Get matched with top fireplace pros in Staples, MN

"We have Frontpoint at two houses. We had been looking for ways to cut our monthly expenses (Frontpoint is approx. $100 per month total), so I called them to find out what I could do. They informed me that I was under contract for another year, and that I cannot get out of the contract without an early termination fee that is equal to the cost of the service. I'm a little disappointed, because the upfront cost of the system was very expensive ($1,000+) for each house, so it seems odd that I would get sucked into this contract. Nevertheless, I forgot that I signed up for this with them. My calendar is marked for the day that my service ends, and I will be switching to a company that charges about half of what they do. They have OK customer service and are very responsive, but the wireless system had some issues with reception in my house due to a fireplace, and then they didn't want to work with me to get that resolved. They're OK, but I can't really recommend them."

"Paul showed up about 2 hrs. a head of schedule. He called but I had not gotten to my voicemail yet. I didn't mind him showing up early but I could see how this might bother other people if they didn't give him the ok to come early. He had an apprentice with him (name I cannot remember). I showed him what was needed. We sat down and he went over that he would be giving my house an electric "checkup" first then within that, come up with an estimate for the actual work I called them for. The thing that bothered me is that him and the apprentice, after walking around the house for the electrical checkup, both sat at my kitchen table as I was in my office within ear shot of them. I heard them random talking (not talking about the actual work because there was laughing) for about 20-30 minutes, like they were at their own home visiting. Finally after I walked into the kitchen a couple times, Paul came and we did a walk through on what he found in the electrical checkup and the actual estimate for the work I originally called them out for. Then we sat down and he showed me the 3 estimates he came up with. For the electrical checkup, $11,700+, then another estimate of $4800+ (partial work that was listed for the $11,700 estimate) then the actual estimate for what I wanted done $198. Not to hard of which one I went with. I said the last estimate and they did the work right away. Now the next thing has nothing to do with the work done or the workers themselves, but when it came to pay them I had to roll my eyes at the company, Boy's Airtech, and how the try and make it look like you are getting a deal when you are not. Now get this, I am a Comfort Club Member so with that I get a 10% discount on work, plus if I have work done, I don't have to pay the service call of $79 (but understand, I pay $20/month for the membership). So Paul went over the bill with me and with the 10% discount I got $19.80 cents off of the bill......but wait, there is a charge called a TFS charge on the bill that is $14.75. I asked Paul what that was and he really wasn't sure, he indicated it was like a fuel charge or something like that. I looked all over the invoice paper, back and front to see if they say what the TFS charge was, there was none. Soooo...that "10%" discount now just became only a $5.05 discount. The total work they did was disconnect the electrical cord from the fireplace insert, thread it through the hole in the fireplace that was already there from the insert that was removed already and reconnect the cord to the fireplace insert. About 20-25 minutes of work. Even though I checked that I would rehire them again....I wanted to leave that blank but it would not let me so I just checked yes because I am a member, but I am really not sure."

"We had the double flue chimney rebuilt. The the bricks were the color we wanted and they understood what we wanted,. They stayed on schedule and cleared away everything leaving the site as they found it. Wonderful experience."

Scott's Masonry was established in 2001 to serve Staples and the surrounding area.\nWe build out business and reputation on quality workmanship and customer service.\nCall us today!

At Earthscape, our uncompromising dedication to quality craftsmanship ensures that every project is approached individually, creating a personal masterpiece that meets the needs and expectations of our clients, from design to completion. We specialize in landscape and architectual stone masonry (interior & exterior). Examples of our work include: Fireplaces(indoor & outdoor), walls, flooring, facing, patios, and pool decks. We also make custom birch and stone furniture and furnishings. Let our team go to work and add the beauty and strength of natural stone to your home and landscape, creating your perfect little corner of the world.\n \n