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"Ideal Security provided excellent customer service. They installed security screens at my residence and my son’s residence. The services we received were timely and professional. This company goes above and beyond. The job was completed as promised with quality material. I highly recommend Ideal Security."

"you failed to post my honest review last time - think trip advisor got in a lot of trouble for doing that - siding with the companies - here is your final attempt - i am going legal with this so if you don't post this completely true review....I'll include you in it....I have money to burn for the right thing - this company needs to be stopped........ Worst experience with the worst people EVER. Charged $50,000 dollars here is what I got and I am not exaggerating. Quoted one camera system, installed a camera system half that price with no knowledge or permission. Had electricity shorted out in Bathroom for 3 days, they never fixed the short, only took power from another wall to power outlet - FIRE HAZARD! I have a direct receiver in my theater room that isn't connected to anything. Steve had it installed correctly at one point but joe changed things and it isn't even an option to watch on the control 4 system - yet joe thinks this is correct installation. Holes, BIG holes left in bathroom 12x12 holes I had to pay to have patched and painted - no apology, this is due to incompetance, they ordered the incorrect tv mount but i have to pay to fix it. Steve broke a custom made shudder of $1800 just ripped it off right in front of us. Trash was left for weeks - I had a 110" screen box empty laying in my gameroom for weeks, I had my garage full of all the empty boxes for upwards of a month. Came and went at will - never I'm going to be late or hey I'm going to stay in your house till 10pm...Steve just did whatever whenever. Alarm system had 25 windows wired to one contact...so it would say window open but you would need to look at 25 of them to find it. numerous error messages. Unable to view camera recordings - Joe said he would mail a wireless remote as he had plenty just laying around - Joe will lie to your face to get a dollar. he told us 3 times it was in the mail - how can it be in the mail for 5 weeks. He actually said Steve shouldn't be in houses, he has no customer service skills. well he was in my house.......a month past the supposed competition date and i haven't had one week where things work. My electronic keypad is inoperable - I cannot open or close the door, My door chime is inoperable - I cannot hear when someone is at my door....but joe and stoves response is they went "Above and beyond"....I'm sorry - I want what I paid for - nothing more - and unfortunately for them nothing less - This is a small company of 2-3 men......They must be stopped - they were referred to me and I went with that - do your homework - go with a bigger company that knows control4 and selects product that works with it. I had one thermostat on control 4 and the other 2 not - He actually thought someone would want to control only one thermostat but not the others. They have now insulted my wife almost saying it is out fault they caused damage and things don't work....It's a joke of a company - lies, mis quotes, incompetence - they are way over their head.....I think literally everything has failed except the projector. You've been warned......people who have seen this work will leave reviews as well so you don't think its just one person - I think 40-50 people have seen this work so I'll have them tell you what they saw. If you want a FIRE HAZARD, bait and switch lies to your face about how he is handling this, Lip service....this is your company......if you want things to work with your 50k - go elsewhere."

"Some of the worst service and product I have ever received. Drapes did not fit the windows after the roomsbeautiful "specialists" did their measurements. Drapes arrived crumpled into a small box- which require professional steaming and ironing to straighten. Even so, they tell me if can do it myself, and the drapes looks even worse after ironing. The lining that THEY selected for me looks like reflective trash bags up in my windo from outside. I also expressed concern that I should only get one window treated first as a test, before committing to all 5- and the roomsbeautiful agent persuaded me to just do all 5. So I spend 2000 on these Drapes, which I will never in a thousand years put up in my home. And they won't accept refunds, and they only take zelle payments which cannot be reversed or argued. So WARNING: do not trust this company, and do NOT give them your money!!!"