Get matched with top fire pit installation pros in Saint Cloud, MN

"This is a mixed review. We purchased our house in Oct 2014. We new the gas stove top had been repaired before buying the house. It was working fine for the first month, but started having issues in November. The original company who did the work were horrible just trying to schedule the work, so we decided to try Anderson Mechanical (formally AAA Anderson). The first apt was scheduled for December. John came out on time and was very professional. He looked performed the diagnostic and determined what part was needed. He said he would order the part and call to schedule next service when it came in. I did not hear back until either late december/early January at which point I called and asked on a status. They said they had the part and were ready to schedule, not sure why I didn't get a call. John came on at the newly scheduled time and found a special tool was needed for my stove top that had to be ordered, and that once it came in I would get a call to schedule the service. Again I ended up having to call after 2-3 weeks to ask for a status, and was told the tool was there and was ready to schedule. When John came out, he replaced the part but it unfortunately did not fix the issue. He said there was another part that would need to be replaced, and due to all the trouble he would cover the cost of the second part and its installation. I let him know of the follow up issues and he said he would make sure this was resolved, and it was. Kim called to schedule the next apt for the second part install. Again, John was very prompt for the apt, and replaced the part. Unfortunately this still didn't fix the issue, and John said he needed to replace the controller. He apologized for the inconvenience, and stated that he probably should have done some more thorough testing on all the components but had instead just went with the most likely suspects. Once the part came in an apt was scheduled. John came out again, and the installed the new controller. The burner in question was now working properly. When we were reviewing the stove top after service, John started another burner and it clicked a bit and didn't light. He shut it off and did it again and it started fine. I didn't think too much of it. Unfortunately that night that same burner, after running for a bit started acting up. Once it got hot, you could not restart it. Also, the igniter would keep going. I called and they scheduled an appointment to come back out. John took a look at it appeared the igniter needed to be replaced. John ordered the part, letting me know I would have to pay for the part since it was not related to the initial call, and we scheduled the appointment. The day of that apt, John called to tell me that the parts place did not get the part in time (parts place messed up) and asked to reschedule. We rescheduled and they came out Today, 4/5/2019, to install the part. After John installed the part, the issue was still happening. Effectively, the heat from the burner was not enough to stop it from triggering the igniter. If you put a pot on, or use a lighter to apply a little more heat, it works. John said at this point they did not know what else to do and were done, they were not going to come out any more on this appliance. He was very frustrated with the appliance not working correctly. As a business owner I understand having to decide on cutting losses and knowing when enough is enough, and is one of those cases. I was also frustrated. The original issue was the back right burner. Now the front left burner does not fully work. At best, after 4 months I am in little better shape than when I started (need to see how usable the burner is yet), and I would argue worse shape as I went from a burner that I used little being out to a burner I always used being out. I am out the cost of the service apt, and the initial part. John is also out the service cost trips, and soaked the cost on the new part, which I am grateful for. I shared my frustration, and john came back at me with how much he is out, how much it is costing him, and that he doesn't know what else to do. I felt John was getting hostile and said I think we are just done. I would like to know, that during this entire process I don't believe I shows any anger or displeasure with John or AAA, trying to show understanding. I believe I was very patient and held my frustration until the very end. There are a few opportunities I would like to share, and some quality observations . Opportunities: 1. It is really frustrating when a company does not follow through. John rectified this, but only after 2 times of it happening. 2. I feel if the diagnostic was done properly the first time, as John mentioned, the amount of time spent could have been greatly reduced. 3. While I know this was costing John as well, pushing that back on the customer is not professional. This is why I gave a B instead of an A in professionalism. If proper steps had been done during the diagnostics, the costs to John would have been reduced. As a person who does technical service for a living, I understand wanting to do a quick parts replace when 95% of the time thats the issue, but taking the time to ensure you know what the issue is would have saved both of us lots of time, and saved money. Additionally, the burner that is now not working John suspects may have started having issues due to the repeated taking apart of the stove. Having done the diagnostics up front may have prevented this. I accept that is only a maybe as we still have not fixed it and don't know how to. Pushing back against the customer at the end like John did is the only reason I would not hire again. I understand cutting losses on the stove repair, but not listening to my frustrations and telling me about your losses and your frustration is not something I want to risk dealing with again. (UPDATE: after having another company come take a look, it turned out the only problem with the burner is it needed to be cleaned. This seems like something that Anderson could have completed. This make the experience even more frustrating. Thus I am lowering the quality to a D and overall to a C)"

