Northland Cabinets Inc

The cabinets are very nice but the service was very slow, communication slow also. The cabinets arrived without the top countertop, they evidently forgot it and had to make it and bring it out after cabinet installation. I forgot to ask about handles and they didn't ask me so I had to run out and buy handles and pay the installer to put them on.

From beginning to end of the process, Jim M. at Northland Cabinets was professional, prompt, helpful and responsive.  He listened so well to my wishes about the kitchen, that I changed nothing in his detailed plan.  Now, after living with the new kitchen for more than a year, I still can't think of one thing that I would do differently in the space plan or design and materials.  We have recently asked Northland for a price to do some additional work replacing original bathroom vanity cabinets in our upper level bathrooms, and after investigating some other options, find once again that Northland comes out on top when it comes to both quality and price.  And, we get to design what we want to fit our space and style exactly.  I'm so glad that Northland was recommended by our flooring store.  I didn't know about them, and they are a real find.

I contacted Northland through their website and Kelly responded the next day.  We were able to do a lot of preliminary work by e-mail.  SHe asked as lot of questions about layout, color preferences, design details that I wanted and so forth.  She was able to advise whether some of my ideas would work with my space.  She quickly designed a plan--and after that little bit of reality check, she readily designed something a lot more modest and within my budget.  I visited the showroom a couple times and Kelly was always patient in explaining the different options and giving me time to make my choices.  Once the proposal was signed things moved very quickly--2-3 weeks and the cabinets were installed.  They use other companies to install the countertops, and that took a little longer.  Kelly kept me informed of completion and installation dates.  There was a glitch in the delivery of the cabinets--a few hours later than planned--but overall things worked out very well.  After installation I notice some scratches in the (new) paint job on the bathroom walls--none of the workers could recall damaging the wall, but Northland offered to pay a reasonable sum toward the touch-up.
Before contacting Northland I had tried to work with 4 other businesses--2 never responded, 1 didn't listen to my concerns, and the last one referred me to Northland.  I like the quality of their work, but I really appreciate their responsiveness.  I know my bathroom was very modest compared to some of their jobs, but I was still treated like a queen.

Al, the contractor from northland came out to measure, explain the timeline, ask us what we were looking for, took many notes, then, made the appt to go  out to northland to pick out material, set up delivery, installation dates. Installer Tim 

Northland was the selected subcontractor for customer kitchen cabinets in our remodel.  They were very pleasant to work with.  From a business standpoint, they were within budget, timely, and professional.  They were flexible in meeting our kitchen needs.  From a work product standpoint, the cabinets are beautiful and customized exactly as our plan specified.  They were also very accommodating when we asked for some minor and expected touch up work many months after the project was complete.

I was referred to Northland by Floors of Distinction. Northland has a great showroom and a nice choice of materials. Jim Hilger was very patient and thorough and helped me make the right choice for this expensive material. I'd already been to a few other places, was pretty sure I did not want granite and was very happy with the extensive range of Silestone/Cambria colors and options. Once the decision was made both Northland and Cambria came out to measure, although I'm not sure why and it seemed redundant. Cambria uses specialized measuring tools guarantees a perfect fit. Once the tops were ordered, there was little communication from Northland although I was working to coordinate several contractors. I was surprised they did not subcontract a plumber, but was able to solve that on my own. Cambria is very protective of their product, and have their own installers, so Northland's role was minimal. In the future I would go directly to Cambria to save some expense. Cambria was great, they have excellent PR (treat you like royalty, seriously!) and my only complaints are the dishwasher was re-installed slightly forward, and they did not thoroughly clean up. I love the countertops. Love them.

Excellent! Very smooth finish and exactly what I asked for. The installer was great. I plan on using them for my current lower level construction project this winter.

We could not recommend Northland Cabinets highly enough. Sam S worked so hard to get the drawings and finished product just right. His drawings and documented proposal/estimate was right on and there were no surprises in the end.

They did an excellent job from coming out more than once to be sure we had the correct estimate to meeting with us for hours in their showroom to completing the work. Our house was built in 1913 and it was very important for us to have our new cabinets and countertops blend into the style and colors of the original windows and doors in the kitchen. They worked with us extensively to do that from matching wood stains to choosing hardware. There were delays on our end due to the necessity of last minute changes to upgrade wiring and plumbing, and they were very patient. The kitchen looks fantastic and we love it!

My experience with Northland Cabinets was mixed. The computer design and my design did not mesh well. I had to have three cabinets remade because the guys at the shop made them the wrong size. The end product turned out fine. I felt like the installation of the cabinets was too expensive. They charged me $2000. The installers for Northland Cabinets broke three cabinets that needed to be remade. I would probably not use them again in the future.

He is excellent. Jim did the design and the cabinets were built with a great design. He measured for the cabinets twice. The cabinets are beautiful. I have recommend this company to everyone.

It seems like a lot of money, but their bid on the kitchen was lower than the other contractors who gave us estimates. Their work, design, building, and installation is excellent. The designer gave us good advice but left the decisions to us. He also advised us on potential problems. The finished product is excellent. All cabinets are well integrated into our old house and enhance rather than smother its character. I researched shelves before asking a bid from Northland Cabinets. The prefab shelves are not good quality, and they are much smaller than our custom cabinets. The expensive prefab shelves are nice, but they wouldn't fit our house and they were MORE expensive than custom cabinets and shelves. Definitely consider custom work when you remodel. It's worth the effort and may cost less than prefab.

THE PRICE WAS EXCELLENT, OTHER CONTRACTORS HAD GIVEN US ESTIMATES $5000 TO $10000 HIGHER. THEY INSTALLED BEAUTIFUL CUSTOM MADE CABINETS AT AN EXCELLENT PRICE. THEY ARE VERY PROFESSIONAL AND ACCOMMODATING. THEY CAME OUT TO THE HOUSE AND DREW UP A PLAN FOR OUR CABINETS AT NO CHARGE SINCE WE USED THEM FOR THE WORK. I REALLY LIKE THE DESIGNS THEY CAME UP WITH AND WE ARE VERY PLEASED. THEY HAVE A NICE SHOW ROOM AND ARE VERY HELPFUL. I HIGHLY RECOMMEND THEM!

VERY GOOD OVERALL. NOT AS PUNCTUAL AS ID LIKE, BUT THE QUALITY WAS EXCELLENT