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"Everything was good when we met with the ADT service technician . We spent a bit more than we expected and the equipment is not easy to figure out compared to our previous service. We also have constant connection issues."

"Quick friendly service."

"Good service and fair price"

"I loved the professionalism, the speed and the quality of the work they got done with a very reasonable pricing compare to others. I would hire them again and recommend to my friends and family."

"They did a great job. The quote was fair, and the work was exceptional. They showed up on time and kept us informed through the whole process."

"The company did not reply on the phone calls."

"The job was completed properly but they spent as much time searching for and selling additional and unrequested work as the requested task. Just not a fan of sales pitches"

"Not happy with services. Incomplete recommendation on electric dryer. Rewired and cannot use grounded outlet for washer."

"I had some complaints which I listed in my previous review. They refunded the $189 fee that I had disputed. But I must add this in their favor--last night DTE's power went out, and the whole-house battery kicked in flawlessly. Despite the bumps with the install and air conditioner repair person, when I needed the system to work, it worked flawlessly. Original Review: I am posting this review to warn people against contracting with Oak Electric of Waterford, MI. Monday 6/1 I turned on my central air for the first time and found that the condenser would not turn on, so I phoned Oak Electric. I called Oak Electric because in January I had hired them to install some solar panels on my roof. They botched the installation (this will likely be the subject of a second complaint next week; they still have not fixed the botched solar installation), and I suspected that they made a wiring mistake that broke my ac condenser. I was wrong in this specific suspicion, but correct to feel suspicious about Oak Electric's competence. Oak Electric sent a repair person. The repair person told me that the fault was a defective control panel. The repair person said that since the brand was Nordyne, it was not worth his time to find the part, but he wished me luck and charged me $189. After several hours of searching I found the part, and phoned a local air conditioning repair company to ask them to purchase the part and install it (I could not purchase the part myself because the seller, RH Townsend of Warren, MI, will only sell to licensed mechanical contractors). Thankfully, the other representative was competent. Instead of purchasing the part he instead came to my house to look at the condenser. First he tested the control panel and told me that it was working correctly. He then tested the unit for freon and found it was almost empty; the control panel was not allowing the device to turn on because the freon was low. In other words, the information I received from the Oak Electric technician was false. The control panel was not broken; to the contrary, it was working as designed. The representative stated flatly that any competent ac technician sent to diagnose a non-working condenser would check the freon level, and that failing to check the freon level and charging $189 for the visit was ridiculous. The Oak Electric technician was incompetent and in no way deserving of his $189 payment. I asked Oak Electric to refund my $189, and they have not replied. I would like Oak Electric to refund the $189 I paid for their useless, worthless, incompetent anti-service. I'm not holding my breath."

"I had an exceptionally positive experience using Macson Electric who was sent by Aladdin Heating & Cooling to bring the electric components of my new furnace and AC up to code. I was quite concerned that they might have to tear up my newly painted basement ceiling to complete the work, but I was very pleased that they were able to utilize an existing spare dedicated circuit which saved me the cost of drywall repair and paint. Stephen was the journeyman electrician who completed the work and I found him to be punctual, friendly, considerate and highly skilled. He followed all COVID-19 recommendations and he did a nice job of protecting my floors and cleaning up after the work was done. Finally, he explained everything to me in a way that I could undertsand it. It was a pleasure working with Macson Electric and I'll be calling them first for any future electrical needs. I highly recommended Macson Electric."