Get matched with top gas log pros in Rogers, MN

"Jack Pixley installed our gas insert, and we've used them for annual maintenance since. Setting up appointments for service is easy and we are informed the day before service when the technician will arrive. The technician carefully covers the area near the fireplace, explains what will be done and how long it will take. After the work is completed, the technician makes sure the area is clean. The technician also does a visual survey of the chimney outdoors and points out anything that could be a future issue."

"Took time to explain what was needed for the project and quickly made repairs."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Got the job done quickly, on a short notice. Did a good job."

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"When he came out he had the parts needed with him and ready to go. He was quick and efficient and even had parts to do an unexpected additional valve I decided to do to save the trip charge later. I will definitely consider using him again for future plumbing needs."

"Friendly intake after we requested service. Technician is on the way..stay tuned"

"Job was done right and the plumber was professional and easy to work with"

"Richard was responsive and did a good quality job at our house working on our chimney. He was also able to get it done within the quick timeframe we needed."

Deans Home Services is a licensed and bonded professional service company with over 100 years of combined industry experience. We started in plumbing, but we have expanded our services to include heating, air conditioning, electrical, drains, and excavation. Deans Home Services has served Minneapolis, St. Paul, and the surrounding Twin Cities area for over 25 years.\n