Get matched with top computer repair technicians in Burgaw, NC

"Had "malware"removed from my laptop by Focus Flare. Joe did great job explaining to me what needed to be done. He picked up my laptop and when he finished he dropped it off at my house."

"Excellent technical support and helpful technician Albert Johnson"

"AMAZING! He's earned my trust. Shawn's incredibly knowledgeable, patient & kind. Not to mention easy on the eyes! Nice guy, for sure. It's clear he loves techy stuff & has an easy way of explaining things. I'm honestly shocked his prices aren't much more. His level of expertise coupled with his teaching skills are impressive. Here's what happened; I THOUGHT my computer was broken. I actually made a few lengthy (customer service calls first. I have no idea what button i pushed or didn't push when my computer starting going crazy! It seemed like 20 - 40 new tabs opened up simultaneously... one immediately following the next! I panicked & pushed something. I think i pulled a few cords! The screen turned black, then flashed, now random letters & possibly numbers started typing themselves out! I really don't know, it happened so fast. The moment I saw a blue screen, i unplugged it! I called some customer service #, was on & off hold for literally hours, transferred to this one & that one. The tech.'s were all nice enough although hard to understand. I was in tears! After 2 separate calls & hours on the phone, I gave up. Honestly, I wanted to throw it all out & start over. I was talking to my friend about this nightmare. She told me about "Shawn Moore" of "Shawn's Wholesome Store." She really went on & on about him. I called him right then & there. I was pleasantly surprised how many questions Shawn asked. Usually they don't want to discuss anything until they're on the clock. He has a calming, empathetic confidence about him. Now the big question, is this going to brank the bank? I agreed to an inperson diagnostic test. Shawn arrived early to our appt. dressed in khaki's (not jeans). Our appointment went better than I could have hoped for! He explained a few things then asked if I was interested in having a training session with him. I very much appreciate anyone who asks first instead of charging me for a service that I didn't know I was getting. I thought i needed my computer 🖥 to be replaced. In the end, Shawn was able to recover all of my files, saved my photos & fixed my computer. Since then, I've had 4 different remote sessions with him. "I bought a package of 6 training sessions." I feel more confident everyday to work with my computer & phone. Oh, while he was here, he noticed my cell phone screen was smashed. I thought I had to replace that too. Nope! He fixed that too."

"Isolated problem with Dish Hopper. All other apps work except Netflix when using Hopper. Good analysis of isolation problem."