Window Concepts of Minnesota, Inc.

I had a full replacement front door installed with a side window and storm door and Window Concepts was great to work with. The installer was very friendly, walked me through what he was doing and cleaned up great when he was done. I had 3 estimates done and they were by far the cheapest and it was the same door manufacturer as one of the other companies. Very satisfied!

We are very happy with our new sliding glass door. What we liked best when comparing to other companies was that it is triple paned. The installers were professional and courteous. They were efficient and cleaned up after themseves. We are very satisfied with Window Concepts.

Great product and great service! Communication throughout the whole process was fantastic. Highly recommend.

Window concepts did a great job of installing our exterior door. Fast, friendly staff

Good job with tub/shower replacement to my great new shower. I especially like the rain fall glass doors!

I do not recommend this company due to poor quality of product. - Jan 2023 bought 2 patio doors, 3 slider windows. Product that was installed in May included 2 cracked slider windows and all products had wrong color on interior. All needed to be replaced. - May 2023 bought additional 19 windows. After install in Oct 2023, 13 of the 19 had noted manufacturing defects requiring replacement in January 2024. After install of these replacements in January 2024, additional 7 had noted manufacturing defects requiring replacement in April 2024. At install of these latest replacements, 5 more had noted manufacturing defects requirement replacement (which has not yet happened) - June 2024 during rainstorm noted two of the window sets had significant water leaks. Company was advised with documentation on 6.4.2024; as of today 6.8.2024 company has yet to acknowledge my request for refund so I can re-replace the windows with a different company. Additionally several of the caulk lines were obviously done by a new employee, as I had to have the contractor installing new siding re-do those lines.

Good

Very friendly, cleaned up when finished, even fixed a base board they noticed was pulling away from the wall, started the job and did not stop unitl it was done, very happy with the look of the doors, now I think the garage door needs updating to keep it reputation.

The windows are very nice and I can already tell a difference in the temperature of my home. It is much more consistant. My AC did not run as much and now my furnace doesn't run much either. Winter will be a big test. The windows are nice to look out and easy to move and clean. The three man crew that came to my home did an excellent job. They were fast and efficient. The head guy new exactly what he was doing and had been doing this type of work for a long time. The other two followed his directions well and were good workers as well. Will have them back to do the second floor windows next year.

We chose Window Concepts because they brought product samples to our home to assist us in picking out a new entry door and sidelights. I wasn't pleased with the scheduling process for installation though. They called 45 minutes after our original installation appointment time and said they wouldn't be able to make it that day. I had to wait another week and though they were a few hours late, they did show up. Despite the wait the installers did a great job and we are happy with the finished product.

Pleasant people to work with. Did a great job on siding and windows. A few bumps in communication along the way, but they responded well and made us happy. I had a small issue with a window trim wrap this spring and they were here within days and dwere done fixing it in less than an hour.

Replaced windows throughout home and two sliding patio doors. Also cut into southern wall of home to insert eyelet window. Good quality workmanship. Sales process wasn't very smooth but overall we are happy with the project.

Really liked how everything was explained. I also liked how he was willing to work with me depending on what I needed.

After we got the communication problem worked out, we have been more than happy with the company and their product. the installers were two of the nices people you would want to meet, the job is wonderful, we couldn't be happier with the windows and the appearance it made to our house. Would we do it again with this company the answer is a solid YES. Thank you to window comcepts....

The windows are good, however the expereince was poor with the sales person. I was very disappointed when the first window went in and how much "glass" I lost due to the small size of the window. The sales person knew I wanted as much light as possible and told me I would only reduce the glass by 10%; it was more like 50%. I ended up making them stop tearing out old windows until the issue was resolved. After a several hour conversation with the sales manager they ended up ordering bigger windows and I incurred the additional expense to have new construction installation instead of replacement installation. The installers were great.

Timely and efficient. Pleased with results.

We have been in contact with window concepts of Minnesota, and the confiicts have been cleared up, now we are awaiting the arrival of the windows and the installation to follow. We have no problem with window concepts of Minnesota.Inc at this time, thank you..Monroe Purrier

installers not very professional, but seemed to do good work. project took much longer than estimated.

I won't rate them at this time because the job is not completed to date. I signed the contract 9/1/09 and they said they put a rush on the receipt and installation of my deck door, but haven't delivered yet. I am getting nervous about my choice!!!! Finally completed installation 11/10/09. Didn't receive upgraded handle I paid for and door framing ended up 3/4 of an inch lower at top and exposes un- wallpapered area. Would never hire them again under any circumstances.

The windows are not in yet. Mid July the window will be put in.

The two guys who came out were really friendly and let us watch the installation of the new windows. They new what they were doing and did a good job.

good experiences overall

The project took a little longer than expected, it was due to the window manufacture went into bankruptcy. It was changed to a different manufacturer and I was offered an upgrade due to the inconvenience. The sale reps were good at explaining the products. This is the first time I am having my window replaced. The installers who came and installed the windows were good at doing their job except they didn't do a walk thru when they were done. I was expecting them to explained to me how the windows work and the windows got some scratches and some streaks on the them. They did come back and cleaned them up.

I wanted a french patio door, but I was sold sliding door that had grids that made it have a similar effect. I went with slidng door because I could get the look that I wanted and it was available to my odd-sized 74 inch door. The installed project was a flat-plane door without any grids! The company would not help me and told me I would have to hash it out with the sales rep! The whole experience with the sales rep at my house was like a high-pressure used car sales. A deal that would be gone tomorrow if I didn't sign on the bottom line now! The install job was great and the door is nice...but not what we discussed. Was I bait and switched?

Very efficient when onsite, professional, and cleaned up their mess. Windows work well.