Get matched with top water heater pros in Warm Springs, MT

"My certified inspector MatthewCote out of the Belgrade, MT office found i have a natural spring comming up in my crawlspace. I knew I had water streaming all over crawlspace and my husband believed it was due to watering lawn of the hill our house sits on. Matt was great to work with, he was totally professional. He explained my situation and showed me in photos and map of my basement what this ssprincause, how it had eroded and damage caused. It has been going on for quite a few years, of which I noticed escalation of water even though I decreased watering on above lawn. I wish I had researched this sooner. But MATT assured me it's not too late. He was clear and concise as to what I needed done to resolve and eliminate further damage by installing 2 sump pumps, installing trenches & piping to drain all areas of water, draining ouside of house past septic and leach field, add a humidifier and encapsulation of crawlspace. I highly recommend Groundworks and Matt to anyone."

"cooper was our installer. He was veryprofessional and did excellent work. The job he did looks great. What a great employe he is for bath fitter. Better than five star. The only problem I have is I ended up with a shower without a corner shelf or soap dish. This is the first shower I have seen with out these. Gary White"

"Very well. There were unexpected issues and barriers that were handled professionally."

"When I phoned this contractor I very specifically stated that I was calling to get my line shocked at the recommendation of the Water Company here in Butte. I even explained to the lady who answered the phone that I had already torn down drywall and put two heat guns to the pipe entering my home and, when that had not worked, I was calling around to find someone to shock my line. I asked if this company did this and she said yes. I explained that I had left messages with five plumbers and or contractors in town and I intended to use the first one that got back to me that said they could do this specific service I had asked for. Lockmer was the first company that called back—the very next morning—saying they could send someone out. When that service technician showed up at the residence, he said that he could heat the pipe but did not have the machine to shock the line. He stated someone else had that machine. My son who was at the residence to meet the technician explained that the only reason we had called was to have the line shocked and that he had listened to the conversation I had with the woman who had answered Lockmer’s phone the day before and that he felt I had been very specific about what service was requested. The technician called the shop and was informed that whomever had had the machine out had brought it back to the shop and he stated he would go get it. My understanding is that when he got back to the shop someone else had again taken the machine so the technician offered to go rent a machine—charge it to me and add it to the bill—and come back to shock the line. My son rightfully told him that he would seek service with another company. The technician also told my son that we would not be charged. Yesterday I received a bill from Lockmer saying: Description: Journeyman VS-Customer called for frozen pipes. Journeyman went to residence to look at problem then went back to the shop to get the thaw machine and it had already been taken out by another journeyman. When he called Cody back to tell him that he was going to rent a thaw machine, Cody told him he would get someone else because we were not reliable. The weather has been well below zero for days and this was not the only freeze up. We have a one hour minimum charge and we are only billing for 1/2 hour as a customer courtesy.” No mention here that we were told we would have to PAY for the rental—that that charge would be added to the bill… If this is how they do business then I am surprised that they are still in business."