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James Taylor Construction Inc

Roofing, Window Treatments, Gutters,

About us

James Taylor Construction Inc. was formed by James Taylor in 1989 originally as James Taylor Roofing. For 25 years we have successfully served the Triangle and surrounding areas performing different projects from home repairs to custom building and commercial roofing. Led by James Taylor, JTC has performed well over 5000 small and large renovation projects with over 5000 satisfied customers. At the end of 2013 James Taylor Construction expanded to include the Triad area which is being led by Bryan Sepich who currently resides in Winston Salem. In 2014 JTC added Kevin Beddingfield as a partner to offer services in window treatments products including interior shutters and blinds. Kevin comes to JTC with over 20 years experience in window treatment production and installation. Today our focus is on quick and reliable renovations for existing homes and businesses. Most projects we perform today are completed within a week. We were recognized as a super service provider for Angie’s List customers for four consecutive years with one of their highest ratings in the roofing, siding, window, and gutter categories. We are proud of this achievement and have continued plans to operate at the highest levels for service and workmanship. We have worked hard to develop and maintain what we believe to be a stellar reputation for great customer service, good work, and highly competitive pricing. We look forward to serving you now and in the future. Additional email - jtc@jtcroofs.com. Additional Contacts: Nat Taylor 919-395-8661 Award winning.

Business highlights

35 years of trusted experience

Services we offer

Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.

Services we don't offer

Foundations.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7559 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 559 reviews

Dan R.
01/2021
3.0
blind cleaning, roofing
  + 0 more
We had an excellent experience getting a new roof with JTC about six years ago, and to be fair I meant to jump on and write a very positive review then. However, we've since had some serious water damage along one section of eaves / soffit, to the point where we've now had water run down through our wall/flooring and into our HVAC ducts. I've emailed twice and called but haven't gotten any response at all. At this point, I'll try someone else, but I did have a very positive initial impression and would have thought that JTC would have at least come out to take a look at the problem for me.
Description of Work: roofing repair
Rating CategoryRating out of 5

Jason S.
10/2020
5.0
roofing
  + -1 more
Roof replacement went well. Easy to stay in touch with roofer via email. Would call for other work.
Description of Work: Shed roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ken B.
10/2020
5.0
roofing
  + -1 more
James was personally involved with the roof replacement project. He gave a date to perform the job and his team came on time, and replaced the roof in a day. He is knowledgebable has been in the business for 25 yrs.is honest, very competitively priced and follows up if you should have any questions.
Description of Work: roof replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom L.
08/2020
1.0
gutter repair, house painters
  + 0 more
I think they are out of business. They do t answer phones and don’t return calls.
Description of Work: Gutters and ext painting

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$15,000

Richard L.
06/2020
5.0
blind cleaning, roofing
  + 0 more
Arrived on the sppointed day. Work completed on schedule. Roof looks very nice. Minor piece of follow up work to be complete in the next day or two.
Description of Work: Total roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jan T.
05/2020
1.0
blind cleaning, roofing
  + 0 more
This is a follow up to the company’s “rejection” of our dissatisfaction. We followed up their inspection with another roofer and our insurance company. Our insurance company said we did have damage and needed a new roof, which we got.
Description of Work: Roof inspection
Rating CategoryRating out of 5

Response from James Taylor Construction Inc
I once again reject this review. There was no hail damage on this roof. I personally inspected it. Hail chasing companies have popped up all over the country. They go door to door telling people they probably have hail damage. Then find little spots here and there on the roof and call it hail damage. Then independent insurance adjusters often give the roof to the homeowner because they get paid more if the roof is actually replaced. This is especially true if they don't want to actually go on the roof because its too steep. I have witnessed this over and over again for the past 5-10 years. When I inspect roofs I am honest about it. I don't make it up to get the roof replaced as it can be detrimental to the home owner in the future should they need to make another claim. This homeowner now has a claim against them for a roof they didn't need to replace as it was already new. This option is great for a homeowner with an old roof but not for one that is new. They didn't need it and now they need to hope they don't have to make another claim in the future. James Taylor

