"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"Consolidated Roofing Systems is simply the best. From Fred and Billy and the entire crew, customer service really impressed me. I haven't seen that kind of customer service for a very long time. The workmanship is superb from start to finish. The product is definitely top of the line. I'm so glad I found this company and would certainly recommend them to anyone. Thanks for a great job!!"

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Hamilton was very professional from the first phone call to schedule the estimate to completing the work. The roof replacement was reasonably priced and completed in a timely manner. The workers did a great job and cleaned up the space in which they worked. I will use again for other services and recommend to others."

"They came out and gave me and estimate on the repairs and also cut up some trees and clean so deb re from the storm.  They did and awesome job and when i had and issue a couple of months later they came back out and fix the problem with no problems I would use them again without even call anyone else..."

The Chimney Doctor is a family owned and operated business for over the past 15 years. We specialize in the cleaning and repair of wood burning fireplaces, gas logs, chimney caps, and dryer vents for residential and commercial properties. Over the past 15 years; our honesty, dependability, experience, and “word of mouth” has earned us a profound reputation in providing our customers with the best service offered in this line of work. We take pride in our work and put 110% into every job we are called upon; no matter how big or small the job may be. There is one thing we don’t stand for when it comes to doing business with any of our current or future customers; that one thing is doing “bad business”! To eliminate the possibility of unsatisfied work, we stick to running our business from within the family. We want to make sure our customers are fully satisfied with our work prior to leaving the job. Although our main office is based out of Shallotte, North Carolina; we have recently expanded our services to the residents of South Carolina. We look forward to doing business with you. North Carolina Main Office, 910.755.5150