Get matched with top stair railing installation pros in Gladstone, MO

"Did a great job having to repair and overcome the mistakes from the first contractor that went bankrupt."

"Patrick was very knowledgeable and polite. He gave us a package for our bathroom that was just what we wanted. As seniors, he was not only interested in giving us a clean new shower but delivered on the safety that it will mean for us. He comes highly recommended in my book!"

"8 June 2024 Bordner did the roofing on our home three years ago for the previous owner. The roof has failed in multiple places, leading to part of the structure needing to be demolished (they don’t know how to install EPDM) and other parts of the roof to rot out entirely. When the problem was first noticed to be attributable to the recent ‘professional’ roof work, I asked to meet with a Bordner representative on site to review the leaks. I was fobbed off. I was told they were very busy and it could be a month. I asked again and said this was unacceptable to which they said they would be out in a week. As the damage was so bad and the site progress was being adversely affected, I said I would just hire someone else to replace their work and send them the bill. They then became available to meet and insisted they would do the repairs, if any repairs were to be done by them (yet ten days later no one had even been on the roof from Bordner). I was put onto one of their director’s Kyle whom I spoke with and emailed back and forth. He was not very forthcoming with information. He tried on multiple occasions to throw people not involved in the roofing under the bus , including the framer (who did 1,000’s of projects with Bordner). I later learned the framing subcontractor refuses to do work with Bordner because of their business practices and past experiences. They sent a PM to the site a several days later. A nice chap. We had scaffolding up around the house. I offered to let him up on it to see the roof, but he declined, so I showed him photos whilst standing just under the roof. In reviewing photos we also discovered the chimney flashing was incorrectly installed. I followed up the following day with Kyle to see what was going to be done to fix the roof. He again fobbed me off and said I may hear from a different director/owner. I asked who that person was and Kyle refused to tell me. I find it ironic that the marketing director, Kyle, deals with warranty claims. This speak volumes to how the business is run. After a week and much chasing, I finally got in touch with Sam Fleenor, a Bordner director. I was clear with him that time had run out for making excuses that repairs needed to be made or he would need to reimburse for the work. He again did not take responsibility and said someone would come out next week to look at it (after the previous week someone came out met me on site but did not want to look at it). With no timeline for repairs or resolution is site, we had no choice but to hire someone else to do the work to avoid more damage to the structure. Sam was to contact me Monday with how the roof issues would be resolved. Monday came and passed and no sign of Bordner via email or phone. I contacted them at five this evening to see where they were with our claim. Sam replied and said they drove by and it looked like we made the repairs. He offered to add more silicon to their poor chimney flashing, but nothing else. After being part of completing a roughly $20k roofing job three years ago which caused tens of thousands in damages, Bordner offer only to bring a tube of caulk. As an architect of nearly three decades, I have never seen such poor workmanship and belligerence from a contractor. Highlights of their workmanship include chimney flashing caulked to the sloping side of the chimney (should be stepped and cut into mortar joints), EPM membrane screwed onto plywood so that water passes straight through and destroys the structure, water p****** out of soffits, etc. You learn the most about a company when something goes wrong. Things went terribly wrong and Bordner has damaged our home with costs exceeding $20k. They now say the 3 year old roof is out of the 10 year warranty. 3 July. Bordner refused to get up and look at their roof issues. Now they claim it’s ‘unfortunate’ and they have learned. Imagine what their response to you will be when there is a problem. 16 July Still no resolution from Bordner. Warranty is useless and Bordner insurance is non-existant. We are out over $40,000 in damages…"

"Everything went great. Would recommend highly. Did a great job. Everyone was polite and respectful. Would definitely hire again."

"The worst company I have ever hired, poor workmanship, poor service, pricing is ridiculous. I put a review on their true rating site that’s 1.8 Look for it under Don R, it would not allow me to upload pictures, tried several times, but if I could it would be a picture says a thousand words."

"From initial contact Faith in god remodeling was here within a couple of days to give me a bid on work I needed done to a house I just moved into. Once he arrived on the job he was knowledgeable and friendly and gave me an estimate right away. We decided to use them with having two different bids. The new trim and paint on the interior made our house look brand new from what it was before. They repaired all the holes and cracked and painted from top to bottom. We also had a new deck put on and it turned out great. His workers really take pride in their jobs and made sure they did it right. From start to finish inside and out with furniture and appliances in the home, They were in and out within a week. Really happy with this company and will be using them for anymore home improvements we need!"

"Had to call back out to touch up but job ended up well."

"Perfect. Done in 2 days."

"My expectations were high but Sonny delivered. He did a beautiful job on my basement remodel. I had no idea how to layout or design my space so he came up with a unique and gorgeous design. Custom details throughout! From the wet bar and tile work my home stands out above the typical home. He took a blank space and made a beautiful place for my family to gather . Sonny was on budget and on time with no surprises or unexpected cost. I never worried about his work ethic he was there daily, on time working all day completing tasks as promised. Start to finish from an empty basement to completed family room, bath, bedroom and storage in 5 weeks. I highly recommend him for your next project!"

"Mike is very professional and does a great job."