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"Love Haines Drains Plumbing!!! They answered the phone, didn't let it go to voicemail😊👍. They were able to come out the same. wow! Excellent technicians gave an estimate, explained everything. Highly recommend them."

"Bathworks did an amazing job installing a new walk in shower in our primary bathroom and replacement shower in our guest bathroom. The installers were very professional, fast and took care to keep our home clean! Bathworks representatives were in communication with us throughout the process."

"Replaced an old tub with a walk in shower. Quality work and quality materials. Happy with the results. A little pricey, however. But I guess you get what you pay for."

"Fast service and knowledgeable expert. The cost was a little high but honestly, the guy had to carry a half full water heater up my basement stairs alone because it wouldnâ t drainâ ¦ so Iâ m definitely not complaining!"

"We are pleased with our bath remodel that included a new tub, tub surround and wainscot walls. There was one small problem with the walls due to the ceiling and walls not being plumb however they did go above and beyond by doing more than was was agreed upon by making plumbing improvements, installing a new lighted medicine cabinet and repairing a light fixture. They were very courteous and the installer even made a suggestion for a change that we agreed would be better."

"Jonah, Bryant and Logan performed our crawlspace pump system and encapsulation system. It was grueling work. They were diligent, professional and experienced. They finished the job ahead of schedule and to our complete satisfaction."

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."

"The tub was purchased by the Plumbing company I Hired to instal it"

"although it took almost 15 weeks between the order and the installation, it was worth the wait. We had a wall surround and tub liner along with new plumbing fixtures. I am very happy with the product and the workmanship. The installation took two days but the installer was thorough and meticulous. Wish I had done this sooner."

"Bath Fitters end product was fine...but had to comeback for a full second day to redo shower walls not installed quite right. No extra charge but took a day out of my life. I am pleased with the final result"