Get matched with top door pros in Montreat, NC

"Family windows and doors is an outstanding company and owner. Jeremy was with me every step of the way. Was extremely smooth process from the point of sale to installation. And my door is absolutely beautiful and I feel very secure with it. So not only do I have a high quality product, professionalism and work ethic of family windows and doors made a huge difference"

"Excellent! The Hidden Cove Construction crew was awesome. They did a fantastic job in a really difficult situation. The roof they replaced was underneath a large outdoor deck and there was little room to work. They were up and down multiple ladders for two straight days, working in tight spaces, and finished the job ahead of schedule. I highly recommend them. They are very diligent, dependable, and meticulous. I would hire them again anytime."

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

"The contractor was paid but never completed the work. He was hired in October, showed up in November, and left the job incomplete."

"Went well, Gabe showed me areas that needed to be fixed and explained to me what was wrong. When new issues were discovered, he discussed them and the additional costs involved with me and got my approval, instead of just doing it and billing me. He communicated often about the progress. I'm very happy with the final work and how he managed the job."

"I recently had the pleasure of hiring Jim for a variety of home improvement tasks, and I cannot express enough how impressed I am with his workmanship and professionalism. Jim is not just your average handyman; he is a true expert in his craft. First and foremost, Jim's honesty and integrity stood out from the moment we began discussing the project. He provided clear and transparent communication throughout, ensuring that I understood every aspect of the work being done and the associated costs. This level of trustworthiness is invaluable when inviting someone into your home to handle important tasks. Beyond his honesty, Jim's knowledge and expertise are truly remarkable. He demonstrated a deep understanding of all the projects he undertook, from flooring installation to water heater and appliance installation. It was evident that he had extensive experience in each area. His attention to detail was exceptional, ensuring that every job was completed to the highest standard. From start to finish, Jim's dedication to excellence was evident in every aspect of his work.Moreover, Jim's versatility as a multi-talented handyman is truly impressive. In conclusion, I cannot recommend Jim highly enough for any home improvement project. His honesty, knowledge, efficiency, and multi-talented skill set make him a standout professional in his field. If you're looking for someone who will get the job done right the first time, Jim is the perfect choice. I am beyond satisfied with the work he did in my home and will not hesitate to hire him again for future projects."

"Job went amazing everything was smooth and done in a timely manner thank you"

"The area below the deck was covered with an oily, greasy, slippery residue ie, flagstone patio, stucco house walls, stone support pillars for deck, and numerous potted and bedding plants. Even the doormat was greasy. It had been explained to me that there would be a waiting period of 3 wks between the power wash of the joists and the spraying of the sealant. After the power wash I texted to remind the contractor for the stone area and plants to be covered, but did not know that the sealant would be applied the very next day to wet wood…and without any protective covering to the patio, pillars, house, and plants. Windows thankfully were covered. I slipped on the greasy doormat when I discovered the problem the next morning. I was not at home the day of the spraying. The cans left in the driveway said not to spray on wet wood, to protect areas/plants/objects not being sprayed, and remove immediately any overspray with compliant cleaner. I made the first payment for materials at Lowe’s ($3182.99) in July. The second payment was for posts and 2x4 wood ($1800-no receipt given) combined together with $7000 requested by contractor unexpectedly one Friday afternoon. He usually just dropped by- no appts or advance notice. Contractor left immediately after getting my check to “pay my guys”. At this point I have paid $11,982.01 toward the $14,500 contract, leaving approximately $2517. 01. Although Gerry has made numerous trips to my home, he has not brought me a copy of my signed contract or the second receipt for more materials -$1800. I asked at least 3-4 times for these documents. There was some adjustment to the original design because I did not want the small pickets seated on a huge horizontal 2x6 board. This necessitated a return of the bottom boards in exchange for smaller 2x4 boards which were then placed vertically at top and bottom to hold pickets. At the beginning of the project, I pointed out to the contractor that one of the existing posts had wood rot. Another post was unstable and I approved new posts. I had 7. He put in 14 per code but they were much smaller than original ones. That was ok with me. I have no receipt for the post wood (part of the $1800 I think) but a neighbor-house builder-contractor came by and checked Lowe’s cost for posts between $800-900. Other material might have been in that rounded figure, but again, I have no receipt. All of those posts were installed, but several were then removed because of damaged wood. I don’t feel I should pay labor twice for those posts, nor do I believe that the labor costs boosted my expenses to $18,000, a total figure the contractor jotted on a note paper, but we never discussed a new figure. Last week I asked to meet with the contractor at his convenience and asked again for him to bring my signed contract and receipts for the $1800 for “materials”. He chose 2 pm Friday, but at 3pm, I texted because he was not there. At 3:15 I told him we would need to reschedule. I had 2 appts with stone masons to assess the damage to my stonework. Both were shocked at the damage and explained that flagstone absorbs oil and power washing would not remove all the blotchy stains. They also looked at the pillars and chimney stone which was turned dark from the oil and the gravel in the driveway which was turned black. There were oil drip lines on the stucco walls and a few areas where stones had been broken from the chimney, patio, and a post. They described the procedure for removing stones to replace damaged areas so they would not be “puzzled” in with small pieces. Those areas needed to be rebuilt. Someone glued random stones into the patio and chimney with white apoxy on Friday after 5 pm after I left for dinner. These areas will need to be removed and properly repaired. I contacted an attorney at the suggestion of the stone masons and the staff at Sherman Williams Paint store when I showed them pictures. The staff at Sherman Williams also said the wood should have been dried for 3weeks, even tho it was treated wood. When I texted the contractor that I needed an attorney, he wanted to pressure wash the patio etc and put siding in 2 places and then he would be “finished”. I believe the patio and stonework Will need some significant repairs and the contractor’s liability insurance might need to be explored. I cannot make a further payment until the stone damage has been corrected by a stonework professional and a final figure is fairly negotiated. I don’t think the expense of righting my property damage and getting legal advice to do it is my responsibility."