Get matched with top heating and air conditioning pros in Otsego, MI

"Phil can our and provide an estimate and a complete overview of the services. Within 24 hours or receiving the quote the work was scheduled and completed. The work was done in an extremely clean, professional and prompt manner. All employees of Metzger’s throughout the process were more than willing to take the time to answer all of my questions in great detail. I would not hesitate to use them again in the future. The time and cost for the water heater replacement was significantly less than other local competitors that were quoted."

"Jarrod the owner is an EXCELLENT COMMUNICATOR, HONEST and RESPECTFUL. His pricing is fair and his work is EXEMPLARY!"

"Hired these guys to replace a hot water heater. While unpacking it in the driveway, a careless installer threw the packaging material and it landed on our car, denting the hood. They immediately acknowledged what they had done, called their office, spoke to someone named Dave, who reportedly advised us they would take care of the damage and would be in touch soon to make arrangements for repairs. That was the last time we heard from these clowns. "Dave", whoever he is, never called back, and failed to return numerous phone calls. In other words, he ghosted us. Bottom line on these morons - hell will freeze over long before I'll ever use them again. "

"Very professional hard-working. they arrive on time. installation was fairly quick, cleaned up after themselves. Communication was great. I’ll be looking to hire them again fairly soon to get a quote for drywall installation, the TV mount is perfect. Haven’t had any complications so thank you gentlemen very much. Keep up excellent work."

"Came out quickly and was able to diagnose the issue rapidly. A same-day solution was implemented, with quotes for follow-up services provided if needed down the line. Very informative and efficient!"

"these guys went the extra mile to help get this job done. very happy with the experience , so far."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Installation went fine. Started having banging issues so called Adams. Workman came out and said we needed a new part outside the heater. 350 dollars. When I balked at that, he said , you can try draining the water I. The house, and then restarting. It worked. He was there less than 15 minutes, didn’t do anything, and charged us 110 dollars. He could have started with the latter. Will not use them again. I understand there might be a minimum fee, but 110 was stupid. Very unhappy."

"Mark was great! He was timely in his response and prompt the day of the service. We needed a tv wall mount wired and hung and also a small leak under the kitchen sink. Mark was able to take care of both - so nice to get them both taken care of with one person and one visit."