Get matched with top basement waterproofing pros in Fallston, NC

"The crew that was sent out to do the job were outstanding and extremely curteous! SWS has three young men that are excellent workers! I will be recommendind SWS to anyone that needs any waterproofing work completed!"

"The crew did a great job through the entire install of the interior gutter, sump pump, and basement waterproofing. Would highly recommend this team/ company and would hire them again for any additional projects."

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Still waiting for significant rainfall to determine quality of work."

Here at Dry Otter Waterproofing, Inc., we specialize in all of your below-grade waterproofing needs as well as foundation repair needs. Anything from a full encapsulation, to sump pump installations to structural repairs. A home is your largest investment, let us protect it for you. Give us a call today at 704-966-1771.

"The team worked diligently and professionally to Waterproof my basement after hurricane Helene caused water to come into my basement. They had to dig down into the foundation, fix the crack and apply waterproofing underneath my patio. While we haven’t had any big time rain since then, it’s been working against any kind of rain happening so far he also guarantees his work which gives peace of mind. They also encapsulated my crawlspace. It looks very professional and well done. It helps keep the humidity down in my crawlspace, and thus and the rest of my house. I would certainly recommend them to anybody who needs waterproofing solutions."

Trusted Local HVAC & Home Comfort Experts for Over 99 Years!\nGSM Services is your trusted choice for fast, reliable, and affordable home comfort solutions. Family-owned and local, we’re dedicated to improving your comfort, energy efficiency, and indoor air quality!\n\nWhy Homeowners Choose GSM:\n✅ Free service calls with any ac repair\n💻 Instant online quotes for new HVAC systems\n📅 Easy online booking for all services\n🏡 Free crawl space & insulation inspections\n⚡ Free home energy audits\n\nServices:\nHeating & Cooling • HVAC Repair, Install & Maintenance • Insulation • Duct Cleaning • Dryer Vent Cleaning • Energy Audits • Crawl Space Encapsulation • Attic & Crawl Space Services • Generac Generators • Air Quality & Mold Solutions • Humidity Control • Ductwork Repair

"H2O waterproofing was super dependable. Arrived on time scheduled and did an excellent job. Even finished faster than anticipated. Highly recommend their work."

"Josh and his crew were here at the agreed time and worked daily until the job was complete. Josh is very efficient and knows how to seal and protect the crawl space. I had previously used a pest control company to do the work but just ended up wasting a lot of money as the job was not done correctly. Josh is honest and dependable and I could not be happier with the work performed. I would recommend Sedona Waterproofing Solutions to anyone who needs it. I just regret not using them first."

"The sales rep was very personable and seemed to have knowledge of drainage problems and solutions. The workers arrived on schedule and worked very hard to accomplish the task at hand. They routed the drainage to an open ditch parallel to the property. They also rerouted drainage for an existing, inefficient french drain and sump that was pumping water across the driveway that was washing the soil out from under the concrete and creating an unsightly stain. To this point, we felt that all was going well. The problem that arose was that the French drain they installed was still higher than the foundation of the house. They filled in the trench with gravel to facilitate drainage, but covered the gravel with the soil they removed, which is mostly clay. Consequently, the water still runs off across the top of the French drain and overwhelms the foundation. Moisture in the crawl space has not been significantly reduced. I talked to the rep about redoing the crawl space which had mold forming on the floor joists. He gave me a quote that included sealing all the vents, cleaning the mold, adjusting pitch of the interior perimeter French drain, relocating the crawl sump and pump to a better collection point, putting down new vapor barrier and installing a crawl space dehumidifier, ($1,500.00) at a total cost of $4,290.00. If we wanted mold remediation treatment in addition to just cleaning the mold, the cost was an additional $1,950.00. The rep also agreed to send a team back out to remove the top layer of soil from the French drain and fill the trench with gravel, build up the soil at the foundation, making the new French drain at a level lower than the foundation to contain the water, at no additional charge. Subsequent to all that, we discovered some major structural damage that was going to be costly. Alignment of priorities and available finances dictated that the crawl space would have to be put on hold, at least temporarily. I sent an email to the Moisture Loc rep explaining our dilemma, but reiterated that I still expected him to live up to his promise to fix the French drain deficiencies, for which I already paid handsomely. In spite of email, text messages and voice mail to the rep, I have never received the courtesy of a response. I can only conclude that since we had to suspend the crawl space work, there is no intention to make the necessary changes/repairs to the original work as promised.
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