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"As a person in the plumbing trades both new construction and service work I have come to appreciate the skills of someone who does a craft full time and is encouraged to develop skills to make it “their” full time occupation and career. Drain cleaning is part of maintaining a plumbing system. It is a craft different than installing and repairing plumbing but it is just as important to do it correctly. The other values in McDonough’s services are several having the equipment and personnel trained and available is paramount to this no matter how big a job has gotten they have never stopped until it was completed! The other feature that is not fully understood by many is that it is always best to use someone that has only one purpose in mind and that is to get the drain cleaned and inspected and has no reason to up sell you on some repairs or replacement that you don’t need. That why we use them as a plumbing company and recommend them to our valued clients. Great company that invests in training, retaining and having the equipment that their service people need to be efficient, productive and provide the services that they are being relied on to provide."

"Replacing boiler expansion tank was fairly straightforward. Technicians were very thorough in bleeding system. Total cost includes initial visit."

"The dishwasher wiring that Randy's installed in my home fried out 6 months after they did the work, almost causing a fire in my home. Luckily the circuit breaker enabled to cut power. In the doing the work, Randy's said my Bosch dishwasher had to be hardwired vs. how Bosch sent from the factory. Randy's rewired the Bosch wire box which did not work after they left and they had to come back out because the box was "arcing" and causing the circuit breaker to enact. This should have raised alarms with Randy's but no. Eventually the box melted down, which I did not initially know, causing us to purchase a new dishwasher only to find out by Warners Stellian that the box was fried. Randy's did engage in discussions on the topic but accepted no accountability, initially denying they even did the work. After pressing the issue they finally admitted to rewiring the box but said they can't accept accountability because it was provided by them. When pressed on why they would rewire a Bosch electrical box they would never support vs. installing their own box - they had no answer and said it was a good question. They admitted they should have probably installed their own box and not touched the Bosch box but would still not accept any accountability for their poor workmanship. I was glad to see Randy's admit they should approach these situations differently in the future but very disappointed they would not admit to fault here or warranty the work. Randy's did not act in good faith and I would not use them again. For reference, they were at my house for 4 hours and I was charged $2700 for the work (multiple small projects). They are one of the most expensive outfits you can hire and they claim you get what you pay for. Apparently I paid for a near fire in my house and a $1500 dishwasher opportunity. Disappointed."

"Vitaliy and his team were fantastic! The furnace and AC installation was handled with knowledge and professionalism. They were competitive in pricing, no pressure and made the whole experience a breeze. I wouldn't hesitate to recommend them!"

"The upfront scoping of the project was excellent. Joe spent the right amount of time getting the details right so when his crew arrived to do the work, they already knew what they had to do. The pricing was competitive as well, plus they offered me an extended warranty for the water heater over and above the standard warranty."

"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."

"Andrew fixed my passageway (heavy) door to my garage; handle mechanism broke and latch wouldn’t retract, couldn’t open door. Andrew removed door from hinges, removed broken contraption and replace with new door set and back on hinges. He also replace my deadbolt set on my front door. Everything works great! He did a great job, very nice to work with, highly recommend!"

"Came over to review windows for estimate. Said estimate would be received in a day or two, never got back to us."

"Holt did such an amazing job with installation of our windows. He was clean, organized, and truly made our home feel brand new! We will definitely be using again for other household needs."

"He did a very good and very thorough job at a quite reasonable price."