Affordable Design Builders and Remodelers

Because we loved the kitchen counter top we had installed a few years before in Indiana, we wanted to use thesame Cambria product for the kitchen remodel in Roseville, MN. Since the company?s headquarters and production facilities are located in Minnesota, we thought that the cost might be less that it was in Indiana. We were not prepared for it actually being more, and concluded that we would have to seek a less expensive alternative. After considerable shopping and research, we compromised on a style from HanStone, and, because of are commendation from a salesperson at The Tile Shop in Roseville, we contacted Affordable Design. We met with the owner, Roger, on December 13, 2016, and requested samples, at which time he told us that the countertops could be installed within a month from the time they got the deposit. We received an estimate on Friday, December 16, and the HanStone samples on December 20. Because we were unable to find photos of any installations online that featured the color we had chosen, we were concerned about its availability, but Roger assured us on December 22 that it was indeed available. On December 26, per Roger?s instruction, I wrote a $2600 check for the deposit, payable to Roger?s fabricator, Mark Foss. Sixteen days later, January 11, Roger informed us that the color we had chosen was in fact no longer available. We then requested samples from other manufacturers that were available through Affordable Design. By January 22, we still had not received several of samples we were most interested in. Since it was now six weeks since our initial contact, nearing the time the installation should have been complete, and needing a usable kitchen, we selected a style from those samples we had been given. On January 25, Mark sent a text telling us that this counter top would be $931.25 more, even after a $300 discount ?for our inconvenience!? The new quote was now very close to the one we had received several months before for the counter top we really wanted, so we requested a new quote for the Cambria. To our surprise, it actually came in at less than AD?s price, and could be installed in about three weeks. So, on February 2, we sent emails to both Roger and Mark, informing them that we were canceling the deal and requesting a refund of our deposit as soon as possible. On February 8, Roger acknowledged the email and advised that Mark would be mailing us our refund. By February 27, we still had not received our check, so I sent texts to both Roger and Mark. Mark replied that he had lost my name and mailing address, and I texted back with both. On March 15, I again sent texts to both Roger and Mark since we still had not received the refund as promised. Mark wrote that he had sent a check on February 29 (sic), that he would check with his bank and bring the money personally. As there was still no refund, I texted again on March 24. Tuesday, March 28, he wrote that he would bring the money after a morning meeting on Friday. At 1:43pm on Friday, I asked, by text, whether he was still in his meeting. At 5:09 he texted that he would send the money with an associate named Jon. Jon arrived with $2000 cash, even though the deposit was for $2600. Jon phoned Mark in my presence and told me that I would have the balance by midweek. On April 12, we received a request to write a review for Angie?s List. Since we still had not received the balance, I wrote to both Roger and Mark let them know about the request, to which Roger replied in a text, ?I merely provided a supplier so I dont nor did i request No funds or monies went my way? [text unedited]. I replied that, to us, Mark was the representative of Affordable Design. Mark replied that he would bring the money on Monday, April 16. Even though I sent texts to him on the April 17 and 18, he did not show. Over seven months have gone by since the original deposit check was written and six months since we were promised a check would be in the mail. A company?s reputation includes that of its employees and subcontractors, and is built on its integrity as well as on the quality of work it does. With this in mind, the only rating I can give Affordable Design is F.

Finished basement. It went on schedule no complaints

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Affordable was on time and kept in touch through e-mail, text, and phone. Also I knew what was going on and when. I got what wanted . Roger estimated it would take 6 to 8 weeks. We were done in 7 weeks. Things kept moving. Also I found a chip in the vanity mirror in the bathroom after made my final payment and he game out and replaced it right away.

Perfect! Roger and his assistant were on time, professional, and efficient. They cut back the carpet, installed the tile, and the fireplace was installed the next morning! The crew is finishing the carpet retacking today. I'd like to note that we paid a premium price for this work - but that's because we needed a 4 day turnaround and it was a small job for Roger. So don't be scared by the price - we absolutely felt it was fair given our circumstances.

Very well. Work was of high quality and done as promised. We will be hiring him again!

Great!

subs were great 
roger totally reliable
good ideas to enhance the project

would repeat the experience in a heartbeat

Rodger had the patience to deal with us and was very cordial and was extremely friendly with our kids. He was on time and did excellent work. His prices are some of the best I have seen in the state and is the only contractor who actually shows up. I would highly suggest him to others. Even when you may have a disagreement he will always try and work with you to make sure you are happy in the end.

While scheduling with Roger, he answered a number of questions, helped me make sure the bathroom was ready for tile. He was responsive, helpful, and encouraging (as I was doing all of the prep work myself). Once on site, Roger and Joel discovered that material I bought was not right and not of the quality they wanted to use. Instead of postponing the project, Roger made a quick phone call, determined where he could get the right material, got it and got right to work. The work was completed in one day, which was much appreciated by our family.

Angie's List put Roger in contact with me through its concierge service.  All I had to do was provide to Angie's List a description of my project and a couple of pictures and they were able to pair me with a local contractor.  Roger contacted me the very next day.  I enjoyed working with Roger from the start all the way through to the finish.  Roger is a contractor that is looking to make  customers for life and that really showed throughout the course of our project. 

Roger was very collaborative with us working with us on things from pricing, contract language, and our final bathroom design.  He ultimately provided us with a beautiful bathroom that we continue to enjoy each day. 

The project was ontime, in budget and met our expectations. 

