"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"AMAZING! JOHN CAME OUT THE NEXT DAY, DIAGNOSED THE PROBLEM AND RETURNED ON SATURDAY TO CORRECT THE PROBLEM. WE HAD HEAVY RAIN ON SUNDAY AND HE SOLVED THE PROBLEM. I COULD NOT BE HAPPIER WITH JOHN AND THE REPAIRS. I HAVE USED THIS COMPANY FOR 20 YEARS AND THEY ARE TOP NOTCH IN MY BOOK. I WOULD RECOMMEND TO EVERYONE TO TALK WITH THEM FIRST BEFORE SIGNING WITH ANY OTHER COMPANY. THERE IS A REASON THEY HAVE BEEN AROUND FOR SUCH A LONG TIME, THEY TAKE CARE OF THEIR CUSTOMERS."

"I had some loose metal that was very dangerous if it had broken off. Mr Freeman was near by and was able to come reattach the metal. It was really cold but that didn't stop him from reattaching the loose portions. I was really grateful for the emergency work."

"The first time the install crew arrived they brought an entirely different skylight than I ordered. The one they had wasnâ t even the correct dimensions. After some discussion as to how this mistake happened I decided to order a skylight of a different design than originally ordered which in the end was a better product. The second time the crew arrived with the new skylight with the proper dimensions and proceeded to make a proper installation. This entire episode took longer than anticipated however the company was very responsive to the situation. We are pleased with our new skylight and would use this company again if ever needed."

"Prompt and helpful. Even though they estimated the price over the phone they performed the work as promised for the minimum service charge."

"will be doing project in the fall"

"My wife rearranged her Saturday plans to be home during the Saturday repair.  Elder 1 was supposed to arrive in the afternoon but by late afternoon nobody had arrived or called.  I called the office but it was closed, and I also emailed the Elder 1 representative who had inspected the roof.  I was stressing because we had a pretty good rain Sunday night but apparently the attic insulation held the water since I did not see any leakage on the bedroom ceilings underneath the open shingles.  Elder 1 called Monday, apologizing for the repair personnel not calling on Saturday when their early repair work overran their schedule.  They called Tuesday afternoon to complete the repairs Wednesday, which they did complete.  Elder 1 called me when the work was completed.  When I arrived home I was pleased to see the new shingle colors matched the remainder of the roof pretty well.
"

"They did a great job, were very pleasant and I was very pleased."

"The original surface of the ceiling was plaster but there had been various repairs over the years using drywall. In spots the drywall was 2 layers thick. They quickly repaired that hole and did a good job matching the swirled surface of the ceiling. The smooth surface of the bathroom wall was done as well as the textured. They worked quickly and the quality was great. They did a SUPER job cleaning up. I think they left the room cleaner than they found it! I loved the fact that he showed up at 7AM to do the original estimate so that I would still be able to get to work on time."