Get matched with top ceramic tile pros in Imperial, MO

"Talked to Zach and his tech about tub resurfacing an apartment building, where we were hoping to keep the tubs. Zach offered a basic option, and an enhanced one to include tile walls and a non-slip application. Tubs look brand new and am happy with the professional process, clear pricing, on-time billing and his personal follow-up. Am planning on having Surface Experts work on occupied apartments to get all units up to this level quality."

"They did a fantastic job refinishing my hardwood floors - they look beautiful!! Very responsive customer serivce. I would highly recommend them!"

"We hired Matt and his team to replace old carpeting and vinyl tile with laminate wood flooring throughout basically the entire main floor. From scheduling to job completion, we could not be happier. Their attention to detail was what really impressed. Floor, base molding, trim work-all better than new construction! I will hire again."

"We hired Master Remodel & Construction after our master bathroom, kitchen and garage suffered major water damage after an interior flood caused by an overflowing toilet. Brian Inkley (owner) and Jacob Quick (project manager) have a team of dedicated, talented professionals. They did a superb job in restoring our damaged house. They are a busy team of workers who kept us appraised of their availability for the various stages of our restoration. For the repairs that they didn't do themselves they had excellent recommendations for the professionals we needed such as the carpet installation, closet system installation, kitchen cabinets and the refinishing of our hardwood floors. They seem to be in demand, working at several projects at the same time but we always felt that we were their top priority. Jacob worked with our homeowners insurance adjuster to be sure that the funds allocated for our losses were enough to complete our projects. We recommend Master Remodel & Construction with pleasure."

"The work was excellent and just what was needed. The owner was professional and courteous, and was easy to work with. Very satisfied. I will miss him again."

"Professional and cost conscious. Very efficient and kept in touch about timeline. Great with communication when doing bid and during project. Highly recommend."

"Did a Great job on our carpets and sofas."

Welcome to Raymond's repair and renovationsllc. We proudly provide the highest quality of service and craftsmanship for each aspect of your project. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

"Very responsive and got my job in quickly. I had a few projects and they did them all in great time and excellent service."