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"Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again."

"He and his team were personable polite and he was clearly very skilled Fixed all the problems with a 80+ double chimney that had been deferred maintenance when we bought the house. So pleased with his work that we had him go do some repairs on my mother’s brick porch. He is also a good communicator and gives great customer service. Would definitely recommend and use again"

"They were great. Had to wait a few days because of rain. I appreciated that didn’t start . Kept area clean as working. Did everything they said would. I was pleased with work. I would recommend them to any one."

"I prefer to not leave negative reviews publicly and resolve it with the company directly. However, the owner was unable to conduct a professional, respectful level of customer service. We presented our concerns with pictures after the service was provided, to see if it was up to their company standards, because there was no improvement - everything was left filthy with no condition report. It was honestly appalling the way the owner refused to address the obvious issues at hand. We scheduled to have our fireplaces/chimneys serviced that was said to include a thorough inspection, detailed cleaning and condition report. When the workers showed up, they were in an unmarked raggedy old van reeking of marijuana, dressed like they were homeless, with nothing showing what company they represented. They did 4 fireplaces and 2 chimneys in less than 2 hours. The equipment they used was insufficient to do a thorough job and they ended up borrowing our tools to complete their work. I’m not sure why they didn’t at least have a flashlight and how the owner thinks a cell phone light “works just fine to the trained eye” when inspecting and cleaning a deep dark chimney… He went on and on and had an excuse for every legitimate problem, with no intent to resolve anything. He was perpetually harassing both my boyfriend and me for payment, while we were waiting for them to send a professional condition report and formal invoice. Yet he spent more time threatening us, trying to defend his reputation, than he did actually doing his job. It was very condescending, a huge waste of time and A LOT of money for nothing. We could’ve done a better job ourselves; our fireplaces still aren’t even suitable for use. Spend your money elsewhere or take the risk of a huge loss."