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"Extremely customer service experience. The representative I dealt with was not only unhelpful but also came across. As both judgmental and lacking professionalism when I asked clear questions about pricing I received vague misleading answers. They scheduled an appointment that I had agreed upon for one o'clock pm but no one show up or call. Instead I received a text for 1 o'clock pm.; When I called to let them know The situation and the pricing they have changed their answer from 1 -3pm and told me that there was a fee that would be applied. When I asked a follow up question the Rep. hung up on me. The overall behavior was unprofessional and extremely biased based on demographic that they choose not to served. I would expect more transparency, respect and communication."

"Kitchen Renovation. Project consisted of removal of all cabinets, countertop, sink, oven , and over range microwave and installation of new upgraded components. Very pleased with selection of Romine Contracting. Work was completed in a timely, orderly, and professional manner with attention to detail. Owner, Vinny personally monitored the process. Job was completed on as agreed pricing. We now have a very functional kitchen with a nice WOW factor."

"Very professional service, and great customer service."

"Only rating 1 because it doesn't go lower. Had a new unit installed end of Sept 24. First time power goes out on 11/5, no electricity. When tri state sells you a product, they pitch their amazing customer service with all these guarnatees of knowing when your unit is out before you know and having someone there within 24 hours etc. Well, the first call we make we are told it will be the end of Nov to get someone out to look at it. 3 weeks. Nobody shows up. Then we get a call that says "your appointment on Dec 12 has been canceled and the earliest we can get to you is Jan 16th. This is 2.5 months wait to get service to fix a nearly $20k unit, that is upcharged because of the excellent service. You can't get anyone to answer your call. you wait on hold for 20 minutes, then have to leave a voicemail in which you will not get called back. Based on my experience, find someone else and pay less. Even if the service is bad, which it can't be worse than this, you save money! @kohler"

"I've hired Maplewood Plumbing multiple times. They are super friendly, easy to schedule and they do good work. However, this last time that they came to my house, I needed them to fix an outdoor garden faucet that was leaking backwards into my basement and to help me get a spoon out of my garbage disposal, which I was completely unable to remove myself (ugh). The technician was great, as usual, but he quoted me $155 to remove the spoon from my disposal. I questioned that, at which point he said that he could give me a total price of $386 for everything. I agreed and he fixed everything (the spoon took about 10 secs for him to remove) and he charged me and left. I started thinking about the cost later that night and it seemed awfully high, but not knowing what went into the pipe fix (one of the pipes was cracked and had to be replaced) I wasn't really informed enough to make that judgement. I wrote and asked for an itemized receipt so that I could weigh the cost of the parts against the cost of the services for future reference and decisions around who to hire for repairs. I was given a blanket receipt that did not itemize the work. I asked for another version, where they could list out the cost of items versus the cost of services and was told: "Because we charge a flat rate per service, not by time and materials, we do not provide itemized invoices. The $386 covers time, materials, and the 6 month warranty included in the service." (Just as a side note, I have always received an itemized bill from them in the past.) So I asked if they could tell me what their flat-rate service charge is - how they arrived at their numbers, because I was quoted two different prices for the garbage disposal and the pipe. I was given the original receipt that just lumped everything together under the one cost. I'm hesitant to hire them again due to the fact that I need more transparency with service providers that I hire. I like to know what I'm paying for parts and what I'm paying for labor. If that is important to you as well, then you might want to look elsewhere. If you don't care about that sort of thing, then I would recommend them because I believe they do quality work."

"The work turned out amazing, I was having plumbing issues under my sink and James was the best bid out of all!! He showed up, showed off and bam the work was done!!!! Him and his wife are amazing people and they have won a lifetime customer! Thanks for everything!"

"I recently had the pleasure of working with The Shower Company for a shower installation, and I couldn't be more impressed with their service. Not only did they complete the shower replacement efficiently and professionally, but they also went above and beyond when our sump pump failed unexpectedly. In an emergency situation, their team responded quickly, assessing the issue with our sump pump and installing a new one that very same day. It was such a relief to have such a dependable company handle both issues seamlessly. The technicians were knowledgeable, courteous, and truly cared about resolving the problem quickly, even during an urgent situation. From the initial consultation to the emergency repair, The Shower Company exceeded expectations. If you're looking for reliable, professional service, I highly recommend them! They have earned my trust and future business."

"Very professional and knowledgeable."

"Mike contacted me within minutes of submitting my request on Angi. He was respectful of my time, kept his appointment time and he quickly resolved my clogged sink. I appreciated his professional, thoughtful and polite attitude. Highly recommend!!"