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"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"This company is special. Serina did a fabulous job with her design ideas and communicated perfectly about what to expect. She went out of her way to help me adjust the cabinet color when I needed guidance. Joe and his team did an exquisite job of refacing our cabinets and the detail was amazing, we love the end result. I highly recommend this company."

"Would not recommend. Poor communication and follow up. Hunter came out and wrote up measurements and my vision. Indicated he would have the quote later that afternoon. Tomorrow will be a week and I called as well as texted him asking for a follow up. Have not heard back. Red flags! If you can't even communicate properly with prospective clients then, you are not a serious and reliable business. I have moved on with Porch Conversions who are responsive and reliable."

"I chose Reilly because of the many great reviews on Angi—and here’s mine: trust this team. They were thorough, professional, and highly skilled. They completed a full tear-down and rebuild of my deck, and it looks fantastic. The price was also competitive, which I truly appreciated. As a widow, I’ve sometimes been treated differently during home projects—but that was absolutely not the case here. Every member of the Reilly team treated me with honesty, respect, and professionalism. I felt completely comfortable throughout the entire process. I’ll definitely use Reilly again and highly recommend them."

"Sean at Rapt Homes came to my rescue after I purchased cabinets from Lowe’s and could not find anyone that would set them to the concrete floor and install them. Had I found him earlier I could have saved money by having him build my kitchen island. He did help me return some very expensive corbels to Lowe’s and even after paying them a restocking fee Sean saved me a lot of money by furnishing quality corbels at a much lower price and even found me a better price than Lowe’s on a granite countertop. Sean also re-designed the sloppy Lowe’s island layout to make my kitchen much more user friendly and efficient and dressed the island up with trim and a pullout trash and recycle bin not provided by Lowe’s and all at a better price. I also had him build cabinets for my laundry room and am very happy with the results, giving me much better storage options for laundry detergent and other laundry goods. Sean was professional, easy to work with and his cabinet skills are exceptional. I just wish I had found him sooner."

"It went very well. They performed amazingly well and stayed on a schedule that was very tight. I highly recommend them."

"Good communication. Very quick and affordable"

"Europe Construction did a great job on my backsplash. Very professional, knowledgeable, and efficient. Worth every penny!"