Thanks Roger!

unknown

Roger at Affordable recommended Steve Confield and SC design to install a kitchen of granite counter tops. Steve was very prompt quoting and scheduling the kitchen to be installed. We wanted a vanity top installed of the same material. We did not have the bathroom ready when they installed the kitchen. We paid for the bathroom vanity so we could ensure that they would buy enough of the same kitchen granite to do the vanity top. SC design ruined the sink when they installed the kitchen granite. Roger helped us to get the sink replaced at no cost to us. SC made a very big mess when they installed the kitchen granite. It took me three months to get the bathroom ready for the vanity top. I contacted Steven many times trying to get the vanity top intstalled. Finaly they came out in late June. They brought a marble vanity top. It was not granite. At that point we were ready to accept the marble, but the top was made that the grain was running from the front to back instead of the normal left to right grain. Steven promised to come back with another marble top with the grain running in the correct direction. After numerous phone calls, texts, and e-mails we have given up and are getting someone else to install. The reason that i am giving Roger and Affordable this rating is because he was instrumental in this sale. He pushed SC design. When we had the sink problem, Roger pushed Steven to correct. When we were doing the vanity, Roger was the one who finally had Steven contact us. in the last comminication with Roger, he gave up and questioned why i was even contacting him. He was very rude and uncooperative to try to solve the issue.

Roger was responsive from the first call.  He came out the very next day to let us know how he would do the work and give us an estimate.  Since we are in a time crunch, we were looking for the fastest, most economical way to get the job done.  He was clear about what our options were and what the cost would be.  He showed up on time to do the work, was polite and respectful and the finished projects look nice.  I wouldn't hesitate to use Roger and his team again.

Good design ideas were provided and craftsmanship was very good.    Additional call was made to fix grouting issue but work was done and no added fees.   Prices were less than half of a quote from another provider for same materials and service.    I would definitely use this provider again for any countertop or woodworking project.

There was only one issue and that was a delay in getting the project started due to a family vacation.   Somewhat disappointing but not a deal breaker.    The quality of work and price was the overall reason we used this provider.

We are extremely pleased with the results!  Our old bathroom was just plain worn out and we wanted to hire out the remodel (as opposed to DIY) because it's our only bathroom, and needed to be completed within a reasonable timeframe.  Roger worked with us on ideas for making the most of the odd space.  He also had good suggestions on selecting tile.
It took a little longer than we'd (naively) hoped, but with a house built in 1899 there are always some surprises. Roger and his team handled everything in stride!  The end result is a well-built bathroom that is easy to maintain with quality tile, built-in storage, a warm floor, and style that we can be proud of.
One more thing: about a year after the remodel, the thermostat for the heated floor went kaput.  Roger sent his electrician out to investigate, and they replaced the thermostat at no charge, just in time for winter!
If you'd like to see pictures of the whole process, go to:
https://plus.google.com/photos/103524998573091193019/albums/5842646489320425425?authkey=CLPEqsDEyYaI9wE

Excellent, shower is beautiful, fresh and has a solid feel, we love it. Granite vanity is great too. We got very rapid scheduling, ready in a week. Very pleased with workmanship. Highly recommend him and his crew.

They regurgitated an uninspired design - didn't do anything to address design challenges like dimensions, window height, etc. After being unimpressed, I asked how much the proposed design would cost - I heard nothing, even after several contacts. I would suggest you avoid wasting your time with this company - I just don't know how they provide value. My hunch is they sell a bunch of Angie's List deals and never actually do any work. Avoid!

Great!
Rodger is very personable and excited to share ideas and creative designs. He worked to get the job done in an appropriate amount of time and the end result was beyond what we imagined. From a simple bathroom gut to a finished product that makes our house feel that much "homier".
We were so happy with the results and price, we are having him re-do our master bath, new carpet, new windows and trim thru-out our home.

It went faster then expected. My wife and I wanted it to be done quickly and were told by other companies it would take over 6 weeks to finish. Roger was able to get this done in about 4 weeks. Which exceeded out expectations.
There we as always a few wrinkles in the building, but Roger was able to work through them and continue the work.
If I were to make one complaint, I would mention that one of doors is smaller then we would have liked as a result of building the frame, but it still works. The rest was great and professional.
I will recommend him to all my friends and family.

Overall, I was very pleased with the overall results of the bathroom remodel.  After taking three other bids for the remodel, I found Affordable Design Builders and Remodelers to offer the features I wanted at the price that was indeed affordable.  The price provided above did not include the sink & shower hardware, lighting fixture or titling. Rodger Kelly was personable, knowledgeable and responded promptly to any questions or concerns. During the entire remodel, I was informed of each step in the process and the timeline to completion.

unknown

Roger got the appropriate permits for the job and subcontracted the plumbing and electrical work. He replaced the tub, toilet and sink and installed tile on the floor, half wall and tub surround. I was fortunate that the original guy disappeared, because I would have been stick with his poor workmanship. Roger did a professional job laying the tile and I am very pleased with the new bathroom.  He also repaired the celling and replaced the sink in the laundry room and removed debris from the original demolish as well as the debris from the demolish he did.

Roger went on to do a long list of various projects beyond our original contract. He laid vinyl in the kitchen and linoleum in the laundry room. He painted a bedroom and all of the trim and doors in the apartment, installed a new counter top in the kitchen and repaired the concrete landing at the front door. There were other projects that he suggested. All saved me time and money. Roger is easy to work with. I found him to be  pleasant and flexible. I believe that Roger bid the original contract low because of what had happened with my previous contract and I appreciate that. All of his charges for this project were fair and reasonable and I will certainly hire him again.

unknown

Overall, we were very pleased and everything was good.

Everything went very well. Good communication and quality of work.