Founded 1984 • With Angi since August 2006
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 39 reviews
kurt B.
02/15/2021
Pickup truck from AllenTreeExperts drove through our neighbourhood and drove with its tires through my front lawn instead of driving on the street. It's just disrespectful to do that to any homeowner who tries to take care of their lawn, especially from a company that is also in the landscaping business. Now I need to repair my front lawn, need to go buy some grass seed,... an expense I should not have to incur for a truck that decides to drive over my property without invitation. When I spoke to the people in the truck and mentioned the mess they made "they said sorry, we were just looking for a certain house". No offer to clean up the mess they made.
Description of Work
No work needed to get done
Category
landscaping
KATHERINE A.
01/29/2020
Great. Everyone involved was very professional. They knew what they were doing; they had all equipment they needed to do the job, including a huge crane, a branch chopper, and safety equipment. They were all very polite, pleasant people to work with. Omar gave us some information about one of our trees that we hadn't known before, and we appreciated this education. To sum up: they were efficient, nice, knowledgeable, considerate, professional in every way.
Description of Work
Removal of two cherry trees and numerous smaller self-planted trees and brush; significant trimming of an elm tree and also a very large willow oak that was rubbing against the house in windy conditions.
Category
tree service
Chris D.
11/13/2018
Lyle H.
07/13/2018
Called and left a message for Allen. He promptly returned my call and agreed to come out in the next couple of days to quote the job. He never showed or called. I called him twice as a follow up leaving voicemail messages each time. He never returned my calls. I hope he’s ok. If so, what a complete waste of my time and poor service.
Description of Work
Tree trimming
Category
tree service
Jeffrey W.
06/18/2018
Scott Allen has done prior tree work for our family and our HOA. This request involved 5 large oak trees that were very close to our home and required extraordinary care to ensure that the house was not damaged removing the trees. Scott’s crew removed the 5 trees with the help of a large crane that was used to lift sections of the trees over the house into the street. The crew did a phenomenal job of removing the trees without any issues and when they left everything was cleaned up and other than the missing trees you would never have known they were there. These guys are real pros and their services are reasonably priced.
Description of Work
Tree removal and stump grinding
Category
tree service
Elbert R.
11/30/2017
Crew showed up on time, asked specific questions about how much thinning I wanted done and requested that I point out which limbs I specifically wanted removed. They did exactly what I needed done. They were very professional, did not damage other trees, plants, or structures in the work area. I was very pleased with their work and compitency and professional performance.
Description of Work
Had some limbs removed from several oaks.
Category
tree service
Fred S.
08/24/2017
It went extremely well! I obtained 2 bids and Allen Tree Service was $400 less than other bid. They arrived at the appointed date at the appointed time. We found them to be very professional and had the required equipment to take down this tall pines. I would definitely recommend them.
Description of Work
Needed two (2) very tall pine trees taken down.
Category
tree service
Osman R.
11/07/2016
Professional, Honest, Did what promised and more, Very capable and well equipped to do the job. We hired Allen Tree service to remove 9 trees very close to the house. Scott came by gave an honest estimate no run around numbers. Told me need a crane to do the job. They showed up on time with large Crane 3 trucks and tree mover and another stump grinder machine. There was a professional foreman with 7 other men. It was like a well synchronized operation. All wore proper safety and equipment. They did what promised and beyond and cleaned after themselves. The foreman when after a large superficial roots near the trees and removed them when I asked them. Safe your self the trouble and higher this real company.
Description of Work
We hired Allen Tree service to remove 9 trees very close to the house.
Category
tree service
David S.
09/11/2016
Rick S.
05/05/2016
Allen tree experts came out the very day I called to provide an estimate as I would have been unavailable the next few days. I needed the tree in the back trimmed because it was blocking satellite dish. I also needed several trimmed that were encroaching the house. They were able to come out on a Saturday, which they usually don't do, to get my TV working again. Once on site, the technician offered to trim the last tree while they were there. All in all, everyone involved was prompt, courteous and efficient., I would absolutely hire Allen Tree Experts again.
Description of Work
Trimmed four trees with limbs too high for me.
Category
tree service
Rick S.
05/05/2016
Allen tree experts came out the very day I called to provide an estimate as I would have been unavailable the next few days. I needed the tree in the back trimmed because it was blocking satellite dish. I also needed several trimmed that were encroaching the house. They were able to come out on a Saturday, which they usually don't do, to get my TV working again. Once on site, the technician offered to trim the last tree while they were there. All in all, everyone involved was prompt, courteous and efficient., I would absolutely hire Allen Tree Experts again.
Description of Work
Trimmed four trees with limbs too high for me.
