"The crew that was sent out to do the job were outstanding and extremely curteous! SWS has three young men that are excellent workers! I will be recommendind SWS to anyone that needs any waterproofing work completed!"
"We have used Mike and his crew several times for numerous properties. They are EXTREMELY knowledgeable and efficient. They can see what the issue is and provide a clear plan to fix it! HIGHLY recommend them for any basement, crawlspace and/or drainage issues! Would give them 10++ stars if I could."
"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."
"The crew did a great job through the entire install of the interior gutter, sump pump, and basement waterproofing. Would highly recommend this team/ company and would hire them again for any additional projects."
Here at Dry Otter Waterproofing, Inc., we specialize in all of your below-grade waterproofing needs as well as foundation repair needs. Anything from a full encapsulation, to sump pump installations to structural repairs. A home is your largest investment, let us protect it for you. Give us a call today at 704-966-1771.
"The team worked diligently and professionally to Waterproof my basement after hurricane Helene caused water to come into my basement.
They had to dig down into the foundation, fix the crack and apply waterproofing underneath my patio. While we haven’t had any big time rain since then, it’s been working against any kind of rain happening so far he also guarantees his work which gives peace of mind.
They also encapsulated my crawlspace. It looks very professional and well done. It helps keep the humidity down in my crawlspace, and thus and the rest of my house.
I would certainly recommend them to anybody who needs waterproofing solutions."
With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!
"58 foundations came to do waterproofing for my crawl space. The crew was prompt, very professional, and did a fantastic job. They accidently cut an electrical line that no one knew was there...and the service manager insisted on paying for repair...which occurred that afternoon. I was so impressed with their demeanor and their professionalism. They left my crawl space clean and neat. I was very glad I had hired them. I highly recommend this company."
"I called on Sunday thinking they would call me Monday morning. Within an hour of my call they called me back. I told her we had water all over our living room and kitchen floor. She said do you want someone to come now. I said in the morning would be fine. They showed right on time and quickly found that the water supply line to our refrigerator was leaking. They also recommended United Water Restoration Group for the water remediation. There was no charge for the visit."
Basement Waterproofing questions, answered by experts
Most people consider a French drain to be one of the most effective solutions for foundation leaks, but it’s not always a standalone solution. French drains will help keep water away from your foundation to reduce the risk of leaking and structural damage from soil expansion, but depending on your foundation type and location, you might need other systems or techniques—like soil gradation and gutter and leader installation—to resolve the underlying problem.
No, you don’t want your crawl space to be wet because water and even moisture in the air under your home can attract insects and rodents, decrease your indoor air quality, increase your energy bills, promote mold growth, and even lead to structural damage. If you notice any signs of water or humidity in your crawl space, you should get the issues addressed immediately by contacting a professional. They can remove moisture and will know how to waterproof your basement to prevent ongoing problems.
Whether your homeowners insurance covers slab leak repairs depends on your specific policy and the cause of the leak. Many policies cover slab leaks resulting from a covered peril, such as a natural disaster, a falling tree, or pipes freezing and bursting within the slab. However, damage caused by invading tree roots, corrosion, or leaks from appliances may not be covered by a standard policy. It's a good idea to also check your home warranty plan for potential coverage if an appliance is the source. Contact your insurance provider for a full explanation of what your policy covers.
Signs include persistent dampness, mold or mildew presence, musty odors, and visible water stains. If any of these occur, it is advisable to contact a professional for an inspection.
Ideal humidity conditions generally range from 30% to 50%, with 45% considered optimal humidity for most homes. If your humidity levels drop below that range, you can turn your dehumidifier off. Additionally, suppose the temperature where the dehumidifier is installed falls below 60 degrees Fahrenheit. In that case, it's best to turn it off and unplug it since cooler temperatures can cause the unit's coils to freeze.
The Kingstown, NC homeowners’ guide to basement waterproofing services
From average costs to expert advice, get all the answers you need to get your job done.
Need to fix basement water problems or safeguard your home from damage in the future? Use this basement waterproofing cost guide to budget appropriately.
An unfinished basement has a lot of potential for a family room or guest suite. So how much does it cost to finish a basement? Read on for all cost factors.
Dealing with a damp basement? Follow these steps for DIY basement waterproofing to keep water and moisture out and boost your home’s energy efficiency.
Can’t seem to get rid of the moisture and mold in your basement? Learn why basements tend to hold moisture and how to get rid of moisture in the basement.
