Arvidson Pools & Spas - Crystal Lake Location

4.3(
13
)

About us

A third-generation family owned business since 1958, we are recognized as the leading resource for pool construction, hot tub sales, pool & spa chemicals, saunas, and grills. Our company tagline is, "Making Your Life Better at Home Since 1958." With 60 employees and three store locations open all year long, we are here to serve all of your outdoor living needs.

Business highlights

67 years of experience

Services we offer

Arvidson Pools & Spas provides a full line of products and services which include: In ground vinyl liner pools, above ground pools, alternative water treatment systems, automatic covers, computerized water analysis, custom gunite pools, equipment, grills, hot tubs, in ground vinyl liner replacements, pool & hot tub chemicals, pool & hot tub service and repairs, pool & hot tub winterizing and spring openings, pool remodeling., saunas, vacation service, weekly pool maintenance

Accepted Payment Methods

  • CreditCard
Reviews
4.313 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
38%
3
0%
2
0%
1
8%
Write a review
Showing 1-13 of 13 reviews
Jori C.
Jul 2023
5.0
Yes, I recommend this pro
When my pool pump went out they were quick to respond with a solution and even guided me on what chemicals to put in the pool before the new pump was installed so it wouldn’t turn green! What could have been a big challenge or even a disaster was handled so well by them that I wouldn’t hesitate to recommend them to anyone. Great knowledge, great support, and every person I dealt with made me feel like they had my back.
Paul S.
Apr 2015
4.0
Yes, I recommend this pro
$480
They got a problem repairing it and suggested that I need to buy a new one. They gave me a better deal on the new one -probably because of the problem they had repairing the old one. Their communication was not as good as I had hoped.
Jan-Willem K.
Oct 2014
5.0
$4,000
unknown
Cherryl U.
Oct 2014
4.0
Yes, I recommend this pro
$500
unknown
Gregory L.
Oct 2014
5.0
Yes, I recommend this pro
$500
unknown
Response from Arvidson Pools & Spas - Crystal Lake Location

"Thank you for taking the time to post this review on Angie's List. We're glad to see that we satisfied your service expectations and continue to seek ways to provide excellent value to each customer. We look forward to serving all of your future spa needs."

Don K.
Sep 2013
4.0
Yes, I recommend this pro
$3,000
Went very well, good guys that were professional and friendly. They had to come back after the electrician came and they were very helpful there as well
Sharon S.
Aug 2011
4.0
Yes, I recommend this pro
I talked to two people and one woman told me would fax me a copy of the rate sheet.  I had trouble with my fax machine so I never got it but she kept trying.  I called back and the other woman just told me to go find it on the website.  The second one wasn’t as helpful.
Donna D.
Jul 2011
5.0
Yes, I recommend this pro
$400
Overal it was almost as painless as it gets.
Donna D.
Jul 2010
4.0
Yes, I recommend this pro
$300
We use them as needed. We've used them for six or seven years. They are relatively close and they are very professional. Their rates are pretty reasonable.
DAVID R.
Jun 2010
5.0
Yes, I recommend this pro
$400
Excellent.
AJ S.
Apr 2004
1.0
THEY SAID I WAS A LITTLE FAR, BUT THEY WOULD SCHEDULE IT IN THE NEXT TWO OR THREE WEEKS. SHE WOULD CALL WHEN SHE HAD IT SCHEDULED. AFTER 4 OR 5 DAYS NOT HEARING FROM ANYONE, I CALLED THEM AND I WAS TOLD THEY WOULD NOT COME TO HINSDALE. IN SHORT I WAS TOLD THEY WOULD CALL ME BACK SEVERAL TIMES, BUT NEVER DID AND A LOT OF MY TIME WAS WASTED.
Response from Arvidson Pools & Spas - Crystal Lake Location

"WE DO NOT SERVICE AREAS SOUTH OF RTE 20. IF A CUSTOMER IS NOT ABLE TO LOCATE SOMEONE CLOSER TO THEM TO ASSIST THEM, WE WILL TAKE THE CALL IF OUR SCHEDULE ALLOWS IT. WHILE WE WOULD LOVE TO HELP EVERYONE, SOMETIMES IT JUST ISN''T POSSIBLE."

TODD A.
Jan 2004
5.0
Yes, I recommend this pro
$5,500
THE SPA I PURCHASED REQUIRED A DIFFICULT INSTALLATION AND REMOVAL OF AN OLD SPA. DESPITE THE UNANTICIPATED DIFFICULTIES AND EXTRA TIME AND MANPOWER REQUIRED, ARVIDSONS HONORED THEIR ORIGINAL PRICE. THE SALESMAN WE WORKED WITH AT THEIR PALATINE STORE, (DON SCHULTZ), WAS GREAT. HE CAME OUT TO INSPECT THE SITE PRIOR TO INSTALLATION AND WAS PRESENT DURING THE INSTALLATION AS WELL.
ALBERT C.
May 2001
5.0
Yes, I recommend this pro
THEY ARE A PLEASURE TO DO BUSINESS WITH.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Arvidson Pools & Spas - Crystal Lake Location is currently rated 4.3 overall out of 5.
Arvidson Pools & Spas - Crystal Lake Location accepts the following forms of payment: CreditCard
No, Arvidson Pools & Spas - Crystal Lake Location does not offer free project estimates.
No, Arvidson Pools & Spas - Crystal Lake Location does not offer eco-friendly accreditations.
No, Arvidson Pools & Spas - Crystal Lake Location does not offer a senior discount.
No, Arvidson Pools & Spas - Crystal Lake Location does not offer emergency services.
No, Arvidson Pools & Spas - Crystal Lake Location does not offer warranties.

Contact Information

3209 S IL Route 31, Crystal Lake, IL 60012

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