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"It wasn't timely. He hires cheap labor that does everything but isnt good at anything. The framers were hacks using broken lumber in spots. Sheetrock cracked and needed repair ( which they did) the new shower was installed without specialized mounting clips and the flange on shower walls were cracked. The shower door did not function and when I went to fix it, the hanging hardware fell off. New flooring throughout the house including the new addition. The new addition subfloor wasn't screwed correctly which resulted in a reinstall. In the old part of the house, the subfloor was not prepped properly causing the vinyl plank to bow and crack. Jim refused to fix. Jim's crew forgot to put a vent on roof so water came into house and collapsed the bathroom ceiling. ( He did take responsibility and fix that) overall very disappointed with someone that claims to do quality work. If I could rate lowerI would."

"Crosstown was great to work with from start to finish. Of the three companies that estimated the job, Crosstown was the only one that was able to handle the entire job. Our new patio looks great. Thanks, Greg and team!"

"So happy with the project. Mike and crew did a wonderful job working with me to create a retaining wall to support a driveway as well as designed in ground basketball hoop into the wall. We get a many compliments from the regular walkers in the neighborhood. Mike was responsive and easy to work with. The paving contractor changed the grade of the driveway, and we then had to unexpectedly make changes to the wall. Mike and Great Goats were great in extending the project, continuing to work with me to change and complete the project in a timely and cost effective manner. Would hire again."

"Phenomenal business. Jessica and her team from Better Yards and Gardens have completed three major patio and landscaping projects for us over the past two years. Beautiful quality work, superb communication, fair pricing and flexible scheduling. We are very pleased with our new outdoor spaces and highly recommend the company."

"Excellent. Responsive, friendly, professional and quickly got the job done. Will call for any future projects"

"We have a beautiful outcome but we did 75% of the sanding of the deck and 25% of the patio furniture to meet our quality standards. We were told they were meeting industry standards which we did not believe. There were many late arrivals and even two no shows on the part of his subcontractor. The owner was responsive to our complaints but when he saw we could make the deck wood look new by dedicating time to sanding he did concede we were right. Based on the age alone at first we did not feel he agreed it could be achieved. After his subcontractor left we would go over his sanding even of the patio furniture. We were told all boards that needed replacement were part of the estimate but we had to find them, usually after our finger would pop through in order for him to finally change out all of the rotting boards. He took before and after pics, telling us after the fact for advertising, they are not accurate of his subcontractors work. And despite putting in a combined 32 hours of hard labor sanding, as the owners, we were offered no discount for how this all played out. His subcontractor did two things well, power wash and staining. But he used no eye for detail like we had been promised ahead of time. We will consider hiring the owner for future jobs if he does the work himself but never again with a subcontractor."

"Great team to work with. Knowledgeable and experienced. Always on time. Even when we ran into trouble getting the desired materials and products guys didn't cut any corners but were able to walk us through all of the available options and helped us make a better choice."

"Total basement remodel- living room, bedroom, bathroom. Performed the work as directed, met timelines, communicated with us on schedule and changes that needed to be made. Excellent work! We are looking forward to having him finish our garage next!"

"He is a great tile setter. Has been doing work for me for years."