Customers Choice, LLC

upholstery cleaner, carpet cleaner

About us

Customers Choice LLC specializes in ORGANIC DRY Carpet Cleaning and Upholstery Cleaning. Carpets are left 100% DRY, disinfected, stains removed, deodorized and a soil repellent will be applied. Locally owned and operated by a US Naval Desert Storm Veteran. For a company you can trust, Call Us Today (919)-749-7521

Business highlights

23 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-25 of 25 reviews

Karen _.
12/2024
5.0
Very professional. Carpet turned out better than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lorne C.
08/2024
5.0
Tommie was excellent! He quickly got me schedule and did a great job. I was shocked to see how much he was able to get out of the carpet after I had vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Coretta S.
07/2020
5.0
Tommie was wonderful! He arrived promptly and did an amazing job. Very customer centered and made sure I was pleased. And the citrus aroma left my home smelling heavenly! Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne B.
04/2020
5.0
Tommy came yesterday to clean our sofa. When I called to schedule the appointment, he said he would arrive between 10-11 am. There was no guessing what time he would arrive; he called when on his way and arrived promptly at 10. He used Organic products (which smelled fantastic) and did a fabulous job. When he left, the sofa was dry....no two hour drying time like other companies. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rama K.
09/2019
5.0
He is very professional, down to business, very courteous and did the job on time. I would highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth L.
09/2019
5.0
Excellent customer service and did an amazing job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan C.
07/2019
5.0
Got to me quickly after I called, was prompt and professional, and left carpets clean and dry to the touch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN WAYNE H.
04/2019
5.0
Fast response, scheduled quickly, & did an excellent carpet cleaning job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina P.
03/2019
5.0
The owner called immediately, answered my questions satisfactorily about dry, organic carpet cleaning process, quoted me an excellent price for cleaning about 600 sq ft of bedroom carpet. He scheduled my job for the end of the week as requested. Tommy arrived on time (in fact a few minutes early) and worked nonstop until all three rooms had been cleaned. Although he had to move furniture around, he charged me his original quote (that did not include furniture moving). For that reason I increased the amt I paid him. He was courteous and professional. I will definitely use his service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julia .
10/2018
5.0
The owner called immediately after I expressed an interest in having the work done. He worked with me on getting the work done by a certain date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

alexis l.
10/2018
5.0
Highly recommend this company , Tommie the owner is fast , friendly and gets the job done in a timely manner, I really appreciate the hard work in getting my carpets and rugs smelling fresh and extremely clean , Thank you, I give this company a 5 star rating and i will be referring to my friends and neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard E.
10/2018
5.0
They did a great work very professional, friendly and courteous. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia B.
10/2018
5.0
He was punctual! Told me he was gonna arrive at 2pm and he was there at 2pm. He gave me a quote and kept to his original quote. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia M.
10/2018
4.0
[No Comments Provided]

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Patty B.
09/2018
5.0
He was on time, courteous, and my carpets look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Dorann S.
08/2018
5.0
He did an excellent job on the carpets, and when there was a problem he responded right away, and took care of the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Charles D.
07/2018
5.0
Tommie was friendly and professional.Did an excellent job cleaning my carpet.Would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe M.
03/2018
5.0
Friendly, professional and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Niel N.
03/2018
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean S.
03/2018
5.0
They were very professional and quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom M.
03/2018
5.0
The company does a very very good job, very detail oriented as well as on time and efficient for the dollar value , I have used them For years and will continue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
03/2018
5.0
Excellent customer service and work was done professionally and done right in a timely manner. Would recommend them anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee R.
03/2018
5.0
Customers Choice responded quickly to our need for carpet cleaning. They provided a detailed review of the products being used and process of cleaning. We have 3 kids, so our carpets see a lot of traffic. After being cleaned by Customers Choice they looked amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob D.
03/2018
5.0
They did exactly what I asked. Great price and great service, friendly. My rugs look great!! I asked for a couple extra's, they did them and they didn't charge me. I was very satisfied. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    4816 Kaycee Court, Raleigh, NC 27616

    www.customerschoice.org

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    upholstery cleaner,
    carpet cleaner

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Customers Choice, LLC accepts the following forms of payment: CreditCard
    Yes, Customers Choice, LLC offers free project estimates.
    No, Customers Choice, LLC does not offer eco-friendly accreditations.
    No, Customers Choice, LLC does not offer a senior discount.
    No, Customers Choice, LLC does not offer emergency services.
    No, Customers Choice, LLC does not offer warranties.

    Contact information

    4816 Kaycee Court, Raleigh, NC 27616

    www.customerschoice.org

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed