Your Computer Friends
About us
Celebrating 13 years in Wilmington. Full service protection plans start at just 25.00 per month per machine. Ask about our Secure System Plan. We offer business level solutions for small business customers and discerning home users.
Business highlights
Services we offer
Google Apps & home networks. All laptop repairs, LCD screens, On-site & Drop off Service Available. Fast turn around. Off site backup, PC & MAC. Remote, Residential & commercial computer repairs. Servers, black screens. Universal power cords. Sound advice. HIPAA plans, blue screens, not charging
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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"Thank you for taking the time to review us - we do appreciate it! We enjoyed meeting you and are glad you are pleased with your results. Regarding pricing: We haven't had a price increase in over 3 years and in fact we had a price DECREASE in Virus Remove - down about 15% over the past 9 years which was due to efficiencies in the shop and new tools for removal. We also cap virus removal at this rate no matter how many hours it takes or even if we have to resort to a reload (which happens about 10% of the time). We have also NEVER lost data! (must be viable when it arrives) You can read many horror stories online about reloaded computers and lost programs and/or data and messed up mail with indifferent technicians. As with all jobs, we don't take shortcuts; we sometimes take a bit longer, we sometimes take a few extra steps, but we make sure it is all done right and your data is protected during the entire process."
"Thank you for taking time to write us such a glowing review! It was wonderful to meet you and become your new Computer Friend!"
"Thank you for taking time to write us a review. Good reviews help good businesses grow so we are very appreciative of your investment in our small business! Hope to see you again, but not too soon! :)"
"Thank you so much for taking time to write us a review [member name removed]! As one of the first business owners we met when we opened our first shop across from you, I'm thrilled that we are still trusted partners eight years later. Our new space is much larger now, but I miss our old neighbors in the courtyard! Don't be a stranger - call me once in a while, even if your new Toshiba is running well!"
"Thank you (removed member name) for taking time to leave us such a nice review! I am pleased you were happy with the full process of computer repair at Your Computer Friends! Do not hesitate to call us if you ever have a question about your computer."
They helped me with my trouble-ridden old laptop on several previous occasions. Their service has been consistently cheerful, prompt and affordable. I highly recommend them.
"Thank you [member name removed] for taking time to review us on Angie's List. We always enjoy seeing you, though I know everyone does not enjoy a broken laptop!!! It is our pleasure to help you with all your computer needs so do not hesitate to call us if we can be of service to you or one of your neighbors. (I think we are currently servicing half your block!) Hi to Pat and have a great day you great lady!"
"Thank you for taking time to review us on Angie's List. We are happy you were pleased with our service and welcome you to the family!"
"Thank you for taking the time to leave a review and mentioning that we fixed a simple problem for free. We know that we are not the cheapest answer in town. BUT we do take care of our customers to a high standard and frequently answer simple questions or fix simple things without additional charges. We think that in a long term relationships, this all works out to what one of my customer's calls "a square deal". Also, we have not raised our rates in over 3 years. Thank you again for your kind review - we look forward to a long relationship with you and your computers."
"Thank you (member name removed) for your review, it was our pleasure helping you with your wireless printing and computer needs."
I was able to pick up my tower on the same day, without any difficulty. The price I paid was the one given at estimate time and since they did not have to research my problem extensively, I was merely charged for parts and labor. No diagnostics.
Susan was very friendly and helpful. She was my original point of contact and the only person I communicated with. The whole process was smooth, simple, and painless. I received the services I requested, without any haggling or upselling. I was very pleased...My memory of a computer gone bad were all distant, by the end of the day.
"We were happy to meet you, fix your computer and restore your faith in computer repair! Please come to see us any time your computer acts up. Thank you for taking the time to leave such a nice review for us!"
"Thank you (Member name removed) for your review. We enjoyed helping you out and are glad you found our advice helpful!"
"Thank you for being a loyal customer of ours. We enjoy your spunk and hugs!!!"
"We are really sorry your desktop exploded on you - but delighted no one was hurt and we were able to meet you! Thank you for your business and for giving us such a wonderful rating on Angie's List! Please do not hesitate to call us if you need help replacing your desktop with something else."
"So sorry Microsoft sent you down a very nasty road. When it comes to cleaning a registry, a good technician is the best answer. All computer entries are different, so one size does not fit all! It was our pleasure to get you back up and running using our remote connection service. Thank you for your business and your kind words!"
"Thank you customer for your high praise! We enjoyed working with you and the family very much!"
"Thank you for taking the time to give us this wonderful review! We are pleased to welcome you to the YCF family and hope you enjoy your new home here in the Wilmington area. Enjoy your new Windows 7 machine!"
"Thank you Member for taking the time to tell Angie's List members about your new computer. I'm glad we were able to get you exactly what you needed, including all the "goodies" that make it fun! It was our pleasure to help you transition to a new Windows 7 machine! Stop by when you are in our neighborhood and say hello!"
"Thank you! We appreciate your taking the time to tell Angie's List members about our service and support the growth of Small Business! All computers are not worth fixing, we get that. Now that you are part of our family, call us anytime you have a question!"
Licensing
State Contractor License Requirements
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