Get matched with top heating and air conditioning pros in Dorr, MI

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"Our entire experience with them was first class, they were on time, worked efficiently and were very polite and cleaned up everything when finished. I would highly recommend them. We also had them install an air conditioner and a hot water heater with the same results. The products they recommended and installed actually lowered our utility bills. We were so pleased and would definitely have them come back if we need any heating or cooling work in the future."

I’m a small, local HVAC company with 6 years experience. Licensed and Insured.

"Justin has always been great to us. Very responsive and timely. We had a problem with our A/C unit and he was out to our house that afternoon. Friendly and reasonable pricing! He installed a humidifier a few years back and provided the same great service and pricing. Highly recommend him to any and all!"

"Tanner and Alycia were very pleasant and thorough in tuning up my aging furnace. Repair recommendations were made and reviewed. Chris arrived to price out options for a new system. He too was extremely knowledgeable and professional. I recommend anyone having HVAC issues contact Grapids."

"Excellent. They explained the process to us before starting, took before and after photos of the ducts. They worked hard and cleaned up thoroughly when they finished."

"Very efficient in their work and not overly pushy in trying to sell us a new AC unit versus repairing our old one. Good experience."

"In our first meeting, he inspected my furnace and the ductwork, gave me a price with several options, and gave me an install date. I accepted his bid and let him know which options I chose. He came on the day he said he would at the exact time he told me. About 3-4 hours later the furnace was in. I appreciate his expertise and advice on hvac and his commitment to his professionalism."

"love the house-call service!
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"Terry Jones did a superb job, I really can't overstate that. With how old our house was Terry ran into a number of minor issues that other providers may either A) ignored or B) charged extra for each item. Not only did Terry take care of all these problems, he stuck to his original estimate of work quote. The work was top notch, very much "if it's worth doing, it's worth doing right." When we asked for work bids, Terry called us first thing and was there for the estimate in short order. He worked with us to get the Furnace and Water heater that suited our needs/want and quickly adjusted his quote for us. When he ran into unexpected delays with our project, he sacrificed his Saturday to make sure our furnace and water heater were properly installed. I would use his services again without hesitation, and you should, too."