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"Did a great job"

"We looked a number of granite places and ended up going with Credit River. We loved working with the designers as well as the workman. They were incredibly punctual and the quality of the job is second to none. If I was going to do granite again, in another house, I would absolutely hire them again."

"We are very pleased. The tub looks brand new. We highly recommend this company."

"Overall, the project went very well, We are happy with the quality of the work and the result. The plans were creative, and we were happy with the design selections and guidance. There were a few unexpected changes to layout due to structural constraints, which resulted in a less efficient flow. The cost of change orders were not clearly explained prior to execution. The contractor was very hands on and at the job site extensively, and she was easy to get a hold of. The carpenter was not available to work on the project on Fridays, which did extend the project timeline. The contractor pointed out repairs/improvements that needed to be made to bring the home up to code. This added cost, but was necessary and appreciated."

"Horrible The experience was awful with this people. I didn't know this company at all, my insurance company send me a list of 5 general contractors to take care of my house, so I pick J Benson because they were close to my house and I want it to keep the contractor local and close. So I went with them. They send an estimator like one day after the damage of the house, I signed the paperwork and two days later they send a different person because the first guy had previews commitments, so that was the first red flag. The second estimator took a lot more pics of the house and did he's first estimate, he submitted to the adjuster and it passed just fine. But then it took them almost one whole month before any one started to work in my house, not a single nail was removed or anything. Then I found out that numerous contractors were going in and out of my house with out me knowing it. Finally the work started and the job "foreman" got involved, this guy was even worst, he only called and picked up the phone when he need it something for me other ways good luck trying to get a hold of him. This guy should be FIRED and never allowed to work on the field again. One day I called him and he's answer was "what do you need, I am kind of busy right now" Awesome. Then I asked for an estimate to build a brand new bathroom in the basement. The estimator give me he's quote and we agreed on the price, so they started the project about one month after the paperwork was signed. About 80% of the work was done when I found out that the estimator "FORGOT" to add the toilet and the tub on the estimate!!!!!! How can any one do that????? So I had to came up with that $$$ And then there was the communication with office personnel. Since day one right after I signed the paperwork I offer to give them money, the estimator said "some one from the office will contact you" NO one ever did, weeks went by with out a single person contacting me about money. Finally some one did and every time we communicated there was a mistake with the numbers, every time there was an "I am sorry I forgot" Unreal this people. A couple of weeks before the project was done and I was super upset with every one involved at this point I requested a supervisor. He reached out to me and we meet at my house. He right away start asking me for money, I pretty much lost my cool there and I went off about all of the issues I was having with he's people. He's answer " I am sorry I wasn't aware of the issues" This shows how unprofessional this company is I can't believe how this people are in business not only in the twin cities but in southern Minnesota."