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"It went better than I could have imagined. All the other calls I made required a repair technician appointment and a separate salesperson appointment. Vitaliy the HVAC Doctor was extremely knowledgeable -- able to repair our old A/C enough to get us through until the new A/C was installed AND get us set up with a new one. We got a great new 2-stage A/C at a terrific price. Vitaliy really knows HVAC, and did a super job. Also, he has an incredible work ethic. He fit us in on short notice on a Saturday, and took his time answering all our questions. Once we were satisfied with the solution, he fixed everything by headlamp in the dark. He made sure we never felt pressured or rushed. We absolutely have a new favorite HVAC company."

"Hoffman Cooling and Heating did a fantastic job installing my new HVAC unit. Not only were they able to come in less than two days after I hired them, they were on time, did the job quickly and perfectly cleaned up after themselves. They were friendly, competent and I highly recommend them!"

"Great! The service was great, the guy that came out was punctual, professional and friendly. He provided us with extra tips to help with our HVAC efficiency and general maintenance."

"I hired this company for air duct cleaning and couldn’t be happier with the experience. From scheduling to completion, everything was professional and straightforward. The technicians arrived on time, explained the entire process, and used powerful equipment to thoroughly clean our vents and HVAC system. We immediately noticed improved air quality and less dust in the house. They were respectful of our home, protected the work areas, and cleaned up completely before leaving. What really stood out to me was their professionalism and honesty. They did NOT nickel and dime me, their pricing was extremely competitive, and they didn’t try to push a bunch of additional services I didn’t need. They simply explained what they offered, answered my questions, and gave me exactly what I needed. I truly appreciated that approach. If you’re looking for reliable, high-quality duct cleaning with fair pricing and no pressure, I would absolutely recommend them. Great service and great results!"

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Mike came as scheduled by phone a few days before, called when they were on the way. He had explained the rates by phone, letting me know that it might be possible the cost would go up if the ducts were bad (which I knew they would be) to do the best job. When he arrived, he took photos showing me the built-up dirt and explained that to do the best cleaning, they would start at each opening using a rotary brush and whip, not just air. I authorized the work, because our house is large, Mike called his next customer to see if it would work for them to come a little later (good customer service). They were here over 3 hours; the after photos were amazing and even though it got a bit costly, I am so happy to be rid of all that 'stuff' in the duct work - you pay for what you get!

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"First I would say setting the appointments was easy. I called on Monday, they had times available on Tuesday. It was very easy. In addition, I was sent an e-mail and called when each guy was on his way. The e-mail contained a picture of the repairman with a bio. I thought that was a great touch. The HVAC guy was great. He was on time, looked at what I was asking, quoted me a price ($120) and completed the work. It took him less than an hour. I thought the price was fair. I would rate the HVAC an A. The Plumber is really why they received an overall grade of a C. The Plumber was a very nice guy, there were no issues there. He arrived within the allotted time. He arrived and I showed him the dishwasher and disposal. Our dishwasher backs up from time to time where there is water sitting in the bottom of the dishwasher after the cycle is done. We explained it doesn't happen often. We also had concerns with garbage disposal. He explained this happens from time to time with all dishwashers and that the disposal was fine (he said it was a top of the line disposal so very quiet - we didn't install the disposal - was there when we bought the house). I then asked him to tighten down a loose shower/bathtub knob. He said he fixed it the best he could, it was still a little loose. Then, after the "work" was complete - he said it was $220. Thank goodness there was a $30 Angie's List coupon! I was shocked, I didn't really know what to say. He never quoted me a price before any "work" was done, he was there for maybe 40 minutes (half of which he was chatting). He basically did nothing to the dishwasher/disposal and he didn't even fully fix the bathtub/shower. Looking back I wish I would have objected more to the price, shame on me! I guess I was in disbelief about the price? I would recommend B & D for HVAC but definitely NOT for plumbing. They are incredibly expensive. FYI, the person that booked the appointment said there was a $50 service fee but that would be a credit for any work done. The repair person was supposed to give a quote before any work was done. I feel somewhat taken advantage of."

Experience the Total Comfort Difference, since 1956. We sell different. We service different.\n\nAs a certified Carrier dealer and a recipient of the 2024 President’s Award, you can "Turn to the experts" with Total Comfort proudly bringing Minneapolis-St. Paul expert heating and cooling solutions. From AC repair to furnace replacement, maintenance, and more, our skilled, award-winning team delivers quality, affordable HVAC services across the Twin Cities—from Brooklyn Park to Eden Prairie and everywhere in between!\n\nSince 1956, Total Comfort has been doing whatever it takes to ensure each customer is 100% satisfied with their heating and cooling service. As a locally owned, customer-focused company, our #1 goal is providing honest, quality work to our Minneapolis-St. Paul neighbors. Every job is performed with respect and courtesy, leaving you satisfied in a more comfortable home.\n

"If you want it done right, these are the ladies and gentlemen who get it done. Whether it's their water services or their HVAC, they get it done right time and again... Their owner Jeff is hands-on, and it's impossible to articulate how helpful he is! They'll get my business over and over..."

"3 Air-Pro guys called me within 10 minutes. All said they could get out the same day. They were efficient, polite and professional. I will use them for any HVAC services I need. Just wonderful!"

"GREAT HELP. VERY INSTRUCTIVE IN TEACHING ME ABOUT FURNACE REPAIRS AND MAINTENANCE. ALWAYS RESPONSIVE TO EMERGENCIES."