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"Services: Unclog drain, Repair toilet, Repair pipe. // Positive: Professionalism, Punctuality, Quality, Responsiveness // Haines was recommended to me saying they were good at their job. I called them Monday, Feb 15th about a clogged drain, they came out Tues Feb 16th at the time I was told they would be there, which was great! They were there from 3:30 pm to 6:50 pm. Some repairs had to be made to the laundry tub drain and my toilet had to be lifted so they could access that portion of the drain. After the toilet was replaced, the shut-off valve leaked, so I asked them to replace that also. The work that was done created quite a mess... BUT, when they were finished you would never know that. Everything was cleaned up so well and disinfected, it looked nice and smelled nice. The workmen were very professional and knowledgeable about their job. I will add this company to my contacts as a reliable source for repairs."

"Bathworks did a great job installing our new soaker tub and shower. We love that the crew asked us on our preferred placement of fixtures throughout the process and they were in and out within one day! The customer support team is there in case of any issues, although we did not have any. We love our upgraded tub and use it all the time! Would highly recommend Bathworks."

"We are pleased with our bath remodel that included a new tub, tub surround and wainscot walls. There was one small problem with the walls due to the ceiling and walls not being plumb however they did go above and beyond by doing more than was was agreed upon by making plumbing improvements, installing a new lighted medicine cabinet and repairing a light fixture. They were very courteous and the installer even made a suggestion for a change that we agreed would be better."

"The team that installed our windows and slider were wonderful. Stayed late to finish the job and even showed us how every window and door worked and all of the options each had."

"I gave a 4 for value for money as I have nothing to compare it to. It cost $9K to drill troughs, enlarge sump with 2 separate drain lines through foundation 10â into yard, battery backup and alarm in my 8x8 crawl space/Michigan basement. Steve, Tom & Dakary worked tirelessly to get the job done right in this challenging old home with access to crawl space under staircase to 2nd floor! They were friendly, professional and left the house spotless when done. I highly recommend this crew, VERY hard working and extremely knowledgeable. Thanks guys!"

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."

"Very happy with my new Liberation walkin tub.I also love the special toilet. They also installed a sink/vanity for me. I recommend them if you want quality work."

"We had Justin and Karson remove our old harvest gold tub along with the existing tile with a much needed modern tub, new shower walls and hardware. Did great on the install they were both friendly got right to it , until it was All completed. Thanks guys for the great experience."

"Saved me a good amount of money. Very knowledgeable and patient. Fixed leak and drain pump"

Our number one priority is to serve our customers by anticipating their needs and exceeding their expectations. We do what it takes, every day, to make Hanson's Window and Construction, Inc., the best place for our family to serve yours.