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GeeksAKnockin' LLC
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Award winning! In 2003, GeeksAKnockin’ Portland computer repair opened its doors to provide on-site support services for computer users at their homes. By providing services that range from troubleshooting, maintenance, upgrades, and networking to training, system evaluation, and consulting, GeeksAKnockin’ aims to find a solution for any problem a customer may have with their computer systems. Most recently, we introduced our Virtual House Call Portland computer repair service. With our state-of-the-art software technology, we are now able to provide computer repair solutions remotely to any Internet connected computer, and most importantly, flat rates to assure you that know in advance what the repairs will cost.
Business highlights
22 years of experience
Services we offer
Consultation, Data Backup & Recovery, On-Site & Virtual Computer Service & Repair, Preventative Maintenance, Software & Hardware Upgrades, Training, Wireless Networking
Accepted Payment Methods
- CreditCard
Reviews
4.8322 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 322 reviews
Kathleen M.
Dec 2016
unknown
Charlotte S.
Sep 2016
Very well. Tech was on time, very thorough, pleasant. I would certainly use again.
Wendy S.
Sep 2016
unknown
Sara M.
Aug 2016
Aaron was very professional & very thorough. He got it up and running (& printing!) smoothly that afternoon. However, later that evening, the printer issue mysteriously recurred. I contacted Aaron right away. He had me try upgrading the OS (which I'd been meaning to do anyway) and, when that made no difference, he talked me through a simple but last-ditch fix I could very easily do on my own. It worked! It's been over a month now, and we've had no further problems. I would definitely call him again if any new trouble should arise.
LOURITA M.
Jun 2016
unknown
Anne A.
May 2016
The service was fine. There was nothing special.
Anne P.
May 2016
It went great. For months we had been having on and off problem of not being able to click on anything on computer screen. It wouldn't open up. Sometimes it worked great. Sometimes not at all. Very frustrating. Jackie came out and determined very quickly that our old mouse was not working much anymore. We replaced it and computer is great. We would never have figured that out. GeeksAKnockin' is our go to place for any computer problems.
Wanita K.
Apr 2016
unknown
Nancy K.
Mar 2016
unknown
Sharon B.
Mar 2016
We're repeat customers of Geeks A Knockin and are very pleased with the services they offer. We are also very 'low tech' and appreciate their ability to analyze and resolve complex and difficult issues. Best of all, the technician didn't give up and stuck with our most recent problem until it was resolved--despite the length of time it took. Both computers are now easier to use, are updated, and working better than they ever have. We heartily recommend them.
David L.
Feb 2016
unknown
Response from GeeksAKnockin' LLC
"We performed 3 service calls, each for a totally unrelated and separate services. First on 1/19 the customer had accidentally wiped his computer back to factory defaults and didn't have his license keys for Office. So we assisted him and installed a free Office compatible alternative, and also answered a list of general questions. Second call on 1/30 was to install a customer-ordered backup device, troubleshoot his printer, and troubleshoot why he can't play DVDs.We diagnosed a possible hardware problem with his printer's USB cable, and connected the printer via WIFI instead which resolved the issue. We setup a free video player for him to play DVDs. The backup device he ordered had not arrived yet. Third call on 2/4/16 - setup the previously ordered backup device and configured backups. The review implies we had to do repeat visits to resolve his issues, but in fact they were all unrelated and all the requested work for each job was done the first time, aside from the backup device that the customer ordered but hadn't arrived on time from wherever he ordered it."
Ed E.
Feb 2016
unknown
Sarah L.
Feb 2016
unknown
Anne P.
Jan 2016
Great. Very professional and competant. Explained everything and gave me info on how to prevent future problems His office called next day to check in. I feel like I can call them with problems/questions in future If needed. I was very happy with the company and their service.
CINDY W.
Dec 2015
Quick, Excellent advice, service, and professionalism. We will only use Geeks A Knockin for our computers.
MARIE H.
Dec 2015
It is working just fine, and by removing some programs it helped speed the computer up.
Bill B.
Dec 2015
I would refer this company, no problem.
KATHLEEN B.
Dec 2015
Jackie was prompt and professional. We are seniors who are relatively uninformed re electronics. I appreciated that he didn't make us feel stupid - even though much of what was done could have been accomplished by someone with a better grasp of how computers work. It seems we get ourselves in trouble almost every year and Geeks have to come and straighten us out. We thank them.
Lauren D.
Nov 2015
unknown
A. L.
Nov 2015
They just got my computer back up and running and that's all I really cared about.
Harve B.
Sep 2015
unknown
Susan C.
Sep 2015
One technician came to my home. He arrived on time and was very efficient and professional. I was upgrading to Windows 8.1 from XP, and he answered some basic questions about how to operate this very different operating system. He had some time left over, so he installed some peripherals to my iPad, too. I was very happy with everything he did for me. A few days later, I had some additional questions about my new computer, and they helped me as part of the same ticket. I am very happy with this company and will definitely call them again if I have additional need of their services.
JOAN L.
Aug 2015
unknown
Debra B.
Aug 2015
The tech arrived right at the scheduled time. I didn't have wait more than few days for the appointment. The tech went right to work on both computers. I was really worried it took several attempts to get out the virus. I did not want have to wipe my laptop clean, which is what every computer said I would have to do. I thought for sure the tech would say I have to it back to the office did not. The problem took approximately 90 minutes to find. The fact he didn't give up and stuck with it was amazing. Also he explained everything he was doing as fixing my laptop. Also went in and cleaned tons of malware on both the laptop and desktop. Recommended and installed a better security system that is free and doesn't bog down either computer so much.
I was blown away but his knowledge and ability to fix the problem.
I will only use this company going forward. I should have found them sooner they are great. From the person who answer the phone to the person who does the repair work. I was afraid I would have to buy a brand new computer but the tech fixed and tested and retested just to be on the safe side.
I was blown away but his knowledge and ability to fix the problem.
I will only use this company going forward. I should have found them sooner they are great. From the person who answer the phone to the person who does the repair work. I was afraid I would have to buy a brand new computer but the tech fixed and tested and retested just to be on the safe side.
Bruce G.
Aug 2015
unknown
Response from GeeksAKnockin' LLC
"Thanks for the review and we look forward to working with you in the future."
Licensing
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FAQ
GeeksAKnockin' LLC is currently rated 4.8 overall out of 5.
GeeksAKnockin' LLC accepts the following forms of payment: CreditCard
No, GeeksAKnockin' LLC does not offer free project estimates.
No, GeeksAKnockin' LLC does not offer eco-friendly accreditations.
No, GeeksAKnockin' LLC does not offer a senior discount.
No, GeeksAKnockin' LLC does not offer emergency services.
No, GeeksAKnockin' LLC does not offer warranties.