Leslie B.
09/2019
5.0
window treatments
  + -1 more
Excellent service and work. Very smooth experience. Kevin responded quickly with quote and setting expectations for timing of delivery and installation process. Our shutters were ready before we were as we were in the process of painting and remodeling. They patiently waited until we were ready for installation. Installation took about an hour and they look beautiful! Ended up ordering more for other rooms and I can’t wait for them to be ready! Highly recommend JTC.
Description of Work: Plantation Shutters installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Jan T.
06/2019
3.0
roofing
  + -1 more
The actual roofing job in 2014 went fine. We were pleased with the initial work and the price. However, the company’s follow up is sorely lacking. They responded when we had a concern about some of the new roofing within a couple of weeks. Our second issue it took much longer to get a response from them. Now in 2019, we have been trying to get them to come and check out our roof for hail damage. We can’t get anyone to call us. Just some texts and passing off of responsibility. Their customer service is poor.
Description of Work: Replacing roof in 2014

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Response from James Taylor Construction Inc
We reject this grade. This customer sent me an email on June 6th. I was on vacation that week. I responded June 7th while still on vacation. They requested we look at their roof for hail damage which was not an emergency. We have since responded, inspected the roof for free, and found no hail damage. I suggest they call someone else in the future.

Henry S.
02/2019
5.0
roofing
  + -1 more
Gave quick quote and then performed work in a very professional manner
Description of Work: Replaced asphalt shingles roof after Hurricane Florence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Kenneth P.
01/2019
1.0
siding
  + -1 more
No replies. Too small. Had a siding contractor in our neighborhood that did the repair for one of my wife's pound cake.
Description of Work: Small siding repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from James Taylor Construction Inc
We were and are only offering full roof replacements in this customer's area. It should be advertised this way. We do not advertise in the siding category for this area. We've tried to make that known as soon as we are contacted.

Charles H.
10/2018
5.0
roofing
  + -1 more
James Taylor came to our rescue after hurricane Florence, He came the next day after being contacted to put a tarp on the roof to prevent further damage. He then put on a new shingled roof shortly thereafter. Roof look great and the cleanup after the work was finished was great
Description of Work: tarp roof and then shingle it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

WENDY G.
10/2018
3.0
flooring contractor, roofing, siding, replacement windows
  + 2 more
Mr. Taylor, only sent me a estimate to do the roof, and never responded with the estimate to do the rest of the work listed.
Description of Work: WHOLE HOME REPAIR FROM FLORENCE

Rating CategoryRating out of 5
responsiveness
3.0

Yes, I recommend this pro

Response from James Taylor Construction Inc
Unfortunately, this customer contacted us during an overwhelming time frame as we received hundreds of requests per week. Some remaining follow ups may have fallen through the cracks. Not purposeful, but also unavoidable that we were not able to respond to everyone as we were very short staffed when the hurricane work began. Most customers who experienced the hurricane understood the difficulty placed on contractors to respond to every need. We did not intend to do any work beyond roofing as we started post hurricane work. We added more services as we progressed.

Richard L.
07/2018
5.0
window treatments
  + -1 more
The company was excellent, and the installer was terrific. I have already recommended them to two different people.
Description of Work: They did 2 large picture windows for us

