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"Everything was seamless! Great job"

"Gabe came through and dis a great job with the AC service. He was very knowledgeable and courteous"

"Poor communication around the amount of dust that the installation would leave or that we would need to remove any belongings from the attic or most importantly the adjoining closet where my wife stored her wedding dress. The install crew was also careless, leaving very noticeable scratches and dings on window and door frames. Management promised to address these repairs and dry clean the wedding dress but gave us the run around for months without addressing any of the issues caused by their crew. What’s arguably worse is we haven’t seen anything close to the amount of savings on energy bills that was promised in our first summer with our new insulation."

"Great. Quick install"

"Thank you Arce. Friday night my air conditioner stopped working. Called Arce. They sent a tech out within an hour. Alijandro found the problem quickly, replaced the part and explained everything he was doing. He was very knowledgeable, and professional. No hard upsell and customer service was excellent. Great experience."

"Excellent repair job with absolutely no complaints. This review is after posting a 3 star review a few days ago for not returning my phone calls. I was contacted on Monday and given an apology with explanation that the company had been short staffed and had tried to contact me earlier, apparently the call going to my Spam box. On 12-14-22, Tyler arrived at 11 AM and immediately went to work to locate the trouble with my underground dog fence. Apparently several breaks were located and repaired, about a 2 hour job. Tyler was very professional and apologetic for not getting out sooner and reduced my service bill by 50% for any inconvenience experienced. I tried to remove the earlier comments posted a few days back but was unsuccessful, thus this new review. Outstanding and pleased with the repair."

"We had a new AC unit installed approx 5 years ago by a different company. The unit stopped cooling so I reached out to our home warranty company that arranged for Wilson Heating & Air to come out. Upon arrival, it took Scott and Brandon about 5 minutes to identify that the new unit that was installed has a known defect which causes the coolant to leak out so they suggested we try and do a warranty replacement for the defective part. Understanding this process might take a bit of time (and the fact our upstairs was hovering in the mid 80s), they went ahead and refilled the coolant to get us up and running. Replacing the coolant was an additional cost as the home warranty program only covers a portion so the concern was that the new coolant would leak out. They couldn't know for sure but thought it would probably be ok and that the leak was probably small. Fast forward one week and the process to get the new part covered under warranty is still in process but all of the coolant leaked out so the house returned to the mid 80s. Very uncomfortable and we were looking at temps in the 90s heading into the weekend. I called Wilson H&A and explained the situation and even though Scott & Brandon were out on calls all day outside the area, they swung by at the end of their day to make sure they could get us back up and running for the upcoming hot weekend. Understanding that I had already paid to have the coolant replaced once and the fact that it had leaked much more quickly than expected, they took care of the cost of the second refill. I couldn't be happier with the way Wilson A & H has handled this entire transaction so far. Their team is clearly knowledgeable, strives to do the right thing, and has demonstrated a willingness to go above and beyond to take care of their customers. I hardly ever take the time to write reviews, but in this case I felt this company deserved to receive recognition for their effort. Thank you Wilson Heating and Air and Thank you to Scott & Brandon for your professionalism and service."