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Avatar for Comfort First Heating & Cooling

Comfort First Heating & Cooling

4.64(
498
)

Comfort First Heating & Cooling

4.64(
498
)
Customers say: Super punctual
15 years of experience

Comfort First Heating and Cooling takes great pleasure in being the friendliest, most caring and competent air conditioning and heating service, repair and installation company in North Carolina & Virginia. Our more than 20 years of residential and commercial experience gives us the confidence needed to boldly offer the most aggressive,thoughtful Written Guarantee in the industry. Everything we do, from answering your first call to seeing the savings in your electricity after our visit, is meticulously planned because we feel that every detail of your comfort is valuable. If you need air conditioning and heating service, repair or installation and live in central North Carolina, we have technicians locally that can serve you. Contact Us today to find the people and comfort you can count on! Financing is available and Military discounts.

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."

Paloma B on June 2025

Comfort First Heating and Cooling takes great pleasure in being the friendliest, most caring and competent air conditioning and heating service, repair and installation company in North Carolina & Virginia. Our more than 20 years of residential and commercial experience gives us the confidence needed to boldly offer the most aggressive,thoughtful Written Guarantee in the industry. Everything we do, from answering your first call to seeing the savings in your electricity after our visit, is meticulously planned because we feel that every detail of your comfort is valuable. If you need air conditioning and heating service, repair or installation and live in central North Carolina, we have technicians locally that can serve you. Contact Us today to find the people and comfort you can count on! Financing is available and Military discounts.

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."

Paloma B on June 2025

Gas Leak Repair questions, answered by experts

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

Yes, you can have a gas line professionally installed to convert your traditional fireplace to natural gas; just know it’ll be an extra cost to budget for. The cost to run a gas line where you don’t already have one is about $540, though most homeowners pay between $260 and $820. Your total could be significantly higher if you don’t already have a main gas line running to your home.

Yes, you can store a propane tank, whether it is full or empty. Remember that the container is contaminated with hazardous materials once it has housed propane, but as long as it’s properly placed in a well-ventilated, temperature-controlled space, a tank is unlikely to cause issues whether it is full of propane or not. 

Any gas pipe can leak, especially if it’s old or isn’t properly maintained. However, even with a shovel, plastic pipes are more easily damaged by impact. That’s why it’s so important to have gas lines marked by the utility company before you begin digging for any reason. Some metal pipes, like black pipes, galvanized steel, and copper, aren’t as easily damaged by impact but can degrade over the years, leading to leaks.

In most cases, a flexible steel hose connects your gas line to the wall. This process is typical if you are replacing your gas stove or if the old pipe has worn down. However, always leave this job for a professional plumber. Errors can be very dangerous, so it's worth calling a professional to take a look.

The Hertford, NC homeowners’ guide to gas leak repairs

From average costs to expert advice, get all the answers you need to get your job done.