Get matched with top window shutter pros in Oak Park, MI

"Extremely knowledgeable, very friendly service. We told them we had a leak. They came out, inspected and gave us a reasonable quote. Since it was going to rain before they could get to the job they came out and patched all the holes they could and covered areas that needed covering. On the day of work they diligently covered everything with tarp around the outside and put protective boards up around the windows. Am I able to complete my small Royal oak bungalow in 3 and 1/2 hours?."

"Todd Yates was pleasant to deal with and worked with us to get the right windows for us!"

"Keith was professional, on time, and gave me a fair price. I would give Rocket Exteriors business again."

"I was very happy with my experience with Rock Solid Exteriors. First I met Levi when he came out (in the rain) to look at my roof and provided a great estimate. Next I spoke with Tammie in the office to get the process moving forward. My project got scheduled quickly and within a week I was meeting the Brian, Luke and the rest of the team at my home. The roofing team did a great job of protecting my patio and landscape. Each time I came outside to see what work was going on, Brian answered any questions I had. Once they were done they cleaned up and as I walked the yard with them and each time I asked a question or pointed something out they patiently answered all questions. When I asked if they could take "one more pass" with the magnet for nails they said no problem and did another sweep. Finally, today I met Jeff when he and Luke came back to walk the property and answer any additional questions I had. I would recommend Rock Solid Exteriors to anyone in need of work on their home."

"1st Century Window had replaced our windows 6 years ago, so when our slider needed to be replaced that's who I called. There was going to be some extra work to fix some rot under the old slider. I was confident Mark Teufel and his crew would be able to handle it, and they did. We got a great new slider plus fixing the floor was no problem. Our new slider is sealed tight, it looks professionally done, and the price was right."

"Excellent replacement window company to work with. The installation crew were some of the best tradesmen that I have worked with. Very professional and cleaned up thoroughly before leaving on the last day of the project. Would highly recommend WindowPro to anyone thinking about replacement windows. Our house is a historic structure and the interior trim was not "touched" damaged during the replacement window installation."

"TLDR: pressured sales pitch, very expensive, sloppy work, and a month later they have stood me up 3 times and not fixed any of their mistakes. Here was my experience with PHRG. They have an excellent sales team. They probably exaggerated any minor issues we had with our roof, but we knew we were due for a replacement. They have an extensive sales pitch about the training their crews receive, the materials they use, and their warranty. They were able to offer roof intake ventilation which I needed and didn't have time to do myself. Their sales rep was knowledgeable and it seemed like they were selling a quality product and service. A few red flags during the sales pitch - they don't have their own crews. PHRG sub contracts out roofing work and they are really just a sales office. Red flag #2 - they told me they would install ventilation whether or not I already had it. Adding additional ventilation to a properly ventilated roof is unnecessary and not correct if your intake and exhaust ventilation is already proper. This should be a dead giveaway that they are just up-selling things you don't need. Red flag #3 was the classic high pressure "if you don't sign today" tactic, and then dropping %15 off our price when we said no. They day of the install, the crew showed up 2 hours early with absolutely no warning and in a van marked for a completely different roofing company. The foreman barely spoke English and seemed to be the only one of the entire crew that did. Halfway through the install I had to remind him to remove an old vent and cut another hole for a new vent. I was extremely clear about these requests with the salesperson. After my reminder they still left the new vent completely disconnected inside my attic and used the complete wrong style vent. This vent connects to my kitchen range hood and they used a vent meant for attic ventilation which lets outside air into my kitchen! There are numerous shingles that have not sealed, have very obvious gouges or tears, are missing asphalt granules, and left an exposed nail un-caulked. They did not block off my gable vent after the installation. Leaving a gable vent open with eve and ridge ventilation is improper. So, they either don't know better, or don't care about proper attic ventilation. When installing the counter flashing, they failed to remove old caulking and used clear (not color matched) caulking instead. Apparently they are required to use this specific caulk by GAF but it was installed very sloppily and sticks out like a sore thumb. They spray painted several of my vent stacks without asking me. The paint is runny and looks absolutely terrible in addition to getting over-spray on the shingles. They also scratched my brand new vinyl fence with their wheelbarrow. They later fixed this with some paint thinner when I pointed it out, but there is a theme of carelessness here. At the end of the day I refused to sign the completion of work paper. They have scheduled and failed to show up on 3 separate occasions to fix their install! Total waste of time and money."

"The team came on July 22, 2021 to install all new windows in our Port Huron home. The windows were purchased in March, 2021. The WW agent, who sold us the windows in March, spoke of an area that would need a wood molding installed, and that we would need to purchase this, and stain it. The WW team would install it. When the second WW agent came a few weeks later, he told me that no molding would be needed, that no action on our part was needed. We were good to go. I was wrong to believe him, but he was supposed to know what he was doing. Immediately after the windows were installed in July, I inspected everything. Every window, with one exception, has a space, between the window and the frame on the bottom edge, filled with caulk and painted a dark brown. This is on the inside, not the outside of the house. The brown does not even closely match the color of our windows inside. It looks terrible, sticks out like a sore thumb, and is very unprofessional. No one every spoke to me about caulking or ever asked us about the space to fill. Many window frames are badly scratched on the inside as a result of careless installation. Many windows do not easily go up and down, or easily open out and back in. I discovered that the crew had incorrectly installed finishing wood strips on either side of the windows. As a result, most of the windows are too tight to work properly. For this same reason, one window is very loose when you open it towards you. It is not properly finished. One window is a bathroom has a top sash that is different from all the other windows in our home. WW tells me that this is no doubt because the window was broken and had to be replaced by them. Many latches for locking and unlocking the windows are crooked and misaligned. So, 2-3 days after the installation, I contacted WW with these issues. They came out to inspect over three weeks later. It has been a week since they came. Still no word from WW as to the solution. Hmmmm. I like the windows, but bad installation. I'm awaiting satisfaction."

"Mel is an amazing guy!"