Best carpet stretching pros near Butner, NC

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"Christopher carpet was on time, very professional and the quality of work and pricing was beyond my expectations! The professional crew were punctional, removed shoes when entering house and once price was approved work began! Not only was I satisified of the stretching (approximately 1400 sqft), the crew vacuumed the entire house and removed all left over carpet! I would recommend them to my neighbors and family. On a rating of five stars, 5 being the highest, I would, no question about it, work performance and professionalism rate them as 5 stars Thank you William (Bill) Chatman"

"Chip contacted me within hours of receiving my inquiry and provided me with a very competitive estimate. Chip brought his co-worker Dennis to our home a few days later, which just happened to be New Year's Day, and completed our carpet stretching project in a matter of hours. Chip took the time to explain what was happening with our carpet and walked me through how he was going to fix it. When the job was complete, he and Dennis had everything cleaned up and looking AMAZING. I am so incredibly happy with his work, and will hire him again for any future project. I highly recommend Chip...five starts isn't enough to rate Chip, his crew, and the work they did for us! Absolutely outstanding!"

"EM Flooring was punctual, courteous, and quickly addressed the carpet stretching needs in our master bedroom and an adjourning hallway. I highly recommend Evert and Genesis."

"We started out initially thinking we'd re-carpet the stairs and the first quote was provided for that. But we found that our stair treads were actually solid oak, so decided to have the carpet stripped off & the treads refinished instead. As a result, the initial quote needed to be re-done, and in checking it carefully, there were a few errors in it. However, Krista was most apologetic and promptly corrected the quote.
There was also a bobble on the carpet installation appointment. We understood the carpet was being ordered, and that we would be contacted to schedule the installation appointment. FCI was aware that I worked from home on Wednesdays. So I was a bit surprised when the installers rang my doorbell on a Wednesday, ready to install the carpet, although we'd not spoken with FCI about a specific day for the appointment. It wasn't a problem because I was at home anyway. Apparently there was some miscommunication between the installers and the office as to who was supposed to confirm the appointment with us. Again, not a big problem in this instance, and even if I'd not been home, it would have been more of a problem for FCI than for us.
The installation went very smoothly. The installers worked efficiently, and I don't think they even took off any time for lunch. The entire upstairs was re-carpeted and cleaned up before the end of the day. You can't tell where any of the seams are, and they were very cooperative in leaving us any useful pieces of carpet and padding if we might ever need it in the future for repairs.
The next day the hardwood refinishers came, and worked just as efficiently as the carpet installers. This was a hard job, because the stairs had had LOTS of nails & staples in them from the old carpeting, as well as old, old carpet pad that had kind of "dissolved" into the oak treads. They sanded it very well, patched any holes, stained it & put the first coat of polyurethane on it. They also managed to get rid of all of the squeaks in the treads. The following day they came & scuff sanded the treads and put another coat of poly and applied the shoe molding.
They didn't have a good piece of shoe molding that matched what we already have in our downstairs to use at the base of our stairs where carpeting had previously been. We weren't happy with the quarter round they used at the base of the stairs, so we called Walter, who was very agreeable & came out to look. He quickly agreed that they'd come back out to replace the shoe molding with molding that would match the molding of our downstairs floors.(I purchased a length from the flooring company who originally did our downstairs floors.) They came back & took care of that, and in addition, Walter also had them put another coat of poly on the treads so that they are really beautiful, smooth & shiny. I did the repainting of the risers myself, and Walter gave me some good suggestions on what material to use to fill the gaps between the risers and the stringers before painting. The suggestion was great, and it's really not possible to tell, unless you know, that there were gaps between the risers & stringers now that they're painted.
The crews were all Hispanic. We didn't have much contact with the first crew who installed the carpet, simply because none was really needed. The second crew who did the stair refinishing was very easy to communicate with. The last crew who did the hardwood, was a bit harder to communicate with, but Walter was always easy to contact & very responsive, so we were able to communicate with him so that we knew the crew would be doing what we needed done.
Their price was better than several other brick & mortar carpet companies we spoke to, a bit lower than mid-point of all the quotes we obtained. The price was important to us because one of us is a teacher and by definition that limits our income (!). But it was the price coupled with the responsiveness, professionalism, and willingness to work with us that was the deciding factor in choosing this company. It was also helpful that they offered (at least when we purchased our carpet) a no-interest if paid within 12-months financing option.
We're very happy with both the carpet (SmartStrand Skillful Intent) and the refinished stairs. The company understood all our concerns and promptly took care of them, and in the case of the additional coat of poly on the stairs, actually did more than we requested. The price was good, and the service was responsive. We would definitely recommend this company, and would use this company again.

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"Carpet was removed & hardwood installed in living room,dining room ,hallway & stairs. Robert came out with samples & helped me in making a final decision on the flooring. The price was lower than other estimates I had gotten although that was not the deciding factor. The workers were professional & did a beautiful job on the floors. Thank you to all at Floor Zone!"

"They did a wonderful job Installed new carpet and LVP flooring. Everything was cleaned up and done fast."

"I had recently been looking at getting hardwood floors throughout my house, because the carpet was just worn out. I got a recommendation from a friend who had previously used R. Harward Construction. Randy arranged a time to come out and look at the house, and get measurements. He told me all the material that I would need and I went out that night and purchased it. We set up a time for them to come install the hardwoods. Two of his employees arrived right on time and it only took them 2 days to rip up the carpet and install the hardwood floors. His estimate was right on ,as I only had about half a box of material left. His Employees removed the carpet and cleaned up and were very professional. I would recommend them to anyone!"

"The staff was well informed on the carpet change and did a very wonderful job!Will be taking my buissness here."

"They did a great job. We initially thought we'd have to spend $5,000 for new carpet because the carpet that had been installed four years ago had buckled and looked bad. However, they stretched and cleaned the carpet, and it looked like new. Major money saver, and great job!! Would highly recommend."