Best well and pump technicians near Sappington, MO

"Not too smoothly. Didn’t turn off water flooded cabinet and floor. Finally finished job after clearing water up. Charged what I felt was an extreme price."

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I bought a chimney sweep big deal and it went well. It cost more than the price of the big deal due to the repairs they made. The guys that did it were just a little bit weird. They were kind of socially awkward. They had some difficulties communicating.

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"The plumber did an great job getting my shower ready for my company who was coming over the weekend."

"Initially, it went well. But I didn’t know what I didn’t know. The diagnosis of the problem was incomplete. Two large basement wall cracks (clearly visible at the time because wet dry wall had been removed) also contributed to the water issues and they were never discussed. In the fall of 2017, I came home from an overseas trip to find 2 inches of mud in my basement which had poured in over the drain tile installed by PermaJack. I reached out to the company a couple of times and was told I would be contacted the next week for an inspection. But this never happened. On the advice of my real estate agent, I turned to a different company for an inspection. The cracks were clearly diagnosed as a major issue. And when the drain tile/sump pump system installed by PermaJack was inspected, it was found that the drain tile was improperly installed. The pipe laying in the drain tile reservoir was twisted so that only a third of the holes in the pipe would even come into contact with water at any one time. In other words the system was easily overwhelmed and shouldn’t have been. In addition, the system should have been installed under the sill, the wooden board I left in place after ripping out the dry wall. Because it was installed in front of the sill, it never came into contact with the corner of the foundation and water could easily come into the basement over the drain tile. I realize at the time of the installation there was lots of water damage throughout St. Louis from the massive spring storm. But in retrospect, it seems like the job was rushed and for that reason it was not done properly. Also, when I reached out to the company to inspect their work, they were fairly unresponsive. They did say they would call me, but they never did."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"Dale is terrific. I was immediately impressed by his knowledge of my situation, and felt like I had a partner in figuring out what needed to be done. I was on borderline warranty situation so he helped me advocate for a replacement by the company (which ultimately didn't work, but that's only because Zoeller is tight on their warranty policy). Realizing I needed to replace the pump, Dale only charged for an installation and not for the diagnosis. That was helpful. He found a way to get us up and going quickly, even though he had other jobs underway. I was really pleased with the work. If you have a problem with your sewer lines, septic or any pump systems, Dale at HS Sewer & Drain is the guy to call. I have no doubts about making that recommendation."

"well. i would do it again"

"very well. prompt profesional
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"I went to a home show. I found that they did basements and insulation. It is an interesting combination. Two people came to do the work. Another company had come in the morning to do the gutter job. The gate to our backyard looked as if it was closed but it must have been ajar. The little dogs escaped. I heard the insulation work stop and one gentleman come down. I did not hear anything for a while so I went outside to check. They had seen the dogs get away. They were out on the street stopping traffic. They helped to catch the dogs so that they would not get hurt. Then they went on with their work. I could not believe it. They were fantastic. They had a little trouble with the paperwork. They went above and beyond to make everything work. They were trying to put through everybody on the list, keyed as a programme, in order the get the insulation put onto the gas stove. They had trouble with the forms and it took a little while to get that all worked out. Once they did that, it was okay. Overall, we had a really good experience with them. They were really nice guys. They worked really hard. I was very pleased with them. Further, they helped to catch the dogs though it was not their fault. They had not left the gate open. I am going to recommend them to a friend of mine. She was waiting to see how it would turn out. I am going to let her know. They try to do as many jobs as they can in one day. I was going to suggest to them how they could make their own life easier by having a checklist which they make up for themselves based on the jobs lined up for the day. This would ensure that they have all the things they need for the day?s jobs when they set out in the morning. This way they would not run short of anything. I do this when I have to do some thing. They had heard me complain about how hot and cold my bedroom got. We were doing insulation inside the walls. So they put a little extra insulation and did not charge us extra for that."

"Contacted Avondale Construction and had an on site inspection and a quote for the work, including options within a day. I was informed of the delivery time of the windows and fencing and work started immediately after delivery. All work was completed within a week. The workers did more than expected in cleaning the brush and small trees from the property line. The workers did a very good job of cleaning up after completion. I would use Avondale Construction again."