"We are overwhelmed with the excellent work of this family owned company. We just moved and needed a complicated fireplace repair. Jason, the owner, and his 2 sons spent 10 hours at our home choosing the brick, installing it, blending it in beautifully with the old existing brick. They were beyond awesome! We never expected the finished project to look so good. They cleaned up everything and were so professional. We would rate them way beyond a 5 star! We had 3 other bids on this project and they gave us the best price. Iâ m passing their name around the neighborhoodð Mary & Pete Arden Hills, MN [email protected]"

"Great company and installers were courteous and friendly"

"I think they are wonderful. They are fast and the quality of work is great! I would definitely hire them again a recommend them to other. My only complaint was that I'm experiencing some heaving on the paved walkway. It started about 6 months after the install, but I have not yet contacted Better Yards to see about a repair. I'm sure they will be able to help me, since they were so nice during the install. If you hire these folks, you will NOT be disappointed."

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I had Kingscapes do a retaining wall along my entire back property line/raised flowerbed as well as create a large patio area around a brick enclosed fire pit they built for me in my back yard.

They came when they said they would, the work took as long as they said it would take and they did a marvelous job.

Everything they did looks beautiful. They were very professional, they cleaned up my yard incredibly well after the work was done and they even re-planted my flowers and hastas they moved to get the work done. The workers were even friendly with my dogs.  They worked on one of the hottest days of the summer and they were very polite and each of them personally thanked me for making them lemonade slushies. 

I will use them in the future for my front yard landscaping.

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At TAZ Construction we love taking on all projects, big or small, complex or simple. Our small team is capable of giving each project the attention it deserves. We take pride in the little details that make the big differences in aesthetics, function, and durability for the years to come.\n\nEverything starts with a vision, whether you have one or need a little help coming up with ideas, we can help. We take pride in our creativity and unique ways of solving your needs and creating your vision. Whether you’re looking to create a beautiful space, move dirt, establish a lawn, or get wet ground dry, we are here to help.\n\nPlease spend some time looking at the services we offer and going through the gallery for inspiration and confidence in our work. We hope you reach out soon!\n\n -Tom & Zack \n

"I picked Artistic Landscape by reviewing Angie's List for Landscaping providers. I had identified five companies that I was interested in, with Artistic Landscape being my first choice. I ended up only contacting Artistic Landscape.  I was looking for a small company who would be able to provide design work and the installation services. Chris Baker (owner) came over four about an hour and listened to what we were looking for.  Instead of sending us a quote, he came back two weeks later with a CAD drawing and presented us a design for our review. We discussed different stone (for the sitting wall) and different pavers for the patio/sidewalk.  We had the option to change things up if we wanted to.  After choosing Artistic Landscape, Chris came back again to show us actual samples of stone and pavers to finalize our design. 
The implementation went smoothly. It took them about 4.5 days to get the work done.  Chris had two guys doing landscaping and two guys doing pavers and stone walls. Chris was also here most of the time working with them as well.  In addition, Chris had my six year old in the bobcat (technically a compact track loader) for 10 minutes while he was loading up the dump truck on the second day.  
Chris was very friendly, knowledgeable, and professional.  We would gladly use him again and recommend him to friends/neighbors.
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"John and his partner did a beautiful job on the chimney. They were very friendly and pleasant. They cleaned up all the mess. I would recommend them to anybody who is looking for a masonry. John will come back tomorrow to waterproof it. Then he will come back and acid wash it to bring the color out in the bricks, I would gladly recommend this company to any one looking to have masonry work done,"

AJJ Gomez Solid Rock, we dedicate to create outdoor living spaces, water features, & lawn maintance. We have 10 years of experience, and we are owner-operated.

"Rockheads built two boulder walls, and installed precast steps for us. They did an awesome job, particularly using the rocks we had and piecing them together. We now have very unique 8 ft tall walls of stone from our land that really complement our new home. We would recommend them to anyone. Watching them do their thing was very enjoyable as well; they are personable, professional, and communicate on timing, cost, and options."