Category
tree service
Rick S.
05/04/2016
Allen tree experts came out the very day I called to provide an estimate as I would have been unavailable the next few days. I needed the tree in the back trimmed because it was blocking satellite dish. I also needed several trimmed that were encroaching the house. They were able to come out on a Saturday, which they usually don't do, to get my TV working again. Once on site, the technician offered to trim the last tree while they were there. All in all, everyone involved was prompt, courteous and efficient., I would absolutely hire Allen Tree Experts again.
Description of Work
Trimmed four trees with limbs too high for me.
Category
tree service
Richard R.
08/15/2015
On time; very professional crew of five; used on their shredder; raked and cleaned up affected areas nicely. Allen Tree is priced a bit on the high side but they do an excellent job. I have used Allen in the past on 3-4 occasions and I would use them again.
Description of Work
Allen Tree cut down and removed a40 foot Yoshino Cherry tree that had died. They ground the stump on the Yoshino Cherry and also ground the stump of a second tree, which fell some years ago..
Category
tree service
Steven P.
08/11/2015
We have hired Allen Tree Service in early winter each year for the past several years. They are competent, professional, and efficient. They know exactly how to prune a tree based on the kind it is, and because they walk the property and communicate in person in advance of drawing up the estimate, they are fully responsive to what the customer wants done. The have always shown up on time, have always worked diligently at the task, and have always left the grounds spic and span. We couldn't ask for better.
Description of Work
Trimmed and pruned trees and shrubs all around our property, front and back.
Category
tree service
Barbara J.
07/27/2015
The work was fantastic. The crew arrived at the time they said they would arrive. They were highly professional, polite, and very caring of my property. They used a crane to remove the river birch trees from my house and laid them in the street to cut up. They climbed the oak tree and brought it down in sections. They cleaned up everything and left nothing. Allen then used a stump grinder to remove the stumps and then raked the mulch into piles to be used later. I was very please with the fact that Allen laid down rubber pads over my boarder to prevent damage when the grinder was tracked into the yard. Could not be happier with the price, quality, and professionalism of this provider.
Description of Work
Allen Tree Experts removed 3 very large river birch trees and an Oak tree next to my house. They used a crane to remove the trees. They also used a stump grinder to remove the tree stumps.
Category
landscaping, mulch, tree service
Dianna W.
04/02/2015
Scott Allen and his crew arrived on time and worked all day. They used a crane to remove most of the trees and took three trees in the backyard down where a crane could not easily reach. This team clearly knows what they're doing. They worked steadily all day. Stump grinding appears to be thorough, the crew was very polite, and they were conscientious about cleaning up, including cleaning up the street and any small sticks that landed in a neighbor's yard. I got bids from five different companies to do this job. They're bid was highly competitive. I've already schedule them to come back and remove two additional pine trees. The neighbor across the street from me recommended Allen Tree Service and is also very happy with them.
Description of Work
Removed 13 large trees and ground approximately 15 stumps
Category
tree service
ANDREA A.
11/14/2014
They did a great job. They chip up all the debris on site and take it away so that there is no mess. We have hired them twice now. I really like them!
Description of Work
The last time they came out they removed probably two medium trees and 10-11 smaller trees from storm damage.
Category
tree service
James M.
04/28/2014
Scott and his crew arrived on the Saturday when we were having our neighborhood yard sale. I had forgotten that the yard sale was scheduled at the same time I had made the appointment with them. Scott's team was very accommodating, choosing to use ladders and hand chains to remove some high branches instead of using the cherry picker they had brought. They quickly got all the work done and did an excellent job of cleaning up the branches they had cut. Many of my neighbors who were at the yard sale who saw them work commented on how efficient and thorough their team was at cutting and clearing the dead branches. After the work was completed, I wrote Scott a check for our agreed cost (the original estimate) PLUS and extra 25 for their great work. Please note that Scott has a minimum charge of $350, so they typically are not good to choose for smaller jobs unless you have many smaller jobs to do. Scott will come out and do free estimates so you can find out if your job might not reach the minimum. I have used his service twice before and I definitely expect to call on him again in the future.
Description of Work
Prune my tall pine trees in the front yard and prune and shape another tree next to the house.
Category
tree service
John S.
03/15/2014
We contacted Scott via email about a tree that went down in the last storm. He came back with an estimate that we thought was reasonable but very curt, as in one sentence without even giving his name. When we asked what the estimate entailed, he again came back with one sentence (no formal quote) and no signature to the email. Ok, the guy is busy we thought. We again contacted him and asked for a date that he could get going on the work. We did not hear from him for a week. We called and left a message asking when he could start the work. He did not call back but sent a curt message saying he couldn't get to us for at least 6 weeks and we should contact someone else to do the job.