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy J.
02/2018
5.0
window treatments
  + -1 more
Great. They were all done within a few hours and really made my house look much better.
Description of Work: Purchase and install blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert S.
01/2018
5.0
roofing, replacement windows, window treatments
  + 1 more
Kevin did an excellent installed job & the blinds were a better quality than I expected.
Description of Work: Custom blinds were purchased & installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
12/2017
5.0
roofing
  + -1 more
James Taylor Construction was phenomenal! This project was a great experience. The team was very professional and when they damaged my screen door by mistake James made it right. That's an example of what sets James apart from others. I would totally recommend him!
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne R.
10/2017
5.0
window treatments
  + -1 more
After some confusion and delay, Kevin remeasured for the shutter. He notified me that it was ready and arrived promptly to install it. As always, he was very professional and did the job quickly and neatly. I recommend them highly.
Description of Work: One interior shutter installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith N.
09/2017
5.0
roofing
  + -1 more
Wonderful! Great quality and fit perfectly!! Highly recommend!
Description of Work: Purchased and hung shutters....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy B.
09/2017
5.0
roofing
  + -1 more
He came back to fix anything that was wrong. He came back right away.
Description of Work: He replaced my roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Andre S.
08/2017
5.0
roofing
  + -1 more
Outstanding. The team of professional installers arrived on time. They did an outstanding job and left the yard neat and clean. The whole job was done in 2 days. James Taylor made sure everything was completed to our satisfaction. I would use them again including other services they provide.
Description of Work: Needed an entire new roof including the plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,630

Jenna F.
08/2017
1.0
roofing
  + -1 more
I've left a voicemail and email about a roofing need and didn't hear back until weeks later. Once I did hear from him and gave him my address, I never heard from him again.
Description of Work: Repair roofing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from James Taylor Construction Inc
Unfortunately, this customer contacted us during an overwhelming time frame as we received hundreds of requests per week due to Hurricane Florence. Some remaining follow ups fell through the cracks. Not purposeful, but also unavoidable that we were not able to respond to everyone as we were very short staffed when the hurricane work began.

Amanda J.
08/2017
5.0
gutter repair, roofing
  + 0 more
Jim responded to our request for a quote very quickly and was reasonably priced. They worked quickly and with very good workmanship. They arrived promptly each morning and worked until after 7:00 each evening. The entire project took 2.5 days. They used magnets to pick up loose nails and we've had no issues. We had dreaded the process but Jim and his crew made it easy. I would definitely use them again and highly recommend them.
Description of Work: We replaced the entire roof of our split-level home about 1 month ago. They replaced the seal around our skylight and we've had no issues with all the recent storms. We also had all gutters replaced, to include a gutter guard system, and they replaced a few pieces rotten trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay R.
08/2017
4.0
window treatments
  + -1 more
That was fine because I didn't even use any of that, it was just two blinds for the front kitchen window. It was well worth it for the $89 - $90. They made some and then they'd come and put them up. I didn't even use anywhere near the amount, so that was fine. There was a lag in time there. They claimed they weren't notified of the purchased. I think they were just overrun with responses to that. That's my take on it. It was all fine. I was not in dire need at the moment. That was a good deal for someone who's spending that much. An A, for the price, for what I needed. It was fine. They actually work better than the blinds that I have in the house. Actually, we had a date set up, and he called and asked if he could change that. I don't remember if there was a family problem. He knew what he was doing. I would use them again, only if it was a good deal again, but I wouldn't call him out the blue.
Description of Work: I purchased a big deal for $89 for 350 custom blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$89

Mark P.
07/2017
3.0
roofing, home builders
  + 0 more
Did not show up at initial appointment and made excuses for not showing up.
Description of Work: Major renovation

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Melissa S.
07/2017
5.0
roofing
  + -1 more
Very well. The job was timely, professional and within budget.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Window Treatments,
Gutters,
Windows,
Siding,
Decks and Porches,
Exterior Painting,
Skylights,
Unfinished Carpentry,
Homebuilders,
Hurricane Shutters,
Warranty Companies - Non-Home

FAQ

James Taylor Construction Inc is currently rated 4.7 overall out of 5.
James Taylor Construction Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, James Taylor Construction Inc offers free project estimates.
Yes, James Taylor Construction Inc offers eco-friendly accreditations.
No, James Taylor Construction Inc does not offer a senior discount.
No, James Taylor Construction Inc does not offer emergency services.
Yes, James Taylor Construction Inc offers warranties.
James Taylor Construction Inc offers the following services: Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.
Foundations.

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/