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"Here is our experience using Exell Ceramic Tile! Nine months after our new master bath was tiled by Exell we noticed some of the tile on the floor was starting to loosen. A call was placed to Val and a detailed message about the problem was left. No return call from Val. In the next couple of months the grout between the tiles continued to chip out and more and more tiles became unattached on the floor. Once covid hit we had to wait to have the problem addressed. This summer we had a very reputable tile layer assess and fix the problem. Here are his words describing what he discovered. “The problem was when installing a porcelain tile over self-leveler, you need to either prime it with a latex primer or use an anti-fracture membrane. The anti-fracture membrane is a better choice because cracks will not transfer though the tile. You need to use one of the 2 because the self-leveler is very porous and porcelain tile is not. The result is what happened here. The thinset binds to the self-leveler and pulls all the moisture out too fast making it so it will not bond to the tile. That is why I was able to pull up the entire floor and reinstall it. Not one bit of thinset was stuck to the tile. The tile was just sitting on the floor loose. Had it been a wall it would have fallen off. The actual tile work looked above average, it was just a lack of knowledge on installing porcelain over a very porous surface.” The cost was $1500 to remove and reinstall our bathroom floor with an anti-fracture membrane. A letter requesting a reimbursement for this expense was sent to a confirmed address with delivery confirmation. It stated he had one month to pay us or we would write a bad review and start a BBB claim. Sadly Val choose to blow us off! Clearly Exell Tile was at fault for the poor installation and it astonished us that Val choose to ignore our reasonable request to be reimbursed. PLEASE BEWARE and take this warning to heart!!!! Here’s an interesting update: the grout in the master shower is now starting to crack!"

"I would hire Alex again in a heartbeat and would recommend him to anyone. Courteous, highly skilled, great communication, fair price, and works HARD until the job is done -- and done to his very high standards. Alex and his brother dove in with a great attitude even to our brutal, nasty, old-house-bathroom demo that had to go down to the studs. They started on a Saturday and worked straight through the following weekend to get us back in our bathroom as soon as possible. He called us in regularly to consult on key decisions, and his design instincts are great. Along with being a top-notch tile setter (lasers, wet saw -- the tech you want to see) he has the requisite carpentry and core plumbing skills that can come up on a tile job, including built-in niches with proper structural support, and raising the entire floor so the floor tile met the hallway floor perfectly. He did the entire wainscot in Durarock (not everyone would!) and the rest in mold-resistent sheetrock. When he wasn't sure he could get the mudding meeting our old ceiling as perfect as he wanted, he subbed out at no extra cost to me to a friend who is an expert (and who also was terrific to work with). There are no cut corners (except for the perfectly mitred ones Vlad can achieve with the wet saw!). Our bathroom is gorgeous, the work was prompt, and Alex and his small crew were a pleasure to welcome into our home."

"**Review for Jesse Lang at Precision Tile Designs** I recently had the pleasure of working with Jesse Lang from Precision Tile Designs for a bathroom tile installation, and I couldn't be more thrilled with the results! From start to finish, his professionalism and expertise truly stood out. The layout he designed for my bathroom was exceptional—he took the time to understand my vision and brought it to life in a way that exceeded my expectations. Every tile is perfectly aligned, and the overall aesthetic is stunning. It’s clear that he has a keen eye for detail and a passion for his craft. What I appreciated most was his willingness to work around my schedule and accommodate my specific requirements. He was always communicative and flexible, making the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients and goes the extra mile to ensure satisfaction. If you’re looking for a talented and reliable tile setter, I highly recommend Jesse Lang at Precision Tile Designs. His work has transformed my bathroom into a beautiful space, and I’m confident he can do the same for you. Thank you, Jesse, for your outstanding service! You’ve earned a lifelong customer!"

"I needed new carpet installed within a few days and Don squeezed my request into his already busy schedule. He was timely and worked after hours to get the work done. Thank you for the hard work."

"Very quick response. Great communication. Job was done in a day and done extremely well! Would recommend and would use again."

"My neighbor told me about Patrick and we’re glad he did. We moved to a new home that needed a flooring update throughout. The job required removal of carpet, matching new hardwood to existing hardwood, sanding, trim and finish. The amount of demo and detail work to create the new floor was extensive. It was a treat to watch the work-in-progress and the final result was simply amazing. Patrick and Chelsea exceeded expectations and we are happy to endorse Third Generation for any and all flooring solutions. I also want to mention the bedrooms, closets and entry hall finished with engineered maple hardwood….the cherry on top. If you need flooring call Patrick! You won’t be disappointed."

"We switched our kitchen and our dining room, and John and Bob were our contractors. They were very quick to begin our project, and they had it nearly all completed in 3 months. In addition to being quick, they have an amazing group of subcontractors who are all very skilled, especially the cabinet work. We have an absolutely stunning kitchen and a Pinterest-worthy dining room. The best part is they were very affordable! We recommend them!"

"Both projects were completed on time with exceptional workmanship. I was referred to Aleksey after seeing my friend’s bathroom remodel. His team did an excellent job with my bathroom, provided me with options and suggestions to make my vision come through. Based on my experience with my bathroom, I hired them to install flooring in my split level entryway and main floor. It also turned out wonderful. Aleksey and his team are so professional! Each day I returned home, my house was clean from the work that occurred during the day. I will use North Point for every project I do going forward."

"Recently had Great Lakes Renovations totally gut our bathroom. The tiling was superbly done. The job was completed in time allotted. Cleanup was completed each night. There were no surprises or hidden /unexpected costs. The crew was professional and friendly. They listened and consulted with my wife. Smart guys."

"Anton and his team"