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Porcelain Refinish Repair questions, answered by experts

Yes, you can grout over grout. But you need to remove at least some of the old grout so that the two grouts can intermingle. The new grout will need to be compatible with the old grout. So use either the same type of grout or one that bonds with the old grout.

It’s not necessarily normal for tiles to lift, although it’s one of the common issues people may have with their tile flooring. Tiles correctly installed by pros with expansion joints should not lift over time. However, if the installation was done poorly, you might see tiles tenting or lifting as the house settles. This is more common in high-moisture areas with extreme temperatures.

Yes, cracked tile does tend to get worse over time. A hairline crack could eventually cause a tile to shatter, especially if you drop something heavy on it or it’s beneath a large appliance like a washing machine. Cracked tile is less durable than tile that hasn't been compromised. 

If your cracked tile is in a no-traffic or low-traffic area, a hairline crack or tiny chip may stay put for years without becoming a serious problem.

As you look for quotes for flooring repair, consider how the severity of the problem and the accessibility of the damage will impact your costs and budget.

Refinishing a few hardwood planks with minor scratches will cost thousands of dollars less than completely replacing an entire water-damaged floor. Likewise, a first-floor structural problem in a house with an unfinished basement is easy to access from below, while a similar issue on a second-story floor will require your flooring pro to remove several layers to get to the damage.

Yes, it’s always a good idea to keep a box or two of spare tiles after a home renovation project. Tiles can crack from improper installation, heavy foot traffic, and impact from drops. Having some extra tile on hand can make replacement fast, easy, and affordable. Plus, some manufacturers might discontinue particular colors or styles, and slight variations in tile colors between batches could mean mismatched tiles even if your product isn’t discontinued. Having a few spare tiles in storage can help avoid these issues, as well.

The University City, MO homeowners’ guide to porcelain refinishing services

From average costs to expert advice, get all the answers you need to get your job done.