Description of Work
Nothing.
Category
tree service
Service Provider Response
Hi [member name removed], We take bad reviews very seriously, as they are the lifeblood of our business. If you do a little research you will see that your review is an outlier. I'm not making excuses, however, I want to give a little background as to the reason you were not handled satisfactorily. I reviewed our correspondence, and I concur, that wasn't our best work. As you stated, this was during back to back storms. Firstly, the ice storm, and then the wind storm a few weeks later. We had spent a couple of weeks working 14 hour days providing relief in Burlington, as well as South Carolina, and then again working 14 hour days when the other storm hit. Unfortunately for us, natural disasters are impossible to predict and, at times, this makes scalability impossible. Somehow, you were directed to send your email correspondence to a rarely used yahoo account as opposed to scott@allentreexperts.com, or one of our other allentreeexperts.com addresses, and also, my response was sent via iPhone, hence the short response, and lack of auto-signature. Under normal business circumstances we always provide quotes/estimates on company letterhead. Sadly, these weren't normal business circumstance. I'm very proud of the company that I have built, and the reputation that we have built. I can only hope that you will give us another chance, and I assure you that your experience will be quite different. Kind regards, Scott G. Allen scott@allentreeexperts.com Allen Tree Experts (919)417-6881 www.allentreeexperts.comLaren S.
08/04/2013
The estimate was provided within a day of contact (the competitors required 2 weeks to come out) and Scott followed my instructions as I could not meet him when he came out. The quote was provided via email which was my request. The work was done as described and for the price I was quoted. They missed the original appointment due to the rain and other priorities but rescheduled and met the commitment they made with me. I was notified they needed to reschedule unfortunately the message was left on my office phone and I was at a customer site and did not receive the message until I was home and saw the work was not completed. Follow up from the confusion was good and the effort rescheduled. In the end, all was good. Very pleased with the work that was accomplished and will ask them back for the next time I need help.
Description of Work
Removed a dead tree from my front yard along with a very large bush. General cleanup on another 4 trees
Category
tree service
AMY F.
06/12/2013
Scott came quickly after I called to give me a bid for all the work we needed done. He made excellent, thoughtful suggestions as we walked the property as how best to handle our project. He and his crew arrived to work on time, and everyone worked carefully and professionally while here. It was obvious that all crewmembers were polite and well trained in their particular job-- nothing was overlooked while they were working, and the crew worked together seamlessly. Two trees were especially difficult, and those trees were removed with additional care. When they were done the debris was cleaned up and taken away--- it was if no one had even been here. The stump was ground with such care that when that job was completed all that was left was finely ground sawdust , raked smoothly around the stump area ( no big pile of large chunks for me to have to deal with ). All were very careful not to cause any damage to grassy areas and landscaping on our property. Each man did his particular job with precision and, I believe, pride. Great job!!
Description of Work
Scott and his excellent crew removed several trees, pruned several tree limbs that were overhanging a neighbor's fence onto our property, and ground a stump. His bid was in line with others I received, but I hired him as I had seen his company doing other work for neighbors. He, his crew, and all his equipment seemed top-notch.
Category
tree service
Carlos B.
09/26/2012
This is the second time I have contracted this company to remove unwanted trees from my property. The best there is in tree removal if you ask me. They are very professional and experts in what they do. Even my neighbors had great things to say about them.
Description of Work
Had six pine trees removed from my backyard and stump grinding
Category
tree service
Richard W.
06/15/2012
It has been a good experience with him. They are the best there is. There is no company I know that is better than this company. They are very responsive and have an excellent price. I give them an A in every category.
Description of Work
He came out 2 weeks ago to do work on my trees.
Category
tree service
Michael L.
05/14/2012
Other tree services said we would need to use a crane and could expect to pay over a thousand dollars (estimate via phone). This company came by the same day I called and removed the trees in 45 minutes. They cleaned up all the branches and left a clean site. The could not grind the stumps, though, because they were too close to our fence. The guy who owns it is not overly friendly, but they did the job professionally and in a cost-effective manner.
Description of Work
Allen Tree Experts removed two trees that were located between our fence and our neighbor's fence.
Category
tree service
Harry J.
12/03/2011
They were really good. The man came out and he was very professional. They were on time, they give you a firm estimate, they get the work done, and they clean up. It is a good outfit. The price seemed competitive and fair.
Description of Work
I used Allen Tree Experts for tree service.
Category
tree service
Phone
Address
P O Box 4007
Cary, NC 27519
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