Get matched with top drapery cleaners in Cleveland, NC

"He was most professional, knew his work, did an excellent job for me, highly recommend"

"Fast professional, and job well done "

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Great job. Will starch at level requested - light, medium, etc."

"Our insurance company used Rainbow for restoration services after water damage from the refrigerator. Since they were already there and the insurance company used them, we decided to use them to completely remodel the kitchen. Seemed great at first, nice people, fair price but after we signed and paid half - then the delays began. We went through at least 3 different Project Managers and the project took months longer than expected. Weeks would go by without any work at all. I would call the office routinely and the receptionist would only refer me to someone else. I spoke to the Owner, met with them at the office, met subcontractors at the house and still no progress. They stopped returning calls. Sad thing - once you sign with a contractor you are pretty much stuck until the job is finished - whenever they decide to finish it. I would not recommend and would not use again."

"Good communication, showed up on time, finished on time, and went above and beyond to make sure every detail was taken care of. This was not an easy job, but they tackled it with enthusiasm and did very well. Very conscientious in making sure the property was cared for and that I was satisfied at the end, which I was ! My highest recommendation!"

"I hired West Renovations to replace my 17 year old deck. John and his crew exceeded my expectations! The builders were on time, courteous and friendly, and they did a great job! I LOVE my new deck and couldn’t be happier with the whole process. I’ll be using theses guys in the future for other projects. I highly recommend this company!"

"Mariana was very professional and personable. She is very detailed and always looking for feedback to assure her clients are happy. Would highly recommend."