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"Mold in our Home: Blatant negligence by Closets by Design Installer. ABSOLUTELY DO NOT RECOMMEND UNLESS YOU WANT MOLD IN YOUR HOME ! The installer for Closets by Design while installing the kitchen pantry tip in screw for fall protection on top of the pantry hit the sewer pipe that caused sewage water to leak near our food containers and caused Mold all around the walls and Insulation with sewage water leaking around it. The pictures show all the damage done to our home our walls by the Gross Negligence of Closets by Design Installers. The Installer DID NOT have or used any STUD Finder or any other tools to avoid hitting the sewer pipe during the installation thus clearly showing that Closets by Design does NOT care about the destroying customers homes or have the skilled or professional installers or they provide the, with needed tools or compensation to do a professional installation. They rush through jobs and these mistakes are made and customers like us are left to suffer it’s Mold inside our home as a direct result of their negligence. See the pictures for all the damage and Mold caused by Closets by Design and absolutely do not hire these crooks who pretend to be experts in Closets design and Installation while all they do is destroy customers homes and their health with Mold in their homes and walls by hitting their “Sewer pipes “. Think about this dirty sewage water was near our food storage and within 6 feet of our stove in the kitchen. Closets by Design doesn’t care about it and it would happen to you because their installers do not have the tools or the expertise and do not care if they pierce your pipe and flood the walls and home or in our case the sewer pipe and cause mold in our home. We learned our lesson the hard way but I want others to be aware as we are the cautionary tale for the greed and neglect of Closets by Design who employ sub standard installers who do not have the right tools or expertise and what happened to us and as you can see from the pictures is a living proof of the same !!"

"Job was done very professional, cleaned up after and overall I was very pleased with the finished project. Satisfied with the work."

"The job was completed well. No problems."

"Best price for my job. Completed the work promptly with high quality. Very patient to match a custom stain color, and actually applied a perfect match. Just really good guys in every aspect…would love to have them do additional jobs in the future."

"I was very happy with imperial carpet care. Jacki was very professional, clean, and knowledgeable. I would definitely only use imperial for all my flooring needs. Jackie also gave me some great advice on another project I was working on."

"Amazing work. You can tell they’ve been doing this for a long time with how fast and how well they work"

"It went very well 😌"

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"The new finish is BEAUTIFUL. The floors look better than when they were new! The old finish was a traditional, semi-gloss, golden oil-based finish. The new one is matte, more transparent/colorless water-based finish. Had a couple spots on the final coat, they came back no questions asked and corrected. Very professional and always on time. Thank you!"

"I contacted KitchenTuneUp/BathTune-Up to get an estimate to remodel my master bathroom and kitchen. Tom Taube came to my home and listened to what I disliked about the current spaces. We discussed ways to make a bigger shower and gain more storage space in the bathroom. In the kitchen, I had dark cabinets I wanted to update but stay affordable. I also wanted to keep my granite countertops. I disliked my "closet" pantry. I received very comprehensive proposals listing out not just what labor was to be performed but also budgeted items for materials so that I would have a full understanding of how much the remodels would actually cost me. I started these remodels right before the pandemic started in March of 2020. And even though there were a few delays caused by the virus, my projects went very smoothly. I was provided an online schedule of activities so that I would know who was coming and what they were doing (when my dumpster would arrive, drywalling, plumbing work, painting, tiling work, etc.). I liked that there was a final walkthrough before final payment was made so that I could address any issues I saw after the work had been completed. I love my new bathroom and kitchen now (after 20 years of hating them). I find that the bathroom is part of my sanctuary to relax and renew myself. My kitchen is now updated and beautiful with exceptional storage. I no longer have to store appliances and dishes in my bedroom closets. Bathroom: $37,000 (new shower, freestanding tub with tub filler, new vanity with new countertop, fixtures and sinks, new toilet, new cabinet over toilet); Kitchen $30,000 (cabinet redoor with box painting and new cabinets along with a custom island to house a drawer microwave). I was so impressed with the company, its employees and craftmanship, after being offered a position with them in 2021 as a sales rep for bathrooms, I am a happy employee now creating happy customers."