quoted previously. Buyer beware! Not all franchise companies stand up to the service you expect with "name recognition". We cannot, in good faith, recommend this company."