Get matched with top grill repair technicians in Franklinton, NC

"Carlos and his guys were quick to respond to the job online. They were punctual and finished all three jobs in one weekend. They did great work. Would definitely recommend!"

"PLEASE BE WARNED. This was our experience: After many delays, Steve *began* the work about 4 months after the estimate was done. Months after the job was *started* it was *still* not finished. In our case, he would not follow-through & show up when he said he would (this happened repeatedly, sometimes with excuses like weather, and sometimes with the excuse that he had too many other jobs going on). When a week or two would pass and we would follow up with him, he responded to us like we were bothering him and we were in the wrong. Moreover, the total bill was well more than what we were quoted. Steve is a jovial individual, exceptionally talkative, knowledgeable in his trade but the utter lack of integrity as far as follow-through (doing what he says he will) has been an utter nightmare and a terrible lesson for us."

"We worked with Zack Young to purchase and install an outdoor fireplace that would warm our porch. Based on his recommendations we purchased a specific costly type of fireplace. It projects minimal warmth and we are now being told that there is nothing additional to do and this fireplace will be primarily for show. Obviously, if we had this information prior, we would have made a very different decision in our purchase and, potentially, the design of our porch. Zack is no longer responsive to my inquiries and communications. Overall, terrible service and experience."

"They did a great job. Cathy works in the carpet department and was very professional. She was patient with me as I made my decisions. She was very helpful with working within my budget. The installation went great as well. They were very efficient and helped me move my furniture. I would definitely use them again and I would highly recommend them."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"